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#1
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connot delete messages with graphics...
Have recently encountered a problem, to which I have not been able to find a solution.
Certain e-mail messages, those with graphics, cannot be deleted. I can delete text messages OK and even some with graphics, but certain graphics refuse to be deleted, whether I use the delete key, the delete option in the dropdown menu or the icon on the tool bar. I use XP and OE 6. Also Internet Explorer 6. When attempting to delete, I get no error messages. In attempting to move a file that would not delete, to the Deleted Items folder I got the following message: Help will be greatly appreciated- thank you. Jo Ann |
#2
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connot delete messages with graphics...
With OE closed, delete the deleted items.dbx file (hidden). OE will make a
new one and that may fix the the problem. steve "Jo Ann" wrote in message ... Have recently encountered a problem, to which I have not been able to find a solution. Certain e-mail messages, those with graphics, cannot be deleted. I can delete text messages OK and even some with graphics, but certain graphics refuse to be deleted, whether I use the delete key, the delete option in the dropdown menu or the icon on the tool bar. I use XP and OE 6. Also Internet Explorer 6. When attempting to delete, I get no error messages. In attempting to move a file that would not delete, to the Deleted Items folder I got the following message: Help will be greatly appreciated- thank you. Jo Ann |
#3
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connot delete messages with graphics...
"Jo Ann" wrote in message
... Have recently encountered a problem, to which I have not been able to find a solution. Certain e-mail messages, those with graphics, cannot be deleted. I can delete text messages OK and even some with graphics, but certain graphics refuse to be deleted, whether I use the delete key, the delete option in the dropdown menu or the icon on the tool bar. I use XP and OE 6. Also Internet Explorer 6. When attempting to delete, I get no error messages. In attempting to move a file that would not delete, to the Deleted Items folder I got the following message: Help will be greatly appreciated- thank you. Jo Ann Try holding down the Shift key while deleting them. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't send mail. |
#4
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connot delete messages with graphics...
What size is your Deleted Items folder?
Empty the folder and compact. -- Ronald Sommer "Jo Ann" wrote in message ... Have recently encountered a problem, to which I have not been able to find a solution. Certain e-mail messages, those with graphics, cannot be deleted. I can delete text messages OK and even some with graphics, but certain graphics refuse to be deleted, whether I use the delete key, the delete option in the dropdown menu or the icon on the tool bar. I use XP and OE 6. Also Internet Explorer 6. When attempting to delete, I get no error messages. In attempting to move a file that would not delete, to the Deleted Items folder I got the following message: Help will be greatly appreciated- thank you. Jo Ann |
#5
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connot delete messages with graphics...
If you turn off the Preview Pane (View, Layout) in Outlook Express you
can select and delete a message without OE trying to open it. For OE5+ you can add a button to the Tool Bar to toggle the Preview Pane off and on. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Jo Ann" wrote in message ... Have recently encountered a problem, to which I have not been able to find a solution. Certain e-mail messages, those with graphics, cannot be deleted. I can delete text messages OK and even some with graphics, but certain graphics refuse to be deleted, whether I use the delete key, the delete option in the dropdown menu or the icon on the tool bar. I use XP and OE 6. Also Internet Explorer 6. When attempting to delete, I get no error messages. In attempting to move a file that would not delete, to the Deleted Items folder I got the following message: Help will be greatly appreciated- thank you. Jo Ann |
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