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"Missing" CAB file ?
New Dell laptop computer, running XP Pro, 2003 Office Small Business Suite. I
changed from Outlook to Outlook Express (for simpler home use) and began getting message upon every boot up: "Managed MAPI catastrophic Failure--unknown error". I changed back to Outlook, but error message continues. Attempting to reinstall Office suite results in "cannot install due to missing ZF561407.CAB file". Now I caanot use Excel because of same "missing" CAB file. Cannot find any references to location of this file which I assume is critical to proble resolution. Any ideas?? thanks. |
#2
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"Missing" CAB file ?
"mpatp" wrote in message ... New Dell laptop computer, running XP Pro, 2003 Office Small Business Suite. I changed from Outlook to Outlook Express (for simpler home use) and began getting message upon every boot up: "Managed MAPI catastrophic Failure--unknown error". I changed back to Outlook, but error message continues. Attempting to reinstall Office suite results in "cannot install due to missing ZF561407.CAB file". Now I caanot use Excel because of same "missing" CAB file. Cannot find any references to location of this file which I assume is critical to proble resolution. Any ideas?? thanks. Did you search the software distribution CD? Jim |
#3
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"Missing" CAB file ?
I have searched both the Office CD as well as the XP Pro CD--not there. Have
also searched the Microsoft web site for any info on this file--nothing there either. Contacted Dell (since it is a new computer) and they said it was a Microsoft problem. Since I have an MSN account, I contacted them about the problem--they told me it was an Outlook problem and I should check there. Nothing at the Outlook web site. This file is not on my computer or on the install disks. Now that I found I could not run Excel at all (attemping to reinstall Excel fails due to lack of this CAB file), I do not know what else to explore. Any assistance most welcome--thanks in advance. "Jim" wrote: "mpatp" wrote in message ... New Dell laptop computer, running XP Pro, 2003 Office Small Business Suite. I changed from Outlook to Outlook Express (for simpler home use) and began getting message upon every boot up: "Managed MAPI catastrophic Failure--unknown error". I changed back to Outlook, but error message continues. Attempting to reinstall Office suite results in "cannot install due to missing ZF561407.CAB file". Now I caanot use Excel because of same "missing" CAB file. Cannot find any references to location of this file which I assume is critical to proble resolution. Any ideas?? thanks. Did you search the software distribution CD? Jim |
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