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Powerpoint 2007 crashes when closing



 
 
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  #11  
Old October 13th, 2007, 04:40 AM posted to microsoft.public.powerpoint
Gary from Atlanta
external usenet poster
 
Posts: 1
Default Powerpoint 2007 crashes when closing

had similar problem when closing PowerPoint 2007 - ended up deactivating all
addins in PowerPoint and then renaming the Pdfmpowerpoint.dll file - so far
problem seems to be solved
Gary

"Richard" wrote:

Hello, My powerpoint 2007 crashes when I close the program, even if emtpy.
The error is

AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp:45428035
ModName: mso.dll ModVer: 12.0.6017.5000 ModStamp:461db01f
fDebug: 0 Offset: 0036e70c

I tried to repair, but it did not help

Any ideas?

Rich

  #12  
Old October 16th, 2007, 01:41 AM posted to microsoft.public.powerpoint
[email protected]
external usenet poster
 
Posts: 3
Default Powerpoint 2007 crashes when closing

On Oct 12, 8:40 pm, Gary from Atlanta Gary from
wrote:
had similar problem when closing PowerPoint 2007 - ended up deactivating all
addins in PowerPoint and then renaming the Pdfmpowerpoint.dll file - so far
problem seems to be solved
Gary



"Richard" wrote:
Hello, My powerpoint 2007 crashes when I close the program, even if emtpy.
The error is


AppNameowerpnt.exe AppVer:12.0.4518.1014 AppStamp:45428035
ModName: mso.dll ModVer: 12.0.6017.5000 ModStamp:461db01f
fDebug: 0 Offset: 0036e70c


I tried to repair, but it did not help


Any ideas?


Rich- Hide quoted text -


- Show quoted text -


So did you go to trust center, and remove all application add ins ?
The feature says it "may impair funcionality."

I do not have a PDF creater add-in and could not find the .dll you
made reference. I'll try disabling all applications add-in under trust
center and let you know.




  #13  
Old October 16th, 2007, 01:51 AM posted to microsoft.public.powerpoint
[email protected]
external usenet poster
 
Posts: 3
Default Powerpoint 2007 crashes when closing

On Oct 12, 8:40 pm, Gary from Atlanta Gary from
wrote:
had similar problem when closing PowerPoint 2007 - ended up deactivating all
addins in PowerPoint and then renaming the Pdfmpowerpoint.dll file - so far
problem seems to be solved
Gary



"Richard" wrote:
Hello, My powerpoint 2007 crashes when I close the program, even if emtpy.
The error is


AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp:45428035
ModName: mso.dll ModVer: 12.0.6017.5000 ModStamp:461db01f
fDebug: 0 Offset: 0036e70c


I tried to repair, but it did not help


Any ideas?


Rich- Hide quoted text -


- Show quoted text -


Ok I disabled all add ins incluidng application one's under Trust
Center and Trust Center setting. I get the exact same error. fyi I
never had any installed. I built up 3 brand new Dell D620 Laptops and
can recreate teh error at will be selecting the OfficeJet 7780 as my
defualt printer. Similarily, I can make it dissapear by using a
differnt, non HP, printer as a default

AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp:
45428035
ModName: ppcore.dll ModVer: 12.0.4518.1014 ModStamp:454281a3
fDebug: 0 Offset: 001af7b0

Does anyoneknow how to disable this error message and automatic
restart of Outlook in the registry until a real solution comes out.
The changes I make are being saved so if the message and restart
request did not pop up my clients would be happy for now.

  #14  
Old October 16th, 2007, 02:00 AM posted to microsoft.public.powerpoint
Echo S
external usenet poster
 
Posts: 7,403
Default Powerpoint 2007 crashes when closing

If you can recreate the problem at will by setting the OfficeJet printer as
the default, then that's the problem. PPT 2007 really likes a
Windows-certified driver as its default. The drivers that ship with Windows
should be Windows-certified. See http://www.pptfaq.com/FAQ00850.htm and also
http://www.pptfaq.com/FAQ00605.htm

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


wrote in message
ups.com...
On Oct 12, 8:40 pm, Gary from Atlanta Gary from
wrote:
had similar problem when closing PowerPoint 2007 - ended up deactivating
all
addins in PowerPoint and then renaming the Pdfmpowerpoint.dll file - so
far
problem seems to be solved
Gary



"Richard" wrote:
Hello, My powerpoint 2007 crashes when I close the program, even if
emtpy.
The error is


AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp:45428035
ModName: mso.dll ModVer: 12.0.6017.5000 ModStamp:461db01f
fDebug: 0 Offset: 0036e70c


I tried to repair, but it did not help


Any ideas?


