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#1
June 1st, 2008, 05:20 PM
posted to microsoft.public.office.setup
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O2007 Won't repair, install, uninstall
If I use Add/Remove Programs to Change = Nothing happens. If I use it to
Remove It says "MS Office Enterprise uninstall did not complete successfully." If I put in my original Office Enterprise 2007 DVD I get = "Setup did not complete successfully. We are sorry for the inconvenience" I found the log that MS wants us to send to them and the error near the bottom is: "Error: Type: . UnexpectedError ErrorCode: 1605(0x645). This action is only valid for products that are currently installed." BTW, I cannot remove MS Project either! I've tried everything I know of. I've searched MS and found the windows installer cleanup utility but in the readme it says don't use on Office 2007. 
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#2
June 1st, 2008, 07:50 PM
posted to microsoft.public.office.setup
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O2007 Won't repair, install, uninstall
Have you tried to contact the Company from where you purchased this Office 2007 Enterprise through their Home Program. Their IT person should be able to help you since they are the ones that hold the main volume license for it.
-- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Bryan" wrote in message ... If I use Add/Remove Programs to Change = Nothing happens. If I use it to Remove It says "MS Office Enterprise uninstall did not complete successfully." If I put in my original Office Enterprise 2007 DVD I get = "Setup did not complete successfully. We are sorry for the inconvenience" I found the log that MS wants us to send to them and the error near the bottom is: "Error: Type: . UnexpectedError ErrorCode: 1605(0x645). This action is only valid for products that are currently installed." BTW, I cannot remove MS Project either! I've tried everything I know of. I've searched MS and found the windows installer cleanup utility but in the readme it says don't use on Office 2007.
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#3
June 2nd, 2008, 03:46 PM
posted to microsoft.public.office.setup
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O2007 Won't repair, install, uninstall
Sorry, not sure what I said that made you think that I purchased it though
some program. That's not applicable to me. It's part of my action pack. "Peter Foldes" wrote: Have you tried to contact the Company from where you purchased this Office 2007 Enterprise through their Home Program. Their IT person should be able to help you since they are the ones that hold the main volume license for it. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Bryan" wrote in message ... If I use Add/Remove Programs to Change = Nothing happens. If I use it to Remove It says "MS Office Enterprise uninstall did not complete successfully." If I put in my original Office Enterprise 2007 DVD I get = "Setup did not complete successfully. We are sorry for the inconvenience" I found the log that MS wants us to send to them and the error near the bottom is: "Error: Type: . UnexpectedError ErrorCode: 1605(0x645). This action is only valid for products that are currently installed." BTW, I cannot remove MS Project either! I've tried everything I know of. I've searched MS and found the windows installer cleanup utility but in the readme it says don't use on Office 2007.
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#4
June 2nd, 2008, 08:20 PM
posted to microsoft.public.office.setup
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O2007 Won't repair, install, uninstall
******If I put in my original Office Enterprise 2007 DVD***
My answer stands because of the above line that you posted in the original thread -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Bryan" wrote in message ... Sorry, not sure what I said that made you think that I purchased it though some program. That's not applicable to me. It's part of my action pack. "Peter Foldes" wrote: Have you tried to contact the Company from where you purchased this Office 2007 Enterprise through their Home Program. Their IT person should be able to help you since they are the ones that hold the main volume license for it. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Bryan" wrote in message ... If I use Add/Remove Programs to Change = Nothing happens. If I use it to Remove It says "MS Office Enterprise uninstall did not complete successfully." If I put in my original Office Enterprise 2007 DVD I get = "Setup did not complete successfully. We are sorry for the inconvenience" I found the log that MS wants us to send to them and the error near the bottom is: "Error: Type: . UnexpectedError ErrorCode: 1605(0x645). This action is only valid for products that are currently installed." BTW, I cannot remove MS Project either! I've tried everything I know of. I've searched MS and found the windows installer cleanup utility but in the readme it says don't use on Office 2007.
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#5
June 2nd, 2008, 08:59 PM
posted to microsoft.public.office.setup
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O2007 Won't repair, install, uninstall
Sorry, and I stand by not understanding g. This is from the Microsoft
Action Pack. I've been evaluating the software. There are no problems with it, but I want to uninstall it. I cannot. I've always successfully gotten help from the nice people in the MS Newsgroups for things like this as it's darn near impossible to get it directly from MS Support. "Peter Foldes" wrote: ******If I put in my original Office Enterprise 2007 DVD*** My answer stands because of the above line that you posted in the original thread -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Bryan" wrote in message ... Sorry, not sure what I said that made you think that I purchased it though some program. That's not applicable to me. It's part of my action pack. "Peter Foldes" wrote: Have you tried to contact the Company from where you purchased this Office 2007 Enterprise through their Home Program. Their IT person should be able to help you since they are the ones that hold the main volume license for it. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Bryan" wrote in message ... If I use Add/Remove Programs to Change = Nothing happens. If I use it to Remove It says "MS Office Enterprise uninstall did not complete successfully." If I put in my original Office Enterprise 2007 DVD I get = "Setup did not complete successfully. We are sorry for the inconvenience" I found the log that MS wants us to send to them and the error near the bottom is: "Error: Type: . UnexpectedError ErrorCode: 1605(0x645). This action is only valid for products that are currently installed." BTW, I cannot remove MS Project either! I've tried everything I know of. I've searched MS and found the windows installer cleanup utility but in the readme it says don't use on Office 2007.
