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"Send" will no longer send emails



 
 
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  #1  
Old March 5th, 2009, 10:36 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
oww-hhh
external usenet poster
 
Posts: 1
Default "Send" will no longer send emails

After working for years I can no longer send emails

The current error message reads:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Accout: 'mail.counseling-stl.com', Server:
'smtpout.secureserver.net', Protocol: SMTP, Port 465, Secure(SSL,): Yes,
Error Number: 0x800CCC0F

An earlier message said:

Recipient for this message not valid

There was no error number.

There is a suggestion that this issue can occur if file Wab32.dll is damaged.

To resolve this issue, extract a new copy of the Wab32.dll file from the
Windows Update Setup Files folder ino the C:\Program Files\Common
Files\System, folder. To do so, use the appropriate method.

The methods given are for 98 and 98 second edition. I have Windows XP.

By the way my Yahoo mail works fine
Help please.
  #2  
Old March 5th, 2009, 11:31 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear [MS MVP]
external usenet poster
 
Posts: 2,690
Default "Send" will no longer send emails

The error you posted is coming from the 'secureserver.net' SMTP server, not
OE. (Can't comment on the other error without seeing the entire error.)

Have you ever been able to send from (1) *that* account (2) using that SMTP
server and (3) connecting via Port 465 while (4) connected to the internet
via your ISP? This page suggests otherwise:
http://products.secureserver.net/ema...ookexpress.htm

NB: Pay particular attention to the NOTE after Step #5 on the above page:
Your ISP may not allow you to send via that SMTP server (now).

If no joy...

Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/kb/813514

Disable email scanning by your anti-virus application. It provides no
additional protection, it may be causing the 0x800CCC0F error (but I don't
think so), and even Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

oww-hhh wrote:
After working for years I can no longer send emails

The current error message reads:

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Accout: 'mail.counseling-stl.com', Server:
'smtpout.secureserver.net', Protocol: SMTP, Port 465, Secure(SSL,): Yes,
Error Number: 0x800CCC0F

An earlier message said:

Recipient for this message not valid

There was no error number.

There is a suggestion that this issue can occur if file Wab32.dll is
damaged.

To resolve this issue, extract a new copy of the Wab32.dll file from the
Windows Update Setup Files folder ino the C:\Program Files\Common
Files\System, folder. To do so, use the appropriate method.

The methods given are for 98 and 98 second edition. I have Windows XP.

By the way my Yahoo mail works fine
Help please.


 




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