Rich- Hide quoted text -


- Show quoted text -


Ok I disabled all add ins incluidng application one's under Trust
Center and Trust Center setting. I get the exact same error. fyi I
never had any installed. I built up 3 brand new Dell D620 Laptops and
can recreate teh error at will be selecting the OfficeJet 7780 as my
defualt printer. Similarily, I can make it dissapear by using a
differnt, non HP, printer as a default

AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp:
45428035
ModName: ppcore.dll ModVer: 12.0.4518.1014 ModStamp:454281a3
fDebug: 0 Offset: 001af7b0

Does anyoneknow how to disable this error message and automatic
restart of Outlook in the registry until a real solution comes out.
The changes I make are being saved so if the message and restart
request did not pop up my clients would be happy for now.



  #15  
Old November 7th, 2007, 04:26 AM posted to microsoft.public.powerpoint
Opus104
external usenet poster
 
Posts: 3
Default Powerpoint 2007 crashes when closing

Okay. I had the same issue and when I removed the HP Deskjet F4120 as my
default, everything was fixed. Any way I can get a more valid driver for my
printer?

"Echo S" wrote:

If you can recreate the problem at will by setting the OfficeJet printer as
the default, then that's the problem. PPT 2007 really likes a
Windows-certified driver as its default. The drivers that ship with Windows
should be Windows-certified. See http://www.pptfaq.com/FAQ00850.htm and also
http://www.pptfaq.com/FAQ00605.htm

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


wrote in message
ups.com...
On Oct 12, 8:40 pm, Gary from Atlanta Gary from
wrote:
had similar problem when closing PowerPoint 2007 - ended up deactivating
all
addins in PowerPoint and then renaming the Pdfmpowerpoint.dll file - so
far
problem seems to be solved
Gary



"Richard" wrote:
Hello, My powerpoint 2007 crashes when I close the program, even if
emtpy.
The error is

AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp:45428035
ModName: mso.dll ModVer: 12.0.6017.5000 ModStamp:461db01f
fDebug: 0 Offset: 0036e70c

I tried to repair, but it did not help

Any ideas?

Rich- Hide quoted text -

- Show quoted text -


Ok I disabled all add ins incluidng application one's under Trust
Center and Trust Center setting. I get the exact same error. fyi I
never had any installed. I built up 3 brand new Dell D620 Laptops and
can recreate teh error at will be selecting the OfficeJet 7780 as my
defualt printer. Similarily, I can make it dissapear by using a
differnt, non HP, printer as a default

AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp:
45428035
ModName: ppcore.dll ModVer: 12.0.4518.1014 ModStamp:454281a3
fDebug: 0 Offset: 001af7b0

Does anyoneknow how to disable this error message and automatic
restart of Outlook in the registry until a real solution comes out.
The changes I make are being saved so if the message and restart
request did not pop up my clients would be happy for now.




  #16  
Old November 7th, 2007, 04:28 AM posted to microsoft.public.powerpoint
Opus104
external usenet poster
 
Posts: 3
Default Powerpoint 2007 crashes when closing



"Opus104" wrote:

Okay. I had the same issue and when I removed the HP Deskjet F4120 as my
default, everything was fixed. Any way I can get a more valid driver for my
printer?

"Echo S" wrote:

If you can recreate the problem at will by setting the OfficeJet printer as
the default, then that's the problem. PPT 2007 really likes a
Windows-certified driver as its default. The drivers that ship with Windows
should be Windows-certified. See http://www.pptfaq.com/FAQ00850.htm and also
http://www.pptfaq.com/FAQ00605.htm

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


wrote in message
ups.com...
On Oct 12, 8:40 pm, Gary from Atlanta Gary from
wrote:
had similar problem when closing PowerPoint 2007 - ended up deactivating
all
addins in PowerPoint and then renaming the Pdfmpowerpoint.dll file - so
far
problem seems to be solved
Gary



"Richard" wrote:
Hello, My powerpoint 2007 crashes when I close the program, even if
emtpy.
The error is

AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp:45428035
ModName: mso.dll ModVer: 12.0.6017.5000 ModStamp:461db01f
fDebug: 0 Offset: 0036e70c

I tried to repair, but it did not help

Any ideas?

