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error 1402 on office xp install



 
 
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  #1  
Old May 21st, 2004, 07:02 PM
bob
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Default error 1402 on office xp install

I am trying to install Office xp standard upgrade on to a
windows 2000 machine with a previous installation of
office 97. during the install I get an error: Error 1402.
Could not open key
Hkey_localMachine\software\microsoft\windows\curre ntversion
\setup\optionalcomponents\MAPI. Verify that you have
sufficient access to that key, or contact your support
personnel. installation cannot proceed.

Then setup does a rollback and exits.
Help.
Bob

  #2  
Old June 2nd, 2004, 12:43 AM
masroor
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Posts: n/a
Default error 1402 on office xp install

Hello Bob,
You need to be logged in as Administartor into Windows
2000 to be able to install it.What you can do is: Go into the registry and
give full control to your HKEY_Local Machine and then try installing
OFF2000. Please let me know the Update of this Issue.
"bob" wrote in message
...
I am trying to install Office xp standard upgrade on to a
windows 2000 machine with a previous installation of
office 97. during the install I get an error: Error 1402.
Could not open key
Hkey_localMachine\software\microsoft\windows\curre ntversion
\setup\optionalcomponents\MAPI. Verify that you have
sufficient access to that key, or contact your support
personnel. installation cannot proceed.

Then setup does a rollback and exits.
Help.
Bob



 




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