can't open any word documents

#1 August 10th, 2004, 01:03 AM

Hello,

Does anyone know why I would be having problems opening a
word document? I have windows xp installed on my computer
here at work and just starting today I cannot open any
word documents. It says "not available", followed by a
window that pops up asking me if I want to revert to a
file called normal.doc.

I can create new word documents and save them to any
folder, but then cannot access them onced saved.

HELP!!!

Thanks, Raina

#2 August 10th, 2004, 09:43 AM

Hi, Raina. If you are running Norton Antivirus, then disable the Office
Plugin that comes with it by clicking on Start | Programs | Norton | Options
| Miscellaneous | uncheck the "Enable Office Plugin" box.

" wrote:

Hello,

Does anyone know why I would be having problems opening a
word document? I have windows xp installed on my computer
here at work and just starting today I cannot open any
word documents. It says "not available", followed by a
window that pops up asking me if I want to revert to a
file called normal.doc.

I can create new word documents and save them to any
folder, but then cannot access them onced saved.

HELP!!!

Thanks, Raina

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