Rich- Hide quoted text -

- Show quoted text -

Ok I disabled all add ins incluidng application one's under Trust
Center and Trust Center setting. I get the exact same error. fyi I
never had any installed. I built up 3 brand new Dell D620 Laptops and
can recreate teh error at will be selecting the OfficeJet 7780 as my
defualt printer. Similarily, I can make it dissapear by using a
differnt, non HP, printer as a default

AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp:
45428035
ModName: ppcore.dll ModVer: 12.0.4518.1014 ModStamp:454281a3
fDebug: 0 Offset: 001af7b0

Does anyoneknow how to disable this error message and automatic
restart of Outlook in the registry until a real solution comes out.
The changes I make are being saved so if the message and restart
request did not pop up my clients would be happy for now.




  #17  
Old November 7th, 2007, 06:49 AM posted to microsoft.public.powerpoint
Kathy Jacobs
external usenet poster
 
Posts: 480
Default Powerpoint 2007 crashes when closing

Just checked the HP site. It looks like HP doesn't have drivers for that
one. Is it an older printer, by chance? The drivers they list start for the
HP Deskjet F4140. Check out this page:
http://h20180.www2.hp.com/apps/Looku...3&submit.y= 6
(Tiny URL version: http://tinyurl.com/2vxoo8 )

--
Kathy Jacobs, Microsoft MVP OneNote and PowerPoint
Author of Kathy Jacobs on PowerPoint
Get PowerPoint and OneNote information at www.onppt.com

I believe life is meant to be lived. But:
if we live without making a difference, it makes no difference that we lived

"Opus104" wrote in message
...
Okay. I had the same issue and when I removed the HP Deskjet F4120 as my
default, everything was fixed. Any way I can get a more valid driver for
my
printer?

"Echo S" wrote:

If you can recreate the problem at will by setting the OfficeJet printer
as
the default, then that's the problem. PPT 2007 really likes a
Windows-certified driver as its default. The drivers that ship with
Windows
should be Windows-certified. See http://www.pptfaq.com/FAQ00850.htm and
also
http://www.pptfaq.com/FAQ00605.htm

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


wrote in message
ups.com...
On Oct 12, 8:40 pm, Gary from Atlanta Gary from
wrote:
had similar problem when closing PowerPoint 2007 - ended up
deactivating
all
addins in PowerPoint and then renaming the Pdfmpowerpoint.dll file -
so
far
problem seems to be solved
Gary



"Richard" wrote:
Hello, My powerpoint 2007 crashes when I close the program, even if
emtpy.
The error is

AppName: powerpnt.exe AppVer: 12.0.4518.1014
AppStamp:45428035
ModName: mso.dll ModVer: 12.0.6017.5000 ModStamp:461db01f
fDebug: 0 Offset: 0036e70c

I tried to repair, but it did not help

Any ideas?

Rich- Hide quoted text -

- Show quoted text -

Ok I disabled all add ins incluidng application one's under Trust
Center and Trust Center setting. I get the exact same error. fyi I
never had any installed. I built up 3 brand new Dell D620 Laptops and
can recreate teh error at will be selecting the OfficeJet 7780 as my
defualt printer. Similarily, I can make it dissapear by using a
differnt, non HP, printer as a default

AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp:
45428035
ModName: ppcore.dll ModVer: 12.0.4518.1014 ModStamp:454281a3
fDebug: 0 Offset: 001af7b0

Does anyoneknow how to disable this error message and automatic
restart of Outlook in the registry until a real solution comes out.
The changes I make are being saved so if the message and restart
request did not pop up my clients would be happy for now.





  #18  
Old November 8th, 2007, 12:08 AM posted to microsoft.public.powerpoint
Opus104
external usenet poster
 
Posts: 3
Default Powerpoint 2007 crashes when closing

Thanks. I mis-typed, it is the f4140 I have with updated drivers. I
determined the error was occuring when the HP was set as the default printer
and the printer was disconnected. I guess this must be the glitch? Either
that or the HP driver is not adequately compliant.

