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Office H&S 2007 Won't Install



 
 
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  #1  
Old June 3rd, 2009, 11:55 PM posted to microsoft.public.office.setup
FiOS Dave
external usenet poster
 
Posts: 8
Default Office H&S 2007 Won't Install

When I try to install Office Home and Student 2007 on my Vista Home Premium
system, I keep getting an installation error. Error message is vague with no
explanation.

The exact wording is "Microsoft Home and Student 2007 encountered an error
during setup."

I've completely uninstalled all previous versions of Word, Excel,
PowerPoint, etc.
I've purged the registry of all references to Word.
The disk installs fine on my daughter's computer.
Any help would be appreciated.

Thanks,
Dave

  #2  
Old June 4th, 2009, 08:16 AM posted to microsoft.public.office.setup
Gordon[_13_]
external usenet poster
 
Posts: 3,406
Default Office H&S 2007 Won't Install


"FiOS Dave" wrote in message
...
When I try to install Office Home and Student 2007 on my Vista Home
Premium
system, I keep getting an installation error. Error message is vague with
no explanation.

The exact wording is "Microsoft Home and Student 2007 encountered an error
during setup."

I've completely uninstalled all previous versions of Word, Excel,
PowerPoint, etc.
I've purged the registry of all references to Word.
The disk installs fine on my daughter's computer.
Any help would be appreciated.

Thanks,
Dave


It's not an OEM version, is it?

--
Asking a question?
Please tell us the version of the application you are asking about,
your OS, Service Pack level
and the FULL contents of any error message(s)

  #3  
Old June 4th, 2009, 10:02 PM posted to microsoft.public.office.setup
FiOS Dave
external usenet poster
 
Posts: 8
Default Office H&S 2007 Won't Install


"Gordon" wrote in message
...

"FiOS Dave" wrote in message
...
When I try to install Office Home and Student 2007 on my Vista Home
Premium
system, I keep getting an installation error. Error message is vague with
no explanation.

The exact wording is "Microsoft Home and Student 2007 encountered an
error
during setup."

I've completely uninstalled all previous versions of Word, Excel,
PowerPoint, etc.
I've purged the registry of all references to Word.
The disk installs fine on my daughter's computer.
Any help would be appreciated.

Thanks,
Dave


It's not an OEM version, is it?

--
Asking a question?
Please tell us the version of the application you are asking about,
your OS, Service Pack level
and the FULL contents of any error message(s)


Hi Gordon,

No, it's a standard off-the-shelf product.
I'm using Vista Home Premium, SP2 Build 6002
System has 4GB RAM and plenty of HD space.

Dave

  #4  
Old June 4th, 2009, 10:15 PM posted to microsoft.public.office.setup
DL[_3_]
external usenet poster
 
Posts: 3,440
Default Office H&S 2007 Won't Install

MS provides free installation issues help
http://support.microsoft.com/kb/924619
Towards bottom of the page

"FiOS Dave" wrote in message
...

"Gordon" wrote in message
...

"FiOS Dave" wrote in message
...
When I try to install Office Home and Student 2007 on my Vista Home
Premium
system, I keep getting an installation error. Error message is vague
with no explanation.

The exact wording is "Microsoft Home and Student 2007 encountered an
error
during setup."

I've completely uninstalled all previous versions of Word, Excel,
PowerPoint, etc.
I've purged the registry of all references to Word.
The disk installs fine on my daughter's computer.
Any help would be appreciated.

Thanks,
Dave


It's not an OEM version, is it?

--
Asking a question?
Please tell us the version of the application you are asking about,
your OS, Service Pack level
and the FULL contents of any error message(s)


Hi Gordon,

No, it's a standard off-the-shelf product.
I'm using Vista Home Premium, SP2 Build 6002
System has 4GB RAM and plenty of HD space.

Dave



  #5  
Old June 5th, 2009, 06:17 AM posted to microsoft.public.office.setup
FiOS Dave
external usenet poster
 
Posts: 8
Default Office H&S 2007 Won't Install

That link was useless! It assumes that there is either something wrong
with your hardware or the disk. It does not go any further than that, nor
does it offer any other help.

I was hoping that someone here would offer some help with this
installation issue.

Thanks anyway,

Dave


"DL" wrote in message
...
MS provides free installation issues help
http://support.microsoft.com/kb/924619
Towards bottom of the page

"FiOS Dave" wrote in message
...

"Gordon" wrote in message
...

"FiOS Dave" wrote in message
...
When I try to install Office Home and Student 2007 on my Vista Home
Premium
system, I keep getting an installation error. Error message is vague
with no explanation.

The exact wording is "Microsoft Home and Student 2007 encountered an
error
during setup."

I've completely uninstalled all previous versions of Word, Excel,
PowerPoint, etc.
I've purged the registry of all references to Word.
The disk installs fine on my daughter's computer.
Any help would be appreciated.

Thanks,
Dave


It's not an OEM version, is it?

--
Asking a question?
Please tell us the version of the application you are asking about,
your OS, Service Pack level
and the FULL contents of any error message(s)


Hi Gordon,

No, it's a standard off-the-shelf product.
I'm using Vista Home Premium, SP2 Build 6002
System has 4GB RAM and plenty of HD space.

Dave




  #6  
Old June 5th, 2009, 08:03 AM posted to microsoft.public.office.setup
Gordon[_13_]
external usenet poster
 
Posts: 3,406
Default Office H&S 2007 Won't Install


"FiOS Dave" wrote in message
...

Hi Gordon,

No, it's a standard off-the-shelf product.
I'm using Vista Home Premium, SP2 Build 6002
System has 4GB RAM and plenty of HD space.


Try cleaning the CD........

--
Asking a question?
Please tell us the version of the application you are asking about,
your OS, Service Pack level
and the FULL contents of any error message(s)

  #7  
Old June 5th, 2009, 07:49 PM posted to microsoft.public.office.setup
FiOS Dave
external usenet poster
 
Posts: 8
Default Office H&S 2007 Won't Install

C'mon... you can do better than that!
If you read my posts, you would see that the disk works fine in another
system,
I think this has something to do with the Windows Installer on this
particular system,
but that is only an educated guess...

Dave


"Gordon" wrote in message
...

"FiOS Dave" wrote in message
...

Hi Gordon,

No, it's a standard off-the-shelf product.
I'm using Vista Home Premium, SP2 Build 6002
System has 4GB RAM and plenty of HD space.


Try cleaning the CD........

--
Asking a question?
Please tell us the version of the application you are asking about,
your OS, Service Pack level
and the FULL contents of any error message(s)


 




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