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#1
January 1st, 2009, 01:53 AM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Problem with Outlook Express after downloading OE7
Downloaded IE7. I have XP with service pack 3. When I click on the OE
shortcut icon, the system locks up when the (blue) window with Outlook Express 6 appears. I have to reboot the computer. I can otherwise access the internet OK, and use the system normally, that is until I try to access OE. Any help to resolve this would be appreciated. Dave G. 
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#2
January 1st, 2009, 02:40 AM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Problem with Outlook Express after downloading OE7
You downloaded SP3 while you had IE6 and then upgraded to IE7. Is this
correct? You may have a bad install of either / or especially if your anti-virus was running during the install process of either program. Read the following regarding IE7 and SP3. I believe your best option would be to remove both programs and then install IE7 first. Make sure it is working OK and then install SP3. Take heed of all the installation guidelines for both programs. For IE7: Sandi's Installation Tips = Steps #1-8, #10 & #11; take note of #12, then STOP! http://www.ie-vista.com/known_issues.html#pre-install (ignore any references to Vista) And I strongly recommend using http://www.microsoft.com/windows/dow.../getitnow.mspx as the installation source, not Automatic/Windows Update, or this Direct Download link: http://www.microsoft.com/downloads/d...0-081805b2f90b Tip: Save the installer to your desktop, do not Run it. Make *certain* that you check in at Windows Update immediately after installing IE7 and install any critical updates offered. If Optional Updates category offers Root Certificates update, I recommend installing it to take full advantage of IE7's additional security. IEBlog : IE7 Installation and Anti-Malware Applications http://blogs.msdn.com/ie/archive/200...lications.aspx What's New in Internet Explorer 7 http://msdn2.microsoft.com/en-us/library/ms649487.aspx Release Notes http://msdn2.microsoft.com/en-us/ie/Aa740486.aspx ~~~~~ For Windows XP - Service Pack 3: If SP3 was downloaded with an anti-virus, or anti-spyware, program running, you may have a bad installation. From: http://technet.microsoft.com/en-us/w.../cc164204.aspx * If the configuration of your antivirus software prevents certain system files from being changed, SP3 installation might fail. Try temporarily disabling your antivirus software. You can usually do this by right-clicking your antivirus program icon (which typically appears in the bottom right-hand corner of the computer screen) and clicking Disable. * If you disable your antivirus software before you install the service pack, be sure that you are aware of the risks involved, and be sure to enable it after the service pack is installed. Remove SP3 via Add/Remove Programs, reboot and download and install it again. Before you do, turn off your anti-virus and any anti-spyware programs such as Windows Defender. If you use a third party firewall, disable it and turn on the Windows Firewall in the Control Panel for the installation. Once SP3 is in and working, you can enable the third party firewall and turn of the Windows Firewall. Do not keep both running. Steps to take before you install Windows XP Service Pack 3: http://support.microsoft.com:80/kb/950717 WinXP SP3 - Read all prerequisites for a successful installation http://msmvps.com/blogs/harrywaldron...tallation.aspx Release Notes for Windows XP Service Pack 3 http://download.microsoft.com/downlo...1/relnotes.htm Download Windows XP Service Pack 3 he http://www.microsoft.com/downloads/d...displaylang=en Free unlimited installation and compatibility support for Service Pack 3: http://support.microsoft.com/oas/def...prid=11273&gpr -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "dama1" wrote in message ... Downloaded IE7. I have XP with service pack 3. When I click on the OE shortcut icon, the system locks up when the (blue) window with Outlook Express 6 appears. I have to reboot the computer. I can otherwise access the internet OK, and use the system normally, that is until I try to access OE. Any help to resolve this would be appreciated. Dave G.
