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#1
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'Crash' experience?
I recently lost my XP-home OS and had a local shop rescue files and reinstall
Windows, upgrading to XP-pro at the time. A couple of times now, Outlook Express has simply vanished from the screen and tray (instantly closed itself, I guess), always during the process of attaching a file to an outgoing e-mail. OE restarts okay, but the message-in-progress has been lost. Retyping the text and attaching the file works fine next time, of course. Any ideas of what might cause OE to just 'collapse' every now and then? |
#2
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"Jim Wood" wrote in message
... I recently lost my XP-home OS and had a local shop rescue files and reinstall Windows, upgrading to XP-pro at the time. A couple of times now, Outlook Express has simply vanished from the screen and tray (instantly closed itself, I guess), always during the process of attaching a file to an outgoing e-mail. OE restarts okay, but the message-in-progress has been lost. Retyping the text and attaching the file works fine next time, of course. Any ideas of what might cause OE to just 'collapse' every now and then? If you're using the Main Identity, create a new one, set up the account in it then test it. If all goes well, import the mail into the new Identity then delete the old Identity. What this will do is create new dbx files and registry settings that you can test with. Plus, clear the Temporary Internet Files folder (check the box to delete offline content) as well as the Temp folder. OE uses these. |
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