Problem with Office repeatedly trying to install

I installed MS Office 2007 recently with no problems, and it has been
running OK, until recently. For the last few weeks, when opening an office
application (or sending an email in outlook) a Windows Installer box pops
up.

This box just appears, titled "Windows Installer" and saying "preparing to
install". The box then changes to the title "Microsoft Office Enterprise
2007" and says "please wait while Windows configures Microsoft Office
Enterprise 2007". It then says "gathering required information". Then it
reverts back to the start ("preparing to install") and repeats this whole
process 3 times, before the box disappears and I can get on with whatever I
was doing.

Any ideas why this might be happening, and how do get rid of it? I could do
a reinstall, but I don't want the hassle of backing up all my Outlook
settings.

Use the below Utility. Have your Install CD on hand

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Extracampine" wrote in message ...
I installed MS Office 2007 recently with no problems, and it has been
running OK, until recently. For the last few weeks, when opening an office
application (or sending an email in outlook) a Windows Installer box pops
up.

This box just appears, titled "Windows Installer" and saying "preparing to
install". The box then changes to the title "Microsoft Office Enterprise
2007" and says "please wait while Windows configures Microsoft Office
Enterprise 2007". It then says "gathering required information". Then it
reverts back to the start ("preparing to install") and repeats this whole
process 3 times, before the box disappears and I can get on with whatever I
was doing.

Any ideas why this might be happening, and how do get rid of it? I could do
a reinstall, but I don't want the hassle of backing up all my Outlook
settings.

I have the same issue, and so are a lot of people (and will have a lot of
people)!!
I already tried everything, of course the installer clean up utility, even
going back to office 2003 pro but the problem persists. I think it has
something to do with user rights (i Ã*m an administrator and don't use the
UAC) in vista, things have to be changed in the register... Anyway, it's a
huge bug!! And very annoying.
Do you also get the error "stdole32.tlb" when opening excel?
Can you please let me know (anyone) if there is a solution to this issue?

Thanks in advance

"Peter Foldes" wrote:


Use the below Utility. Have your Install CD on hand

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Extracampine" wrote in message ...
I installed MS Office 2007 recently with no problems, and it has been
running OK, until recently. For the last few weeks, when opening an office
application (or sending an email in outlook) a Windows Installer box pops
up.

This box just appears, titled "Windows Installer" and saying "preparing to
install". The box then changes to the title "Microsoft Office Enterprise
2007" and says "please wait while Windows configures Microsoft Office
Enterprise 2007". It then says "gathering required information". Then it
reverts back to the start ("preparing to install") and repeats this whole
process 3 times, before the box disappears and I can get on with whatever I
was doing.

Any ideas why this might be happening, and how do get rid of it? I could do
a reinstall, but I don't want the hassle of backing up all my Outlook
settings.

@peter

http://support.microsoft.com/kb/290301

It is said as a note this may not be used for office 2007

Thijs

"laurens34" wrote:

I have the same issue, and so are a lot of people (and will have a lot of
people)!!
I already tried everything, of course the installer clean up utility, even
going back to office 2003 pro but the problem persists. I think it has
something to do with user rights (i Ã*m an administrator and don't use the
UAC) in vista, things have to be changed in the register... Anyway, it's a
huge bug!! And very annoying.
Do you also get the error "stdole32.tlb" when opening excel?
Can you please let me know (anyone) if there is a solution to this issue?

Thanks in advance

"Peter Foldes" wrote:


Use the below Utility. Have your Install CD on hand

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Extracampine" wrote in message ...
I installed MS Office 2007 recently with no problems, and it has been
running OK, until recently. For the last few weeks, when opening an office
application (or sending an email in outlook) a Windows Installer box pops
up.

This box just appears, titled "Windows Installer" and saying "preparing to
install". The box then changes to the title "Microsoft Office Enterprise
2007" and says "please wait while Windows configures Microsoft Office
Enterprise 2007". It then says "gathering required information". Then it
reverts back to the start ("preparing to install") and repeats this whole
process 3 times, before the box disappears and I can get on with whatever I
was doing.

Any ideas why this might be happening, and how do get rid of it? I could do
a reinstall, but I don't want the hassle of backing up all my Outlook
settings.

Is there nobody with a REAL solution?