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#3
January 1st, 2009, 07:40 AM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Problem with Outlook Express after downloading OE7
Bruce
Just to let you know that Dallas is a Ment handicapped person. He is trying but is a little slow -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Bruce Hagen" wrote in message ... You downloaded SP3 while you had IE6 and then upgraded to IE7. Is this correct? You may have a bad install of either / or especially if your anti-virus was running during the install process of either program. Read the following regarding IE7 and SP3. I believe your best option would be to remove both programs and then install IE7 first. Make sure it is working OK and then install SP3. Take heed of all the installation guidelines for both programs. For IE7: Sandi's Installation Tips = Steps #1-8, #10 & #11; take note of #12, then STOP! http://www.ie-vista.com/known_issues.html#pre-install (ignore any references to Vista) And I strongly recommend using http://www.microsoft.com/windows/dow.../getitnow.mspx as the installation source, not Automatic/Windows Update, or this Direct Download link: http://www.microsoft.com/downloads/d...0-081805b2f90b Tip: Save the installer to your desktop, do not Run it. Make *certain* that you check in at Windows Update immediately after installing IE7 and install any critical updates offered. If Optional Updates category offers Root Certificates update, I recommend installing it to take full advantage of IE7's additional security. IEBlog : IE7 Installation and Anti-Malware Applications http://blogs.msdn.com/ie/archive/200...lications.aspx What's New in Internet Explorer 7 http://msdn2.microsoft.com/en-us/library/ms649487.aspx Release Notes http://msdn2.microsoft.com/en-us/ie/Aa740486.aspx ~~~~~ For Windows XP - Service Pack 3: If SP3 was downloaded with an anti-virus, or anti-spyware, program running, you may have a bad installation. From: http://technet.microsoft.com/en-us/w.../cc164204.aspx * If the configuration of your antivirus software prevents certain system files from being changed, SP3 installation might fail. Try temporarily disabling your antivirus software. You can usually do this by right-clicking your antivirus program icon (which typically appears in the bottom right-hand corner of the computer screen) and clicking Disable. * If you disable your antivirus software before you install the service pack, be sure that you are aware of the risks involved, and be sure to enable it after the service pack is installed. Remove SP3 via Add/Remove Programs, reboot and download and install it again. Before you do, turn off your anti-virus and any anti-spyware programs such as Windows Defender. If you use a third party firewall, disable it and turn on the Windows Firewall in the Control Panel for the installation. Once SP3 is in and working, you can enable the third party firewall and turn of the Windows Firewall. Do not keep both running. Steps to take before you install Windows XP Service Pack 3: http://support.microsoft.com:80/kb/950717 WinXP SP3 - Read all prerequisites for a successful installation http://msmvps.com/blogs/harrywaldron...tallation.aspx Release Notes for Windows XP Service Pack 3 http://download.microsoft.com/downlo...1/relnotes.htm Download Windows XP Service Pack 3 he http://www.microsoft.com/downloads/d...displaylang=en Free unlimited installation and compatibility support for Service Pack 3: http://support.microsoft.com/oas/def...prid=11273&gpr -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "dama1" wrote in message ... Downloaded IE7. I have XP with service pack 3. When I click on the OE shortcut icon, the system locks up when the (blue) window with Outlook Express 6 appears. I have to reboot the computer. I can otherwise access the internet OK, and use the system normally, that is until I try to access OE. Any help to resolve this would be appreciated. Dave G.
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#5
January 1st, 2009, 03:38 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Problem with Outlook Express after downloading OE7
Jagged Edge
-- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Bruce Hagen" wrote in message ... Is dama1 Dallas? Or is "Dallas" Jagged Dallas that you speak of? (Just so I've got it straight). -- ~Bruce "Peter Foldes" wrote in message ... Bruce Just to let you know that Dallas is a Ment handicapped person. He is trying but is a little slow -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Bruce Hagen" wrote in message ... You downloaded SP3 while you had IE6 and then upgraded to IE7. Is this correct? You may have a bad install of either / or especially if your anti-virus was running during the install process of either program. Read the following regarding IE7 and SP3. I believe your best option would be to remove both programs and then install IE7 first. Make sure it is working OK and then install SP3. Take heed of all the installation guidelines for both programs. For IE7: Sandi's Installation Tips = Steps #1-8, #10 & #11; take note of #12, then STOP! http://www.ie-vista.com/known_issues.html#pre-install (ignore any references to Vista) And I strongly recommend using http://www.microsoft.com/windows/dow.../getitnow.mspx as the installation source, not Automatic/Windows Update, or this Direct Download link: http://www.microsoft.com/downloads/d...0-081805b2f90b Tip: Save the installer to your desktop, do not Run it. Make *certain* that you check in at Windows Update immediately after installing IE7 and install any critical updates offered. If Optional Updates category offers Root Certificates update, I recommend installing it to take full advantage of IE7's additional security. IEBlog : IE7 Installation and Anti-Malware Applications http://blogs.msdn.com/ie/archive/200...lications.aspx What's New in Internet Explorer 7 http://msdn2.microsoft.com/en-us/library/ms649487.aspx Release Notes http://msdn2.microsoft.com/en-us/ie/Aa740486.aspx ~~~~~ For Windows XP - Service Pack 3: If SP3 was downloaded with an anti-virus, or anti-spyware, program running, you may have a bad installation. From: http://technet.microsoft.com/en-us/w.../cc164204.aspx * If the configuration of your antivirus software prevents certain system files from being changed, SP3 installation might fail. Try temporarily disabling your antivirus software. You can usually do this by right-clicking your antivirus program icon (which typically appears in the bottom right-hand corner of the computer screen) and clicking Disable. * If you disable your antivirus software before you install the service pack, be sure that you are aware of the risks involved, and be sure to enable it after the service pack is installed. Remove SP3 via Add/Remove Programs, reboot and download and install it again. Before you do, turn off your anti-virus and any anti-spyware programs such as Windows Defender. If you use a third party firewall, disable it and turn on the Windows Firewall in the Control Panel for the installation. Once SP3 is in and working, you can enable the third party firewall and turn of the Windows Firewall. Do not keep both running. Steps to take before you install Windows XP Service Pack 3: http://support.microsoft.com:80/kb/950717 WinXP SP3 - Read all prerequisites for a successful installation http://msmvps.com/blogs/harrywaldron...tallation.aspx Release Notes for Windows XP Service Pack 3 http://download.microsoft.com/downlo...1/relnotes.htm Download Windows XP Service Pack 3 he http://www.microsoft.com/downloads/d...displaylang=en Free unlimited installation and compatibility support for Service Pack 3: http://support.microsoft.com/oas/def...prid=11273&gpr -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "dama1" wrote in message ... Downloaded IE7. I have XP with service pack 3. When I click on the OE shortcut icon, the system locks up when the (blue) window with Outlook Express 6 appears. I have to reboot the computer. I can otherwise access the internet OK, and use the system normally, that is until I try to access OE. Any help to resolve this would be appreciated. Dave G.
