Contacts are messed up

I am using an exchange 2000 server and my clients have outlook 2003. One of
my users is having an issue with his contacts. If he clicks on contacts he
sees his contacts but if he clicks on address book and goes to his contacts
there is nothing. I tried removing outlook address book and readding and no
luck

Remove the Outlook Address Book service and then restart Outlook. Add the
service again and make sure on the properties page of the COntacts folder
the folder is ticked to up as an Address List in the Address Book.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
"Dan" wrote in message
...
I am using an exchange 2000 server and my clients have outlook 2003. One of
my users is having an issue with his contacts. If he clicks on contacts he
sees his contacts but if he clicks on address book and goes to his
contacts
there is nothing. I tried removing outlook address book and readding and
no
luck

How do you remove the service?

tia

"Roady [MVP]" t wrote in
message ...
Remove the Outlook Address Book service and then restart Outlook. Add the
service again and make sure on the properties page of the COntacts folder
the folder is ticked to up as an Address List in the Address Book.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
"Dan" wrote in message
...
I am using an exchange 2000 server and my clients have outlook 2003. One
of
my users is having an issue with his contacts. If he clicks on contacts
he
sees his contacts but if he clicks on address book and goes to his
contacts
there is nothing. I tried removing outlook address book and readding and
no
luck

I removed the OAB and closed outlook then added it back on and checked the
properties of the contact list and still the same issue when i open the
address book and click the dropdown to contacts its blank.
But if i click on contacts on the left window it shows the contacts.

"Dan" wrote in message
...
How do you remove the service?

tia

"Roady [MVP]" t wrote
in
message ...
Remove the Outlook Address Book service and then restart Outlook. Add
the
service again and make sure on the properties page of the COntacts
folder
the folder is ticked to up as an Address List in the Address Book.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
"Dan" wrote in message
...
I am using an exchange 2000 server and my clients have outlook 2003.
One
of
my users is having an issue with his contacts. If he clicks on
contacts
he
sees his contacts but if he clicks on address book and goes to his
contacts
there is nothing. I tried removing outlook address book and readding
and
no
luck

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

"Dan" wrote in message
...
I removed the OAB and closed outlook then added it back on and checked the
properties of the contact list and still the same issue when i open the
address book and click the dropdown to contacts its blank.
But if i click on contacts on the left window it shows the contacts.

"Dan" wrote in message
...
How do you remove the service?

tia

"Roady [MVP]" t wrote
in
message ...
Remove the Outlook Address Book service and then restart Outlook. Add
the
service again and make sure on the properties page of the COntacts
folder
the folder is ticked to up as an Address List in the Address Book.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
"Dan" wrote in message
...
I am using an exchange 2000 server and my clients have outlook 2003.
One
of
my users is having an issue with his contacts. If he clicks on
contacts
he
sees his contacts but if he clicks on address book and goes to his
contacts
there is nothing. I tried removing outlook address book and readding
and
no
luck

Done this and still dont work.


"Diane Poremsky [MVP]" wrote in message
...
If you have Contacts in the Contacts folder but they are not accessible
when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories
or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and
close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

"Dan" wrote in message
...
I removed the OAB and closed outlook then added it back on and checked
the
properties of the contact list and still the same issue when i open the
address book and click the dropdown to contacts its blank.
But if i click on contacts on the left window it shows the contacts.

"Dan" wrote in message
...
How do you remove the service?

tia

"Roady [MVP]" t
wrote
in
message ...
Remove the Outlook Address Book service and then restart Outlook. Add
the
service again and make sure on the properties page of the COntacts
folder
the folder is ticked to up as an Address List in the Address Book.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
"Dan" wrote in message
...
I am using an exchange 2000 server and my clients have outlook 2003.
One
of
my users is having an issue with his contacts. If he clicks on
contacts
he
sees his contacts but if he clicks on address book and goes to his
contacts
there is nothing. I tried removing outlook address book and
readding
and
no
luck

How many contacts folders are listed in the address book? Did you also try
creating a new profile?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

"Dan" wrote in message
...
Done this and still dont work.


"Diane Poremsky [MVP]" wrote in message
...
If you have Contacts in the Contacts folder but they are not accessible
when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories
or
address book. Is the Outlook Address Book present? If it isn't listed,
add
it and close and restart Outlook. If it is listed, then remove it and
close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

"Dan" wrote in message
...
I removed the OAB and closed outlook then added it back on and checked
the
properties of the contact list and still the same issue when i open the
address book and click the dropdown to contacts its blank.
But if i click on contacts on the left window it shows the contacts.

"Dan" wrote in message
...
How do you remove the service?

tia

"Roady [MVP]" t
wrote
in
message ...
Remove the Outlook Address Book service and then restart Outlook.
Add
the
service again and make sure on the properties page of the COntacts
folder
the folder is ticked to up as an Address List in the Address Book.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
"Dan" wrote in message
...
I am using an exchange 2000 server and my clients have outlook
2003.
One
of
my users is having an issue with his contacts. If he clicks on
contacts
he
sees his contacts but if he clicks on address book and goes to his
contacts
there is nothing. I tried removing outlook address book and
readding
and
no
luck

There is only one contacts listed in address book. I click on the properties
of the contacts and renamed it to contacts1 and when i went to the Address
book and clicked the drop down i see that it shows the contacts1 but no
contacts are listed. I have not tried to create a new profile outlook 2003
looks different and dont really know where to do that.


