Error: Can not open your default e-mail

When I open Outlook I get two boxes one on the uper left corner that reads
Migrating Account Settings Migrant preferences importing user data. The
other box reads; can't open your default e-mail folder, -- The info store
could not be open. I don't have any options except to click on this second
box which kicks me out completely. Does any one have an idea as to how to fix
this? This is not a trial version, nor a trial version was installed
previously. Outlook was installed succesfully to my laptop.

It appears that somehow you've corrupted your mail profile. Recreate it via
Control Panel- Mail.
For more details see;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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"Anna" wrote in message
...
When I open Outlook I get two boxes one on the uper left corner that reads
Migrating Account Settings Migrant preferences importing user data. The
other box reads; can't open your default e-mail folder, -- The info store
could not be open. I don't have any options except to click on this
second
box which kicks me out completely. Does any one have an idea as to how to
fix
this? This is not a trial version, nor a trial version was installed
previously. Outlook was installed succesfully to my laptop.

Check your outlook pst ,if it is too big or something wrong with it.
You can try a tool called Advanced Outlook Repair. You can download a
free demo version at http://www.datanumen.com/aor/aor.exe . I think
it is a useful repair tool for you. It is easy to recover your PST
file by using its wizard. It is a powerful tool to recover messages,
folders and other objects from corrupt or damaged Microsoft Outlook
PST files.
Detailed information about Advanced Outlook Repair can be found at
http://www.datanumen.com/aor/