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Outlook "Timing-Out" problem
I am using Outlook 2000, and after a while, my it (Outlook) quits
working, when I hit the F5 button to check for email. This is the error that I'm getting: A TCP/IP error occured while trying to connect to the server. (Account: 'work email', POP3 Server: 'pop.earthlink.net', Error Number: 0x800ccc15). I ran telnet at the command line and get this reply: +OK NGPopper vEL_5_9_3 at earthlink.net ready CURRENT SYSTEM CONFIGURATION: I'm using XP, SP2, with Outlook 2000 v. 9.0.0.2711 on a Windows 2003 server LAN. My email comes in through the ISP (earthlink), not exchange. Under XP security center, I checked to see if the firewall was activated, and it said "NO". We are using Symantec (from the server) for virus scanning. The problem is only intermittent. When I come in the morning, and login, its fine. But after a while (say 2 hours or so) it doesn't work anymore, and the only way to resolve the problem is to reboot. Then it will work fine, until it "times-out" again. Our IT guy doesn't know why its happening, so please don't suggest to ask him, he is clueless. If this isn't enough information, please suggest what type of information I will need to provide you for a better response. TIA. |
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