If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Can Send, But Can't Receive Email in Office 2000/2003
When I check Send/Receive mail in either Office 2000 or 2003, I receive the
following errors: 1 message(s) couldn't be retrieved from the server. This usually happens when the connection to the server is lost due to server or network problems. If the problem persists, contact your administrator. The TCP/IP connection was unexpectedly terminated by the server. Server Response: '+OK 25196 octets'. (Account: 'myemail', POP3 Server: 'pop.earthlink.net', Error Number 0x800ccc0f). I believe the problem began after I installed XP SP2 (which I have since uninstalled). Yes, I have a firewall (ZAP) and AV (NAV), but I have disabled both while testing, and I still produce the same errors above. I have logged into my Earthlink account via web-based mail, and deleted all mail. I am able to send an email, but when it arrives as received mail, the above error message appear again. The sent email does, however, go to my Earthlink web-based account. So it would appear to me that I am able to transmit email, but cannot receive it within Office 2000 or 2003. Any ideas what could be producing the above errors? I have reset my IP address via IPCONFIG (I'm on a broadband connection), but that hasn't helped either. I have also followed Earthlink's instructions for setting up an email account within Office 2000 or 2003. I have also reproduced the same errors by creating a new Earthlink email account. I would appreciate any suggestions or someone pointing me to the appropriate log files that I could review to isolate this problem. Thanks, Chuck |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Office 2003 / Office XP Shortcut Bar | Marc Bressman | Setup, Installing & Configuration | 6 | June 26th, 2004 08:42 AM |
Continual Error 1321 Trying to Install Office 2003 | Chad Harris | General Discussions | 9 | June 11th, 2004 08:19 AM |
Error #1321 MOS 2003 Setup | Chad Harris | Setup, Installing & Configuration | 1 | June 7th, 2004 12:22 AM |
MSI installer runs when I run Office 2003 app | Ralph Sharett | Setup, Installing & Configuration | 1 | May 27th, 2004 07:58 AM |
Office 2003 and Office 2000/97 coexist on same PC? | John | General Discussions | 3 | May 6th, 2004 12:36 PM |