Envelopes print blank in Office (Word) 2003 Std Edition

Windows XP Pro
Windows Server 2003
HP Laserjet 4000 (black toner only)

I have one user who printed envelopes to this printer until a couple weeks
ago when the envelopes started feeding through the printer but printing
blank. No hardware or software changes on the problem computer. Other users
can print envelopes on this printer from other computers and I was able to
print envelopes from the problem computer while logged in as administrator.
The user can print other documents on this printer just not envelopes. I
uninstalled the printer and re-installed the driver and printer. Should I
be looking for something in Word? User's Windows Profile?
--
Dennis

Make sure you go into your printing program and choose the proper size
of envelope. It sounds like you may have chosen the wrong size.

Dennis wrote:
Windows XP Pro
Windows Server 2003
HP Laserjet 4000 (black toner only)

I have one user who printed envelopes to this printer until a couple weeks
ago when the envelopes started feeding through the printer but printing
blank. No hardware or software changes on the problem computer. Other users
can print envelopes on this printer from other computers and I was able to
print envelopes from the problem computer while logged in as administrator.
The user can print other documents on this printer just not envelopes. I
uninstalled the printer and re-installed the driver and printer. Should I
be looking for something in Word? User's Windows Profile?
--
Dennis

"Phoinix" wrote in message
ps.com...
Make sure you go into your printing program and choose the
proper size
of envelope. It sounds like you may have chosen the wrong
size.

I have one user who printed envelopes to this printer until
a couple weeks
ago when the envelopes started feeding through the printer
but printing
blank. No hardware or software changes on the problem
computer. Other users
can print envelopes on this printer from other computers and
I was able to
print envelopes from the problem computer while logged in as
administrator.
The user can print other documents on this printer just not
envelopes. I
uninstalled the printer and re-installed the driver and
printer. Should I
be looking for something in Word? User's Windows Profile?

You know, the paper-size possibility can easily be checked by
printing the "envelope" onto a normal sized sheet of paper.



--
James Silverton
Potomac, Maryland

Possible, you could try turn off "Background printing" (Tools, Options,
Print)

Dennis wrote:
Windows XP Pro
Windows Server 2003
HP Laserjet 4000 (black toner only)

I have one user who printed envelopes to this printer until a couple weeks
ago when the envelopes started feeding through the printer but printing
blank. No hardware or software changes on the problem computer. Other users
can print envelopes on this printer from other computers and I was able to
print envelopes from the problem computer while logged in as administrator.
The user can print other documents on this printer just not envelopes. I
uninstalled the printer and re-installed the driver and printer. Should I
be looking for something in Word? User's Windows Profile?

I did more experimenting today. I used an 8.5 x 11 paper instead of an
envelope. Still got a blank page when printing an envelope. So I added 10
lines to the address instead of the normal 3 line and caught a little of the
text but the rest was printing way off from the 11 inch margin so that's why
everything was blank before. Now I have a new question. How do I center the
address to pull it back in from printing beyond the margin?
--
Dennis


"Bob I" wrote:

Possible, you could try turn off "Background printing" (Tools, Options,
Print)

Dennis wrote:
Windows XP Pro
Windows Server 2003
HP Laserjet 4000 (black toner only)

I have one user who printed envelopes to this printer until a couple weeks
ago when the envelopes started feeding through the printer but printing
blank. No hardware or software changes on the problem computer. Other users
can print envelopes on this printer from other computers and I was able to
print envelopes from the problem computer while logged in as administrator.
The user can print other documents on this printer just not envelopes. I
uninstalled the printer and re-installed the driver and printer. Should I
be looking for something in Word? User's Windows Profile?

Hello, Dennis!
You wrote on Fri, 1 Sep 2006 10:17:02 -0700:
.................................................
I did more experimenting today. I used an 8.5 x 11 paper
instead of an
envelope. Still got a blank page when printing an envelope. So
I added 10
lines to the address instead of the normal 3 line and caught a
little of the
text but the rest was printing way off from the 11 inch margin
so that's why
everything was blank before. Now I have a new question. How do
I center the
address to pull it back in from printing beyond the margin?
..................................................

I think the margins might be screwed up in your envelope setup.
In Word, take the route:

Envelopes and LabelsEnvelopesOptions

James Silverton
Potomac, Maryland

E-mail, with obvious alterations:
not.jim.silverton.at.comcast.not