template header will not save

I have created a template from an existing document that had headers and
footers. When I save it as a template (.dotx - 2007), it does not give me
any sort of error, but if I close and reopen the template or try to open a
new document from it, the entire header (text and image) is gone. The footer
is still there. I tried pasting it into a blank template in case it was a
problem with that particular document, but no luck. I've read through
several other threads here, but none were the same problem - it is not a
whitespace issue and I am not trying to attach the template. I even read
through a couple of deifferent tutorials on creating letterhead to make sure
I wasn't missing a step, still nothing. Any ideas?

Thanks.