Office Tries to Reinstall

Hello - When I bought my machine, Office 2003 was installed in the Administrator login. Then I created a user login, but now when I run an office app from the user account, like Excel, Office tries to reinstall itself. BTW, Word seems to work fine. Outlook does not work at all. How can I prevent that from happening in the User account, but also allow operation in the Admin account?

Thanks,
--
Tony

The simple solution you should try immediately is to launch excel (or other application) in the administrator account and accept the End User License Agreement (EULA). This should filter through other user accounts and you will not have any problems. I suggest try it now and come back and report if it worked otherwise we need to give you other solution.

hth

"Tony" wrote in message ...
Hello - When I bought my machine, Office 2003 was installed in the Administrator login. Then I created a user login, but now when I run an office app from the user account, like Excel, Office tries to reinstall itself. BTW, Word seems to work fine. Outlook does not work at all. How can I prevent that from happening in the User account, but also allow operation in the Admin account?

Thanks,
--
Tony

Tony

Which OS are you using. Big difference in the way the fix should be done If you are
using Office 2003 in Win 7 or Vista or XP

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Tony" wrote in message
...
Hello - When I bought my machine, Office 2003 was installed in the Administrator
login. Then I created a user login, but now when I run an office app from the user
account, like Excel, Office tries to reinstall itself. BTW, Word seems to work
fine. Outlook does not work at all. How can I prevent that from happening in the
User account, but also allow operation in the Admin account?

Thanks,
--
Tony

Sorry, I should have stated that. I'm using XP SP2.

I just tried accepting the EULA in the Admin account, but going into the
user account gives that same result.

The actual message I get is "Please wait while Windows configures Office
Professional 2003".

One other point, when I double click on a .xls file, I get this popup twice,
then I'm in Excel but without a file open. If I leave it open, and double
click the file again, then it opens.

"Peter Foldes" wrote in message
...
Tony

Which OS are you using. Big difference in the way the fix should be done
If you are using Office 2003 in Win 7 or Vista or XP

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Tony" wrote in message
...
Hello - When I bought my machine, Office 2003 was installed in the
Administrator login. Then I created a user login, but now when I run an
office app from the user account, like Excel, Office tries to reinstall
itself. BTW, Word seems to work fine. Outlook does not work at all. How
can I prevent that from happening in the User account, but also allow
operation in the Admin account?

Thanks,
--
Tony

Tony

This below is what you need for the fix. Sorry I did not read your original post.
Jumped on somebody's answer to you which was wrong of me. Let us know how you made
out
http://support.microsoft.com/kb/290301
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Tony" wrote in message
...
Sorry, I should have stated that. I'm using XP SP2.

I just tried accepting the EULA in the Admin account, but going into the user
account gives that same result.

The actual message I get is "Please wait while Windows configures Office
Professional 2003".

One other point, when I double click on a .xls file, I get this popup twice, then
I'm in Excel but without a file open. If I leave it open, and double click the
file again, then it opens.

"Peter Foldes" wrote in message
...
Tony

Which OS are you using. Big difference in the way the fix should be done If you
are using Office 2003 in Win 7 or Vista or XP

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Tony" wrote in message
...
Hello - When I bought my machine, Office 2003 was installed in the Administrator
login. Then I created a user login, but now when I run an office app from the
user account, like Excel, Office tries to reinstall itself. BTW, Word seems to
work fine. Outlook does not work at all. How can I prevent that from happening
in the User account, but also allow operation in the Admin account?

Thanks,
--
Tony