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#1
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After Windows XP SP2 install, how to open Word 2003 files?
After installing Windows XP Service Pack ( SP2 ), how do I oipen old Word
2003 files (documents)? Before installing Windows XP Service Pack ( SP2 ), my environment was composed of Windows XP and Office 2003 ( Excel 2003 and Word 2003 ). I had many "files" of Excel worksheets ( .xls ) and Word documents ( .doc ). I installed Windows XP SP2 and did NOT change Excel 2003 or Word 2003. After installing Windows XP SP2, I can create, close, and open newly created Word 2003 documents. I am now unable to open the "old" ( pre SP2 install ) Word 2003 documents. When I try to open the "old" ( pre SP2 install ) Word 2003 documents, I only see unreadable "stuff" ( not the origonal English text of the document ). I noted the following for the pre SP2 install and the post SP2 install files for Word 2003 "files" ( documents ): If I right click on the Word 2003 file name and then click on Properties, I see the following: 1) Pre SP2 install ( "old" ) files show only two Tabs ("GENERAL" and "SUMMARY"). 2) Post SP2 install ( "new" ) files show three Tabs ("GENERAL", "CUSTOM", and "SUMMARY" ). What is the significance of this difference????? Questions: 1) Do I go back to my pre SP2 environment? 2) Do I abandon my "old" Word documents? 3)Do I move my "old" files to another system that does not have SP2 installed and see what happens? Thank you. |
#2
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The usual cause for this kind of problem is a conflict with the Office
Plug-in in Norton AntiVirus; disabling the plug-in usually solves the problem. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Mike D" wrote in message ... After installing Windows XP Service Pack ( SP2 ), how do I oipen old Word 2003 files (documents)? Before installing Windows XP Service Pack ( SP2 ), my environment was composed of Windows XP and Office 2003 ( Excel 2003 and Word 2003 ). I had many "files" of Excel worksheets ( .xls ) and Word documents ( .doc ). I installed Windows XP SP2 and did NOT change Excel 2003 or Word 2003. After installing Windows XP SP2, I can create, close, and open newly created Word 2003 documents. I am now unable to open the "old" ( pre SP2 install ) Word 2003 documents. When I try to open the "old" ( pre SP2 install ) Word 2003 documents, I only see unreadable "stuff" ( not the origonal English text of the document ). I noted the following for the pre SP2 install and the post SP2 install files for Word 2003 "files" ( documents ): If I right click on the Word 2003 file name and then click on Properties, I see the following: 1) Pre SP2 install ( "old" ) files show only two Tabs ("GENERAL" and "SUMMARY"). 2) Post SP2 install ( "new" ) files show three Tabs ("GENERAL", "CUSTOM", and "SUMMARY" ). What is the significance of this difference????? Questions: 1) Do I go back to my pre SP2 environment? 2) Do I abandon my "old" Word documents? 3)Do I move my "old" files to another system that does not have SP2 installed and see what happens? Thank you. |
#3
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I do not have Norton installed. I do use McAfee AntiVirus.
"Suzanne S. Barnhill" wrote: The usual cause for this kind of problem is a conflict with the Office Plug-in in Norton AntiVirus; disabling the plug-in usually solves the problem. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Mike D" wrote in message ... After installing Windows XP Service Pack ( SP2 ), how do I oipen old Word 2003 files (documents)? Before installing Windows XP Service Pack ( SP2 ), my environment was composed of Windows XP and Office 2003 ( Excel 2003 and Word 2003 ). I had many "files" of Excel worksheets ( .xls ) and Word documents ( .doc ). I installed Windows XP SP2 and did NOT change Excel 2003 or Word 2003. After installing Windows XP SP2, I can create, close, and open newly created Word 2003 documents. I am now unable to open the "old" ( pre SP2 install ) Word 2003 documents. When I try to open the "old" ( pre SP2 install ) Word 2003 documents, I only see unreadable "stuff" ( not the origonal English text of the document ). I noted the following for the pre SP2 install and the post SP2 install files for Word 2003 "files" ( documents ): If I right click on the Word 2003 file name and then click on Properties, I see the following: 1) Pre SP2 install ( "old" ) files show only two Tabs ("GENERAL" and "SUMMARY"). 2) Post SP2 install ( "new" ) files show three Tabs ("GENERAL", "CUSTOM", and "SUMMARY" ). What is the significance of this difference????? Questions: 1) Do I go back to my pre SP2 environment? 2) Do I abandon my "old" Word documents? 3)Do I move my "old" files to another system that does not have SP2 installed and see what happens? Thank you. |
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