Valid Qualifying Product

I'm trying to upgrade to Office XP but I keep getting the error message that
I don't have a qualifying product. The disck is an upgrade and I don't have
my old Office disk. Is there anything I can do? Thank you for your help.

Wallace Bice wrote:
I'm trying to upgrade to Office XP but I keep getting the error
message that I don't have a qualifying product. The disck is an
upgrade and I don't have my old Office disk. Is there anything I can
do? Thank you for your help.


Yes, you can purchase Office 2003 (asssuming you're running a supported OS -
Windows 2000, Windows XP or Windows 2003). The EULA is very clear - unless
you have the *original* qualifying product (i.e. the one you originally used
to qualify for the upgrade) then your upgrade licence is null and void. You
see, the stipulation of the upgrade licence is that, once you use a product
to qualify for the upgrade, that licence is then 'assimilated' into the
upgrade (two halves of a whole if you like) and the two are then
inseparable. If you no longer own, or have possession of, the original
product you used to qualify, then the upgrade licence is rendered null and
void.

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