OWA and Outlook 2003

IRC5150 wrote:

I am using an Exchange account for all my users. Currently, they are
using Outlook 2000 (configured as Internet mail)

Then you're not using an Exchange account, you're using a POP account.
Change the configuration of Outlook 2000 to Corporate/Workgroup mode and
create real Exchange accounts so that Outlook talks directly to the Exchange
mailbox using MAPI prototcols.

for interoffice mail
and OWA when they are out of the office. I want to upgrade them to
Outlook 2003, but I don't know what protocol to use to set them up.

Use and Exchange account.

The way it is now, if they receive a message and use Outlook 2000 to
open it up, then they won't see it in OWA or vice versa.

Certainly not vice versa, since OWA does nothing to the mailbox. Everything
in the mailbox remains in the mailbox. Since you're using a POP/SMTP
account Outlook 2000, you probably have it configured to delete messages
from the server when downloading them. On the Advanced tab of the account
properties, enable the option to leave sopies on the server and that won't
happen. Sent mail, however, will still be local to OL 2000 because POP/SMTP
can't handle anything but Inbox.

Sending
messages in OWA can still be seen in Outlook 2000 (I guess because
it's using SMTP...I'm not sure). I want both of these interfaces to
reflect incoming/outgoing activity. How do I set this up?

Use Corporate/Workgroup mode and access the Exchange mailbox with an
Exchange account.
--
Brian Tillman [MVP-Outlook]

Brian,
Thanks for clearing this up. I will create Exchange accounts for all my
users and configure them as "corporate" users. I will keep you posted on the
progress and completion of this project.

Thanks again!

Ray

"Brian Tillman" wrote:

IRC5150 wrote:

I am using an Exchange account for all my users. Currently, they are
using Outlook 2000 (configured as Internet mail)

Then you're not using an Exchange account, you're using a POP account.
Change the configuration of Outlook 2000 to Corporate/Workgroup mode and
create real Exchange accounts so that Outlook talks directly to the Exchange
mailbox using MAPI prototcols.

for interoffice mail
and OWA when they are out of the office. I want to upgrade them to
Outlook 2003, but I don't know what protocol to use to set them up.

Use and Exchange account.

The way it is now, if they receive a message and use Outlook 2000 to
open it up, then they won't see it in OWA or vice versa.

Certainly not vice versa, since OWA does nothing to the mailbox. Everything
in the mailbox remains in the mailbox. Since you're using a POP/SMTP
account Outlook 2000, you probably have it configured to delete messages
from the server when downloading them. On the Advanced tab of the account
properties, enable the option to leave sopies on the server and that won't
happen. Sent mail, however, will still be local to OL 2000 because POP/SMTP
can't handle anything but Inbox.

Sending
messages in OWA can still be seen in Outlook 2000 (I guess because
it's using SMTP...I'm not sure). I want both of these interfaces to
reflect incoming/outgoing activity. How do I set this up?

Use Corporate/Workgroup mode and access the Exchange mailbox with an
Exchange account.
--
Brian Tillman [MVP-Outlook]

This is done! I moved everyone to an Exchange account and I have them using
OWA exclusively. Thanks to everyone for your help!

IRC

"IRC5150" wrote:

Brian,
Thanks for clearing this up. I will create Exchange accounts for all my
users and configure them as "corporate" users. I will keep you posted on the
progress and completion of this project.

Thanks again!

Ray

"Brian Tillman" wrote:

IRC5150 wrote:

I am using an Exchange account for all my users. Currently, they are
using Outlook 2000 (configured as Internet mail)

Then you're not using an Exchange account, you're using a POP account.
Change the configuration of Outlook 2000 to Corporate/Workgroup mode and
create real Exchange accounts so that Outlook talks directly to the Exchange
mailbox using MAPI prototcols.

for interoffice mail
and OWA when they are out of the office. I want to upgrade them to
Outlook 2003, but I don't know what protocol to use to set them up.

Use and Exchange account.

The way it is now, if they receive a message and use Outlook 2000 to
open it up, then they won't see it in OWA or vice versa.

Certainly not vice versa, since OWA does nothing to the mailbox. Everything
in the mailbox remains in the mailbox. Since you're using a POP/SMTP
account Outlook 2000, you probably have it configured to delete messages
from the server when downloading them. On the Advanced tab of the account
properties, enable the option to leave sopies on the server and that won't
happen. Sent mail, however, will still be local to OL 2000 because POP/SMTP
can't handle anything but Inbox.

Sending
messages in OWA can still be seen in Outlook 2000 (I guess because
it's using SMTP...I'm not sure). I want both of these interfaces to
reflect incoming/outgoing activity. How do I set this up?

Use Corporate/Workgroup mode and access the Exchange mailbox with an
Exchange account.
--
Brian Tillman [MVP-Outlook]