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"PhotoDraw has encountered a problem and needs to close"



 
 
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  #1  
Old January 20th, 2007, 04:54 PM posted to microsoft.public.office.setup
Thor
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Posts: 2
Default "PhotoDraw has encountered a problem and needs to close"

I am running Office2000 Premium on an XP Professional machine. Most
components of Office(Access, Excel, Publisher, etc.) work just fine. I
recently installed PhotoDraw, which I had never used before, and it will not
run. Ever time I try to run it get the splash screen, then the message that
"PhotoDraw has encountered a problem and needs to close." When I uninstall,
Windows says PhotoDraw never properly installed. But when I install it the
installer says the installation was successful. I've done this about 5
times.
Is there any way to find out what is going on and how to correct it?????

--
Fred Fels



  #2  
Old January 20th, 2007, 06:42 PM posted to microsoft.public.office.setup
garfield-n-odie [MVP]
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Posts: 4,427
Default "PhotoDraw has encountered a problem and needs to close"

PhotoDraw works on some Windows XP machines, but doesn't work on others.
PhotoDraw is a discontinued product, and Microsoft no longer supports
it. See http://support.microsoft.com/?kbid=250833 "PhD1: Error Message:
Unable to Start the Application" and
http://support.microsoft.com/?kbid=318924 "Photodraw 2000 Causes an
Error Message in Windows XP".

Thor wrote:

I am running Office2000 Premium on an XP Professional machine. Most
components of Office(Access, Excel, Publisher, etc.) work just fine. I
recently installed PhotoDraw, which I had never used before, and it will not
run. Ever time I try to run it get the splash screen, then the message that
"PhotoDraw has encountered a problem and needs to close." When I uninstall,
Windows says PhotoDraw never properly installed. But when I install it the
installer says the installation was successful. I've done this about 5
times.
Is there any way to find out what is going on and how to correct it?????


 




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