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Why is the printer defaulting to letter, when A4 has been chosen?



 
 
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  #1  
Old January 13th, 2005, 10:57 AM
RBL
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Default Why is the printer defaulting to letter, when A4 has been chosen?

Working on a network computer, the printer was reinstalled last week. Since
then, all documents I have worked on previously which have been set up in A4
have not been printing properly. The page setup is A4 and the printer
properties are set to print on A4. However the printer asks for "plain
letter" to be put in a tray. On pressing "go", it will ask if it should use
A4 instead. Press "go" again, and it prints but the bottom margin is higher,
cutting off the bottom of the screen document.

How can this be resolved? Many thanks
  #2  
Old January 13th, 2005, 03:36 PM
Suzanne S. Barnhill
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Default

One more thing to try: Disable "Allow Letter/A4 resizing" on the Print tab
of Tools | Options.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"RBL" wrote in message
...
Working on a network computer, the printer was reinstalled last week.

Since
then, all documents I have worked on previously which have been set up in

A4
have not been printing properly. The page setup is A4 and the printer
properties are set to print on A4. However the printer asks for "plain
letter" to be put in a tray. On pressing "go", it will ask if it should

use
A4 instead. Press "go" again, and it prints but the bottom margin is

higher,
cutting off the bottom of the screen document.

How can this be resolved? Many thanks


  #3  
Old January 13th, 2005, 04:07 PM
RBL
external usenet poster
 
Posts: n/a
Default

Thanks Suzanne. I've tried that as well, but it didn't work either.


"Suzanne S. Barnhill" wrote:

One more thing to try: Disable "Allow Letter/A4 resizing" on the Print tab
of Tools | Options.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"RBL" wrote in message
...
Working on a network computer, the printer was reinstalled last week.

Since
then, all documents I have worked on previously which have been set up in

A4
have not been printing properly. The page setup is A4 and the printer
properties are set to print on A4. However the printer asks for "plain
letter" to be put in a tray. On pressing "go", it will ask if it should

use
A4 instead. Press "go" again, and it prints but the bottom margin is

higher,
cutting off the bottom of the screen document.

How can this be resolved? Many thanks



 




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