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#6
June 3rd, 2008, 05:21 PM
posted to microsoft.public.office.setup
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O2007 Won't repair, install, uninstall
Did you happen to ever get this figured out? I am having the same problem and
my post has been avoided like the plague. I managed to get office uninstalled using the Microsoft uninstaller (which will probably work for you to get rid of it) but my problem is that I cannot get it to re-install. Sounds like the same problem as you described it. "Bryan" wrote: Sorry, and I stand by not understanding g. This is from the Microsoft Action Pack. I've been evaluating the software. There are no problems with it, but I want to uninstall it. I cannot. I've always successfully gotten help from the nice people in the MS Newsgroups for things like this as it's darn near impossible to get it directly from MS Support. "Peter Foldes" wrote: ******If I put in my original Office Enterprise 2007 DVD*** My answer stands because of the above line that you posted in the original thread -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Bryan" wrote in message ... Sorry, not sure what I said that made you think that I purchased it though some program. That's not applicable to me. It's part of my action pack. "Peter Foldes" wrote: Have you tried to contact the Company from where you purchased this Office 2007 Enterprise through their Home Program. Their IT person should be able to help you since they are the ones that hold the main volume license for it. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Bryan" wrote in message ... If I use Add/Remove Programs to Change = Nothing happens. If I use it to Remove It says "MS Office Enterprise uninstall did not complete successfully." If I put in my original Office Enterprise 2007 DVD I get = "Setup did not complete successfully. We are sorry for the inconvenience" I found the log that MS wants us to send to them and the error near the bottom is: "Error: Type: . UnexpectedError ErrorCode: 1605(0x645). This action is only valid for products that are currently installed." BTW, I cannot remove MS Project either! I've tried everything I know of. I've searched MS and found the windows installer cleanup utility but in the readme it says don't use on Office 2007.
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#7
June 3rd, 2008, 10:37 PM
posted to microsoft.public.office.setup
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O2007 Won't repair, install, uninstall
No I haven't. So far I've just been told to go elsewhere; and there is no
elsewhere for me. I've never had that problem here. Usually people are quite helpful. This must be a touchy subject! "jonw" wrote: Did you happen to ever get this figured out? I am having the same problem and my post has been avoided like the plague. I managed to get office uninstalled using the Microsoft uninstaller (which will probably work for you to get rid of it) but my problem is that I cannot get it to re-install. Sounds like the same problem as you described it. "Bryan" wrote: Sorry, and I stand by not understanding g. This is from the Microsoft Action Pack. I've been evaluating the software. There are no problems with it, but I want to uninstall it. I cannot. I've always successfully gotten help from the nice people in the MS Newsgroups for things like this as it's darn near impossible to get it directly from MS Support. "Peter Foldes" wrote: ******If I put in my original Office Enterprise 2007 DVD*** My answer stands because of the above line that you posted in the original thread -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Bryan" wrote in message ... Sorry, not sure what I said that made you think that I purchased it though some program. That's not applicable to me. It's part of my action pack. "Peter Foldes" wrote: Have you tried to contact the Company from where you purchased this Office 2007 Enterprise through their Home Program. Their IT person should be able to help you since they are the ones that hold the main volume license for it. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Bryan" wrote in message ... If I use Add/Remove Programs to Change = Nothing happens. If I use it to Remove It says "MS Office Enterprise uninstall did not complete successfully." If I put in my original Office Enterprise 2007 DVD I get = "Setup did not complete successfully. We are sorry for the inconvenience" I found the log that MS wants us to send to them and the error near the bottom is: "Error: Type: . UnexpectedError ErrorCode: 1605(0x645). This action is only valid for products that are currently installed." BTW, I cannot remove MS Project either! I've tried everything I know of. I've searched MS and found the windows installer cleanup utility but in the readme it says don't use on Office 2007.
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#8
June 4th, 2008, 03:23 PM
posted to microsoft.public.office.setup
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O2007 Won't repair, install, uninstall
Hi Bryan,
You may want to use the manual steps in this article to remove Office 2007: http://support.microsoft.com/kb/928218?FR=1 The MS Action Pack subscription is part of the MS Partner Program. The partner program has a separate support/discussion group structure through http://partner.microsoft.com ================ "Bryan" wrote in message ... No I haven't. So far I've just been told to go elsewhere; and there is no elsewhere for me. I've never had that problem here. Usually people are quite helpful. This must be a touchy subject! -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends*
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