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#1
April 6th, 2005, 04:01 PM
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PeoplePC & Outlook
Has anyone experienced a problem setting up an e-mail account using PeoplePC
as their ISP provider? I have a connection to the server, it finds the outgoing and incoming but cannot log onto the server or send a test message. PeoplePC - no help. Thanks! 
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#2
April 6th, 2005, 08:54 PM
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do they support pop and SMTP at your subscription level?
"Nancy Q" Nancy wrote in message ... Has anyone experienced a problem setting up an e-mail account using PeoplePC as their ISP provider? I have a connection to the server, it finds the outgoing and incoming but cannot log onto the server or send a test message. PeoplePC - no help. Thanks!
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#3
April 6th, 2005, 09:07 PM
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Yes. I have been able to use this ISP with Outlook Express and they gave me
the POP3 address and SMTP address which I put in. "Diane Poremsky [MVP]" wrote: do they support pop and SMTP at your subscription level? "Nancy Q" Nancy wrote in message ... Has anyone experienced a problem setting up an e-mail account using PeoplePC as their ISP provider? I have a connection to the server, it finds the outgoing and incoming but cannot log onto the server or send a test message. PeoplePC - no help. Thanks!
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#4
April 6th, 2005, 09:40 PM
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which version of outlook? double check the authentication settings then turn
on logging. "Nancy" wrote in message ... Yes. I have been able to use this ISP with Outlook Express and they gave me the POP3 address and SMTP address which I put in. "Diane Poremsky [MVP]" wrote: do they support pop and SMTP at your subscription level? "Nancy Q" Nancy wrote in message ... Has anyone experienced a problem setting up an e-mail account using PeoplePC as their ISP provider? I have a connection to the server, it finds the outgoing and incoming but cannot log onto the server or send a test message. PeoplePC - no help. Thanks!
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#5
April 6th, 2005, 09:49 PM
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It is Outlook with Office XP. Where do I check the settings and turn on
logging? "Diane Poremsky [MVP]" wrote: which version of outlook? double check the authentication settings then turn on logging. "Nancy" wrote in message ... Yes. I have been able to use this ISP with Outlook Express and they gave me the POP3 address and SMTP address which I put in. "Diane Poremsky [MVP]" wrote: do they support pop and SMTP at your subscription level? "Nancy Q" Nancy wrote in message ... Has anyone experienced a problem setting up an e-mail account using PeoplePC as their ISP provider? I have a connection to the server, it finds the outgoing and incoming but cannot log onto the server or send a test message. PeoplePC - no help. Thanks!
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#6
April 6th, 2005, 09:53 PM
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Nancy wrote:
Yes. I have been able to use this ISP with Outlook Express and they gave me the POP3 address and SMTP address which I put in. Have you included in the account the username and password they also gave you? -- Brian Tillman
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#7
April 6th, 2005, 09:55 PM
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I noticed in another posting that someone had a similar problem and found it
was the Norton Anti-virus which I have - I'm going to take off the e-mail scan and see if that helps. "nancy" wrote: It is Outlook with Office XP. Where do I check the settings and turn on logging? "Diane Poremsky [MVP]" wrote: which version of outlook? double check the authentication settings then turn on logging. "Nancy" wrote in message ... Yes. I have been able to use this ISP with Outlook Express and they gave me the POP3 address and SMTP address which I put in. "Diane Poremsky [MVP]" wrote: do they support pop and SMTP at your subscription level? "Nancy Q" Nancy wrote in message ... Has anyone experienced a problem setting up an e-mail account using PeoplePC as their ISP provider? I have a connection to the server, it finds the outgoing and incoming but cannot log onto the server or send a test message. PeoplePC - no help. Thanks!
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