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error 1402 on office xp install
I am trying to install Office xp standard upgrade on to a
windows 2000 machine with a previous installation of office 97. during the install I get an error: Error 1402. Could not open key Hkey_localMachine\software\microsoft\windows\curre ntversion \setup\optionalcomponents\MAPI. Verify that you have sufficient access to that key, or contact your support personnel. installation cannot proceed. Then setup does a rollback and exits. Help. Bob |
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error 1402 on office xp install
Hello Bob,
You need to be logged in as Administartor into Windows 2000 to be able to install it.What you can do is: Go into the registry and give full control to your HKEY_Local Machine and then try installing OFF2000. Please let me know the Update of this Issue. "bob" wrote in message ... I am trying to install Office xp standard upgrade on to a windows 2000 machine with a previous installation of office 97. during the install I get an error: Error 1402. Could not open key Hkey_localMachine\software\microsoft\windows\curre ntversion \setup\optionalcomponents\MAPI. Verify that you have sufficient access to that key, or contact your support personnel. installation cannot proceed. Then setup does a rollback and exits. Help. Bob |
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