"Thijs" wrote:

@peter

http://support.microsoft.com/kb/290301

It is said as a note this may not be used for office 2007

Thijs

"laurens34" wrote:

I have the same issue, and so are a lot of people (and will have a lot of
people)!!
I already tried everything, of course the installer clean up utility, even
going back to office 2003 pro but the problem persists. I think it has
something to do with user rights (i Ã*m an administrator and don't use the
UAC) in vista, things have to be changed in the register... Anyway, it's a
huge bug!! And very annoying.
Do you also get the error "stdole32.tlb" when opening excel?
Can you please let me know (anyone) if there is a solution to this issue?

Thanks in advance

"Peter Foldes" wrote:


Use the below Utility. Have your Install CD on hand

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Extracampine" wrote in message ...
I installed MS Office 2007 recently with no problems, and it has been
running OK, until recently. For the last few weeks, when opening an office
application (or sending an email in outlook) a Windows Installer box pops
up.

This box just appears, titled "Windows Installer" and saying "preparing to
install". The box then changes to the title "Microsoft Office Enterprise
2007" and says "please wait while Windows configures Microsoft Office
Enterprise 2007". It then says "gathering required information". Then it
reverts back to the start ("preparing to install") and repeats this whole
process 3 times, before the box disappears and I can get on with whatever I
was doing.

Any ideas why this might be happening, and how do get rid of it? I could do
a reinstall, but I don't want the hassle of backing up all my Outlook
settings.

It sounds as though you are experiencing the same problem. Would you care to
explain why you don't think Peter's response was a REAL solution?

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



"laurens34" wrote in message
news
Is there nobody with a REAL solution?

"Thijs" wrote:

@peter

http://support.microsoft.com/kb/290301

It is said as a note this may not be used for office 2007

Thijs

"laurens34" wrote:

I have the same issue, and so are a lot of people (and will have a lot
of
people)!!
I already tried everything, of course the installer clean up utility,
even
going back to office 2003 pro but the problem persists. I think it has
something to do with user rights (i Ã*m an administrator and don't use
the
UAC) in vista, things have to be changed in the register... Anyway,
it's a
huge bug!! And very annoying.
Do you also get the error "stdole32.tlb" when opening excel?
Can you please let me know (anyone) if there is a solution to this
issue?

Thanks in advance

"Peter Foldes" wrote:


Use the below Utility. Have your Install CD on hand

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be
acknowledged.

"Extracampine" wrote in message
...
I installed MS Office 2007 recently with no problems, and it has
been
running OK, until recently. For the last few weeks, when opening an
office
application (or sending an email in outlook) a Windows Installer
box pops
up.

This box just appears, titled "Windows Installer" and saying
"preparing to
install". The box then changes to the title "Microsoft Office
Enterprise
2007" and says "please wait while Windows configures Microsoft
Office
Enterprise 2007". It then says "gathering required information".
Then it
reverts back to the start ("preparing to install") and repeats this
whole
process 3 times, before the box disappears and I can get on with
whatever I
was doing.

Any ideas why this might be happening, and how do get rid of it? I
could do
a reinstall, but I don't want the hassle of backing up all my
Outlook
settings.

I'm having the EXACT same problem that laurens34 describes below. I am
running Vista Home Premium and just installed Office 2007 Small Business. My
Outlook has 'magically' stopped launching the Windows installer but every
other office program IS still launching it. Also, I noticed in Control
Panel, Set Default Programs that the ONLY Office application that is showing
is Outlook. Word, Excel, Publisher, PowerPoint, etc. are not even listed as
being installed!! This is driving me bonkers and it's obviously a WIDESPREAD
issue as evidenced by a Google search although there don't seem to be any
sure-fire fixes for the problem. I've LOVED Vista up to this point but this
is ridiculous!!!

"laurens34" wrote:

I have the same issue, and so are a lot of people (and will have a lot of
people)!!
I already tried everything, of course the installer clean up utility, even
going back to office 2003 pro but the problem persists. I think it has
something to do with user rights (i Ã*m an administrator and don't use the
UAC) in vista, things have to be changed in the register... Anyway, it's a
huge bug!! And very annoying.
Do you also get the error "stdole32.tlb" when opening excel?
Can you please let me know (anyone) if there is a solution to this issue?

