Forced to reactivate for no good reason

Yesterday, when I went into Word, a wizard window popped
up which said I had to reactivate Office, because a
significant change in my computer had been detected. I
needed to insert the Office CD into my laptop computer,
but the CD was at home. I was unable to do any work in
Office until I returned home in the evening. I basically
lost for a day the use of a product which I had paid for.

No significant change had occurred recently on my PC. The
entire motherboard had been replaced previously, but that
was months ago. If this situation were to occur, you
would think the new motherboard would have triggered it.
Why would such a thing occur after no changes to the
computer? And why does Microsoft do such annoying things,
even to the people who conscientiously buy their products?

Robert Weisser
(each component in the address is reversed)

You should have been able to continue to use Office for 50 more boots until
activation was fully required. Is this not the case?

Thanks,
Eric


"Robert Weisser" wrote in message
...
Yesterday, when I went into Word, a wizard window popped
up which said I had to reactivate Office, because a
significant change in my computer had been detected. I
needed to insert the Office CD into my laptop computer,
but the CD was at home. I was unable to do any work in
Office until I returned home in the evening. I basically
lost for a day the use of a product which I had paid for.

No significant change had occurred recently on my PC. The
entire motherboard had been replaced previously, but that
was months ago. If this situation were to occur, you
would think the new motherboard would have triggered it.
Why would such a thing occur after no changes to the
computer? And why does Microsoft do such annoying things,
even to the people who conscientiously buy their products?

Robert Weisser
(each component in the address is reversed)

That makes sense.
Thanks,
Robert

"Eric Lawrence [MSFT]" wrote in message
...
You should have been able to continue to use Office for 50 more boots
until
activation was fully required. Is this not the case?

Thanks,
Eric


"Robert Weisser" wrote in message
...
Yesterday, when I went into Word, a wizard window popped
up which said I had to reactivate Office, because a
significant change in my computer had been detected. I
needed to insert the Office CD into my laptop computer,
but the CD was at home. I was unable to do any work in
Office until I returned home in the evening. I basically
lost for a day the use of a product which I had paid for.

No significant change had occurred recently on my PC. The
entire motherboard had been replaced previously, but that
was months ago. If this situation were to occur, you
would think the new motherboard would have triggered it.
Why would such a thing occur after no changes to the
computer? And why does Microsoft do such annoying things,
even to the people who conscientiously buy their products?

Robert Weisser
(each component in the address is reversed)