"Kathy Jacobs" wrote:

Just checked the HP site. It looks like HP doesn't have drivers for that
one. Is it an older printer, by chance? The drivers they list start for the
HP Deskjet F4140. Check out this page:
http://h20180.www2.hp.com/apps/Looku...3&submit.y= 6
(Tiny URL version: http://tinyurl.com/2vxoo8 )

--
Kathy Jacobs, Microsoft MVP OneNote and PowerPoint
Author of Kathy Jacobs on PowerPoint
Get PowerPoint and OneNote information at www.onppt.com

I believe life is meant to be lived. But:
if we live without making a difference, it makes no difference that we lived


  #19  
Old November 13th, 2007, 04:08 PM posted to microsoft.public.powerpoint
mainframerguy
external usenet poster
 
Posts: 2
Default Powerpoint 2007 crashes when closing

Hi - I think I'm on the right track, thanks to your previous posts, but I 'm
getting a little different error when I close PowerPoint 2007 - although the
actual error signature is the same (ppocore.dll), when I send the error
report it tells me that there is an issue with an EPSON printer driver on
Vista and to download the fix for it. I'm running XP SP2 and have an HP 7780.

I'm not sure from prior posts that for folks running XP and HP printers that
anything has been solved.

If anyone can point me in the right direction, I would greatly appreciate it.

Best regards,
Bob


"Opus104" wrote:

Thanks. I mis-typed, it is the f4140 I have with updated drivers. I
determined the error was occuring when the HP was set as the default printer
and the printer was disconnected. I guess this must be the glitch? Either
that or the HP driver is not adequately compliant.

"Kathy Jacobs" wrote:

Just checked the HP site. It looks like HP doesn't have drivers for that
one. Is it an older printer, by chance? The drivers they list start for the
HP Deskjet F4140. Check out this page:
http://h20180.www2.hp.com/apps/Looku...3&submit.y= 6
(Tiny URL version: http://tinyurl.com/2vxoo8 )

--
Kathy Jacobs, Microsoft MVP OneNote and PowerPoint
Author of Kathy Jacobs on PowerPoint
Get PowerPoint and OneNote information at www.onppt.com

I believe life is meant to be lived. But:
if we live without making a difference, it makes no difference that we lived


  #20  
Old November 13th, 2007, 05:11 PM posted to microsoft.public.powerpoint
Echo S
external usenet poster
 
Posts: 7,403
Default Powerpoint 2007 crashes when closing

I can't really help you resolve the issue with the HP printer specifically,
but if you install a Windows-certified printer driver (one that ships with
Windows) and set it as the default printer, I bet that will take care of the
immediate issue of PPT 2007 crashing when closing.

Here are instrux for installing a Windows-certified printer driver and
setting it as default:

How to install a local printer driver
http://www.pptfaq.com/FAQ00605.htm

I'd choose a generic driver like the one used in that FAQ.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/power...noy/index.html

"mainframerguy" wrote in message
...
Hi - I think I'm on the right track, thanks to your previous posts, but I
'm
getting a little different error when I close PowerPoint 2007 - although
the
actual error signature is the same (ppocore.dll), when I send the error
report it tells me that there is an issue with an EPSON printer driver on
Vista and to download the fix for it. I'm running XP SP2 and have an HP
7780.

I'm not sure from prior posts that for folks running XP and HP printers
that
anything has been solved.

If anyone can point me in the right direction, I would greatly appreciate
it.

Best regards,
Bob


"Opus104" wrote:

Thanks. I mis-typed, it is the f4140 I have with updated drivers. I
determined the error was occuring when the HP was set as the default
printer
and the printer was disconnected. I guess this must be the glitch?
Either
that or the HP driver is not adequately compliant.

"Kathy Jacobs" wrote:

Just checked the HP site. It looks like HP doesn't have drivers for
that
one. Is it an older printer, by chance? The drivers they list start for
the
HP Deskjet F4140. Check out this page:
http://h20180.www2.hp.com/apps/Looku...3&submit.y= 6
(Tiny URL version: http://tinyurl.com/2vxoo8 )

--
Kathy Jacobs, Microsoft MVP OneNote and PowerPoint
Author of Kathy Jacobs on PowerPoint
Get PowerPoint and OneNote information at www.onppt.com

I believe life is meant to be lived. But:
if we live without making a difference, it makes no difference that we
lived



 




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