Outlook Express 6 Crashes After Sending Email to Multiple Receiptents

Hi, my brother's Outlook Express 6/XP Home crashes after sending email to
multiple receiptents.
I believe the system, including Outlook Express 6, has been patched w/ the
latest patches.
Any idea what can be done to fix this problem and what is causing it?

Thasnks,

Mike

Is he getting an error message?

If he sends to a single recipient does that work OK?

Off hand, I can't think of anything that would cause OE to crash when
sending to multiple recipients. Although his ISP might well reject the
message for excessive recipients. Might that be what you mean by
"Crash"?

If the ISP rejects the message, it will stay in the Outbox and OE will
try to send it again next time. In that case you need to go to the
Outbox folder and delete the problem message in order to send and
receive other messages.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Mike" wrote in message
news:s5ZFg.3313$hP6.1980@trnddc04...
Hi, my brother's Outlook Express 6/XP Home crashes after sending email
to multiple receiptents.
I believe the system, including Outlook Express 6, has been patched w/
the latest patches.
Any idea what can be done to fix this problem and what is causing it?

Thasnks,

Mike

"Michael Santovec" wrote in message
...
Is he getting an error message?

If he sends to a single recipient does that work OK?

Off hand, I can't think of anything that would cause OE to crash when
sending to multiple recipients. Although his ISP might well reject the
message for excessive recipients. Might that be what you mean by "Crash"?

If the ISP rejects the message, it will stay in the Outbox and OE will try
to send it again next time. In that case you need to go to the Outbox
folder and delete the problem message in order to send and receive other
messages.

He probably is getting an error message, he's out of town right now.
I'll check when he returns. I believe it will send the message. Will
check.
Sending to single receptent doesn't generate error message.
It sends singler reciptent message ok.

Mike