Snapshot viewer

I experienced this as well. It would seem that even after the Snapshot viewer
(standalone) is installed, the .snp files are not associated with the viewer.
When you double click on the .snp file Office is reverting to it's installed
instruction (presumably install on first use).

I suppose if you wanted to take the time to associate the snp file with the
viewer you could. For me it was just easier to install the viewer in Office,
since all of our users have Access installed (just not the viewer option).

Hope this helps.

"John" wrote:

After installing snapshot viewer 9.0, when we try to open
an SNP file we gat a setting up warning and then it's
asking for the Office CD is there a workaround as we don't
keep software on the premises being a Medical centre..

Here's what I found, I called and paid for tech support with microsoft......
If you already have microsoft office installed and you come along and
install the standalone version of snapshot viewer you will get the windows
installer and office will want you to insert the microsoft office cd when you
try to open a snapshot file. The reason this happens is that microsoft
office doesn't know you have snapshot installed and will prompt you to
install the office cd. Microsofts solution??? Either reinstall microsoft
office to include the snapshot option or do a network install of office to a
shared network folder. Then when windows installer prompts you to insert the
cd you can just browse to the network folder and get the files you need for
snapshot.

The thing that triggers this is that there are certain files that are
modifed or not when installing the snapshot viewer. And because of this(the
files that are not modified) microsoft office doesn't know snapshot is
installed. So the tech support guy manually modified some files and sent
them to me in a zip file and had me copy them to the snapshot loadpoint
thinking that he could trick windows into seeing the snapshot viewer
program....didn't work on any computers I tried this with. Oh well.....

Nice huh????

"DebS" wrote:

I experienced this as well. It would seem that even after the Snapshot viewer
(standalone) is installed, the .snp files are not associated with the viewer.
When you double click on the .snp file Office is reverting to it's installed
instruction (presumably install on first use).

I suppose if you wanted to take the time to associate the snp file with the
viewer you could. For me it was just easier to install the viewer in Office,
since all of our users have Access installed (just not the viewer option).

Hope this helps.

"John" wrote:

After installing snapshot viewer 9.0, when we try to open
an SNP file we gat a setting up warning and then it's
asking for the Office CD is there a workaround as we don't
keep software on the premises being a Medical centre..