Thanks in advance

I can assure you this is not just a Vista prob. I have this same issue with
Windows XP Home edition. Its a multi user system and everything works fine
on the addmin log in, but has the intaller issues described in these postings
on the other log ins. So maybe it is permisions, I don't know.
--
JWE


"SouthernDancer23" wrote:

I'm having the EXACT same problem that laurens34 describes below. I am
running Vista Home Premium and just installed Office 2007 Small Business. My
Outlook has 'magically' stopped launching the Windows installer but every
other office program IS still launching it. Also, I noticed in Control
Panel, Set Default Programs that the ONLY Office application that is showing
is Outlook. Word, Excel, Publisher, PowerPoint, etc. are not even listed as
being installed!! This is driving me bonkers and it's obviously a WIDESPREAD
issue as evidenced by a Google search although there don't seem to be any
sure-fire fixes for the problem. I've LOVED Vista up to this point but this
is ridiculous!!!

"laurens34" wrote:

I have the same issue, and so are a lot of people (and will have a lot of
people)!!
I already tried everything, of course the installer clean up utility, even
going back to office 2003 pro but the problem persists. I think it has
something to do with user rights (i Ã*m an administrator and don't use the
UAC) in vista, things have to be changed in the register... Anyway, it's a
huge bug!! And very annoying.
Do you also get the error "stdole32.tlb" when opening excel?
Can you please let me know (anyone) if there is a solution to this issue?

Thanks in advance

I have this same Windows Installer Issue, but it is with Office Enterprise
2007 and XP. The new Vista machine I got doe not have the problem. I am
trying the utility, to see what happens.

I am not sure why Microsoft is so poor at any intial releases, but it is
annoying. I would start my machine and Office 2007 would have to do the
installer for 5 minutes, then when I opened Outlook the computer would
indicate I should wait while it configured that program.

Vista, on the other machine, has been great, no issues. So I am not sure
that what everyone is experiencing is a Vista issue, I think it is an Office
2007 issue.


"Peter Foldes" wrote:



Use the below Utility. Have your Install CD on hand

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Extracampine" wrote in message ...
I installed MS Office 2007 recently with no problems, and it has been
running OK, until recently. For the last few weeks, when opening an office
application (or sending an email in outlook) a Windows Installer box pops
up.

This box just appears, titled "Windows Installer" and saying "preparing to
install". The box then changes to the title "Microsoft Office Enterprise
2007" and says "please wait while Windows configures Microsoft Office
Enterprise 2007". It then says "gathering required information". Then it
reverts back to the start ("preparing to install") and repeats this whole
process 3 times, before the box disappears and I can get on with whatever I
was doing.

Any ideas why this might be happening, and how do get rid of it? I could do
a reinstall, but I don't want the hassle of backing up all my Outlook
settings.

I too am experiencing MAJOR problems with Office 2007 on Vista (Home
Premium). I 'upgraded' from Office 2000 (which was working FINE) to Office
2007 Small Business and now every time I open ANY Office program, I get those
ANNOYING installer/configuring windows!!! I've tried uninstalling both
versions of office, running that installer 'clean-up' utility, running the
installation as administrator....in short, EVERYTHING except reformatting my
entire hard-drive and starting over!!! This is simply unacceptable and is
one of the reasons that Microsoft has such a bad name among tech people.
Their software, especially new, non-beta, retail versions should work and
work properly. This is driving me completely out of mind and is wasting vast
amounts of my time constantly waiting for the installer to run! Also, Excel
throws up that additional "stdole32.tlb" error window every time it's opened.
I've even tried re-registering Word, Excel, etc. and this doesn't help
either.

Something else I've noticed is that under the Control Panel, Default
Programs, the ONLY Office application that's showing as available is Outlook.
Word, Excel, PowerPoint, etc. aren't even on the list of installed programs.
I would guess this is also related to the installer problem as it makes
obvious that Vista simply isn't recognizing the new programs.

If any Microsoft folks are reading the boards, a FIX/Solution for this
installer problem (other than reformatting hard-drives or re-installing
Visat) would be GREATLY appreciated by a LOT of your customers as a Google
search of the problem returns THOUSANDS of hits.

If anyone else out there has any more suggestions, I'm willing to give them
a shot.