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#6
January 1st, 2009, 03:44 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Problem with Outlook Express after downloading OE7
OK. Didn't understand since you mentioned it in this thread. I'll keep it in
mind. -- ~Bruce "Peter Foldes" wrote in message ... Jagged Edge -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Bruce Hagen" wrote in message ... Is dama1 Dallas? Or is "Dallas" Jagged Dallas that you speak of? (Just so I've got it straight). -- ~Bruce "Peter Foldes" wrote in message ... Bruce Just to let you know that Dallas is a Ment handicapped person. He is trying but is a little slow -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Bruce Hagen" wrote in message ... You downloaded SP3 while you had IE6 and then upgraded to IE7. Is this correct? You may have a bad install of either / or especially if your anti-virus was running during the install process of either program. Read the following regarding IE7 and SP3. I believe your best option would be to remove both programs and then install IE7 first. Make sure it is working OK and then install SP3. Take heed of all the installation guidelines for both programs. For IE7: Sandi's Installation Tips = Steps #1-8, #10 & #11; take note of #12, then STOP! http://www.ie-vista.com/known_issues.html#pre-install (ignore any references to Vista) And I strongly recommend using http://www.microsoft.com/windows/dow.../getitnow.mspx as the installation source, not Automatic/Windows Update, or this Direct Download link: http://www.microsoft.com/downloads/d...0-081805b2f90b Tip: Save the installer to your desktop, do not Run it. Make *certain* that you check in at Windows Update immediately after installing IE7 and install any critical updates offered. If Optional Updates category offers Root Certificates update, I recommend installing it to take full advantage of IE7's additional security. IEBlog : IE7 Installation and Anti-Malware Applications http://blogs.msdn.com/ie/archive/200...lications.aspx What's New in Internet Explorer 7 http://msdn2.microsoft.com/en-us/library/ms649487.aspx Release Notes http://msdn2.microsoft.com/en-us/ie/Aa740486.aspx ~~~~~ For Windows XP - Service Pack 3: If SP3 was downloaded with an anti-virus, or anti-spyware, program running, you may have a bad installation. From: http://technet.microsoft.com/en-us/w.../cc164204.aspx * If the configuration of your antivirus software prevents certain system files from being changed, SP3 installation might fail. Try temporarily disabling your antivirus software. You can usually do this by right-clicking your antivirus program icon (which typically appears in the bottom right-hand corner of the computer screen) and clicking Disable. * If you disable your antivirus software before you install the service pack, be sure that you are aware of the risks involved, and be sure to enable it after the service pack is installed. Remove SP3 via Add/Remove Programs, reboot and download and install it again. Before you do, turn off your anti-virus and any anti-spyware programs such as Windows Defender. If you use a third party firewall, disable it and turn on the Windows Firewall in the Control Panel for the installation. Once SP3 is in and working, you can enable the third party firewall and turn of the Windows Firewall. Do not keep both running. Steps to take before you install Windows XP Service Pack 3: http://support.microsoft.com:80/kb/950717 WinXP SP3 - Read all prerequisites for a successful installation http://msmvps.com/blogs/harrywaldron...tallation.aspx Release Notes for Windows XP Service Pack 3 http://download.microsoft.com/downlo...1/relnotes.htm Download Windows XP Service Pack 3 he http://www.microsoft.com/downloads/d...displaylang=en Free unlimited installation and compatibility support for Service Pack 3: http://support.microsoft.com/oas/def...prid=11273&gpr -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "dama1" wrote in message ... Downloaded IE7. I have XP with service pack 3. When I click on the OE shortcut icon, the system locks up when the (blue) window with Outlook Express 6 appears. I have to reboot the computer. I can otherwise access the internet OK, and use the system normally, that is until I try to access OE. Any help to resolve this would be appreciated. Dave G.
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#7
January 1st, 2009, 05:24 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Problem with Outlook Express after downloading OE7
Asked/Answered in IE General.
If you must make identical posts to multiple newsgroups, please cross-post one (1) message to all of them. Thank you. Multiposting vs Crossposting: http://www.blakjak.demon.co.uk/mul_crss.htm -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ dama1 wrote: Downloaded IE7. I have XP with service pack 3. When I click on the OE shortcut icon, the system locks up when the (blue) window with Outlook Express 6 appears. I have to reboot the computer. I can otherwise access the internet OK, and use the system normally, that is until I try to access OE. Any help to resolve this would be appreciated. Dave G.
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