"Diane Poremsky [MVP]" wrote in message
...
How many contacts folders are listed in the address book? Did you also try
creating a new profile?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

"Dan" wrote in message
...
Done this and still dont work.


"Diane Poremsky [MVP]" wrote in message
...
If you have Contacts in the Contacts folder but they are not accessible
when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing
directories
or
address book. Is the Outlook Address Book present? If it isn't listed,
add
it and close and restart Outlook. If it is listed, then remove it and
close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

"Dan" wrote in message
...
I removed the OAB and closed outlook then added it back on and checked
the
properties of the contact list and still the same issue when i open
the
address book and click the dropdown to contacts its blank.
But if i click on contacts on the left window it shows the contacts.

"Dan" wrote in message
...
How do you remove the service?

tia

"Roady [MVP]" t
wrote
in
message ...
Remove the Outlook Address Book service and then restart Outlook.
Add
the
service again and make sure on the properties page of the COntacts
folder
the folder is ticked to up as an Address List in the Address Book.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
"Dan" wrote in message
...
I am using an exchange 2000 server and my clients have outlook
2003.
One
of
my users is having an issue with his contacts. If he clicks on
contacts
he
sees his contacts but if he clicks on address book and goes to
his
contacts
there is nothing. I tried removing outlook address book and
readding
and
no
luck

Control panel, mail to add a new profile - don't delete the current one.

Hmm... you shouldn't be able to rename the contacts folder. Try starting
outlook using the resetfolders switch - at start menu, run, type
outlook.exe /resetfolders

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

"Dan" wrote in message
...
There is only one contacts listed in address book. I click on the
properties
of the contacts and renamed it to contacts1 and when i went to the Address
book and clicked the drop down i see that it shows the contacts1 but no
contacts are listed. I have not tried to create a new profile outlook 2003
looks different and dont really know where to do that.


"Diane Poremsky [MVP]" wrote in message
...
How many contacts folders are listed in the address book? Did you also
try
creating a new profile?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

"Dan" wrote in message
...
Done this and still dont work.


"Diane Poremsky [MVP]" wrote in message
...
If you have Contacts in the Contacts folder but they are not
accessible
when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book.
Right
click the Contacts folder, choose Properties then Outlook Address
Book.
Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing
directories
or
address book. Is the Outlook Address Book present? If it isn't listed,
add
it and close and restart Outlook. If it is listed, then remove it and
close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

"Dan" wrote in message
...
I removed the OAB and closed outlook then added it back on and
checked
the
properties of the contact list and still the same issue when i open
the
address book and click the dropdown to contacts its blank.
But if i click on contacts on the left window it shows the contacts.

"Dan" wrote in message
...
How do you remove the service?

tia

"Roady [MVP]" t
wrote
in
message ...
Remove the Outlook Address Book service and then restart Outlook.
Add
the
service again and make sure on the properties page of the
COntacts
folder
the folder is ticked to up as an Address List in the Address
Book.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
"Dan" wrote in message
...
I am using an exchange 2000 server and my clients have outlook
2003.
One
of
my users is having an issue with his contacts. If he clicks on
contacts
he
sees his contacts but if he clicks on address book and goes to
his
contacts
there is nothing. I tried removing outlook address book and
readding
and
no
luck

Tried creating a new profile no luck, even tried to run outlook with reset
folders and still no luck. any other suggestions.


"Diane Poremsky [MVP]" wrote in message
...
Control panel, mail to add a new profile - don't delete the current one.

Hmm... you shouldn't be able to rename the contacts folder. Try starting
outlook using the resetfolders switch - at start menu, run, type
outlook.exe /resetfolders

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

"Dan" wrote in message
...
There is only one contacts listed in address book. I click on the
properties
of the contacts and renamed it to contacts1 and when i went to the
Address
book and clicked the drop down i see that it shows the contacts1 but no
contacts are listed. I have not tried to create a new profile outlook
2003
looks different and dont really know where to do that.


"Diane Poremsky [MVP]" wrote in message
...
How many contacts folders are listed in the address book? Did you also
try
creating a new profile?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

"Dan" wrote in message
...
Done this and still dont work.


"Diane Poremsky [MVP]" wrote in message
...
If you have Contacts in the Contacts folder but they are not
accessible
when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book.
Right
click the Contacts folder, choose Properties then Outlook Address
Book.
Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing
directories
or
address book. Is the Outlook Address Book present? If it isn't
listed,
add
it and close and restart Outlook. If it is listed, then remove it
and
close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

"Dan" wrote in message
...
I removed the OAB and closed outlook then added it back on and
checked
the
properties of the contact list and still the same issue when i
open
the
address book and click the dropdown to contacts its blank.
But if i click on contacts on the left window it shows the
contacts.

"Dan" wrote in message
...
How do you remove the service?

tia

"Roady [MVP]"
t
wrote
in
message ...
Remove the Outlook Address Book service and then restart
Outlook.
Add
the
service again and make sure on the properties page of the
COntacts
folder
the folder is ticked to up as an Address List in the Address
Book.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Navigation Pane Tips & Tricks
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
"Dan" wrote in message
...
I am using an exchange 2000 server and my clients have outlook
2003.
One
of
my users is having an issue with his contacts. If he clicks
on
contacts
he
sees his contacts but if he clicks on address book and goes
to
his
contacts
there is nothing. I tried removing outlook address book and
readding
and
no
luck