Plain Text messages get corrupted

For the last week, I have had something very strange:

When I reply to a Plain Text message,
and indeed if I write a new one,
the resulting 'Sent' Message appears
in 'Chinese' characters - it is all corrupt
and the recipient gets the same.

Does anyone have a suggestion how to solve this?

I have been using Outlook for many years
and have been on Outlook 2007 for a year.
I usually post in html.

Thanks
--
Tadjio

what encoding do you use? did you try Office Diagnostics?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

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EMO - a weekly newsletter about Outlook and Exchange:


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"Tadjio" wrote in message
...
For the last week, I have had something very strange:

When I reply to a Plain Text message,
and indeed if I write a new one,
the resulting 'Sent' Message appears
in 'Chinese' characters - it is all corrupt
and the recipient gets the same.

Does anyone have a suggestion how to solve this?

I have been using Outlook for many years
and have been on Outlook 2007 for a year.
I usually post in html.

Thanks
--
Tadjio

Thanks for your reply, Diane.
My encoding is "Western European (Windows)"
which I never changed before this trouble.
I have tried US-ASCII, Unicode-8 and W.E. (ISO)
but no difference :-(

This problem only started a week ago
and I didn't change anything in Outlook or Word.

Strangely, after I run the Install / Repair option
and then restart Windows, the problem is fixed
until I close down and restart again...

Where are the Office Diagnostics?
--
Tadjio

"Diane Poremsky [MVP]" wrote in message
...
what encoding do you use? did you try Office Diagnostics?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Tadjio" wrote in message
...
For the last week, I have had something very strange:

When I reply to a Plain Text message,
and indeed if I write a new one,
the resulting 'Sent' Message appears
in 'Chinese' characters - it is all corrupt
and the recipient gets the same.

Does anyone have a suggestion how to solve this?

I have been using Outlook for many years
and have been on Outlook 2007 for a year.
I usually post in html.

Thanks
--
Tadjio

I have a similar problem but in Outlook 2003. I ran Detect and Repair which
*seems* to have corrected the problem. (In the Help menu, for Tadjio.)
However, my email history and contact lists have been wiped clean. Is this
stored anywhere on my hard drive? If not, I have my entire system backed up
and should be able to restore them. What files should I look for?

Robin

"Diane Poremsky [MVP]" wrote in message
...
what encoding do you use? did you try Office Diagnostics?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Tadjio" wrote in message
...
For the last week, I have had something very strange:

When I reply to a Plain Text message,
and indeed if I write a new one,
the resulting 'Sent' Message appears
in 'Chinese' characters - it is all corrupt
and the recipient gets the same.

Does anyone have a suggestion how to solve this?

I have been using Outlook for many years
and have been on Outlook 2007 for a year.
I usually post in html.

Thanks
--
Tadjio

I have run the Office 2007 installation "Repair" facility.
It works after the necessary system restart but then
stops working after the next restart of the PC :-(

I will try the Office Diagnostics in the 2007 Help tomorrow.
--
Tadjio

"Robin" wrote in message
...
I have a similar problem but in Outlook 2003. I ran Detect and Repair
which *seems* to have corrected the problem. (In the Help menu, for
Tadjio.) However, my email history and contact lists have been wiped clean.
Is this stored anywhere on my hard drive? If not, I have my entire system
backed up and should be able to restore them. What files should I look
for?

Robin

"Diane Poremsky [MVP]" wrote in message
...
what encoding do you use? did you try Office Diagnostics?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point
your newsreader to msnews.microsoft.com.


"Tadjio" wrote in message
...
For the last week, I have had something very strange:

When I reply to a Plain Text message,
and indeed if I write a new one,
the resulting 'Sent' Message appears
in 'Chinese' characters - it is all corrupt
and the recipient gets the same.

Does anyone have a suggestion how to solve this?

I have been using Outlook for many years
and have been on Outlook 2007 for a year.
I usually post in html.

Thanks
--
Tadjio

"Tadjio" wrote in message
...

I have run the Office 2007 installation "Repair" facility.
It works after the necessary system restart but then
stops working after the next restart of the PC :-(

I will try the Office Diagnostics in the 2007 Help tomorrow.

HelpOffice Diagnostics won't do any more for you than the Office
installation repair facility. Open the folder containing your PST and see
if you have more than one PST. Contacts and mail are both kept in the same
file. It's conceivable that running the repair has created a new mail
profile or a new PST. If either has happened, you should be able to
reconnect your original PST to your mail profile and make it the delivery
location, putting things back as you expect.
--
Brian Tillman [MVP-Outlook]

Yes that fixed everything. I also notice that Bullguard has boxes in its
virus checker for both incoming and outgoing mail that you can uncheck.
They are now unchecked. Thanks for your help. And I learned a few things
too.

Robin

"Brian Tillman [MVP - Outlook]" wrote in message
...
"Tadjio" wrote in message
...

I have run the Office 2007 installation "Repair" facility.
It works after the necessary system restart but then
stops working after the next restart of the PC :-(

I will try the Office Diagnostics in the 2007 Help tomorrow.

HelpOffice Diagnostics won't do any more for you than the Office
installation repair facility. Open the folder containing your PST and see
if you have more than one PST. Contacts and mail are both kept in the
same file. It's conceivable that running the repair has created a new
mail profile or a new PST. If either has happened, you should be able to
reconnect your original PST to your mail profile and make it the delivery
location, putting things back as you expect.
--
Brian Tillman [MVP-Outlook]

I also looked at the incoming and outgoing mail monitoring
in Bullguard. At present I have them unchecked too
until this issue is resolved.
It makes sense to 'check' incoming mail doesn't it?
--
Tadjio

"Robin" wrote in message
...
Yes that fixed everything. I also notice that Bullguard has boxes in its
virus checker for both incoming and outgoing mail that you can uncheck.
They are now unchecked. Thanks for your help. And I learned a few things
too.

Robin

"Tadjio" wrote in message
...

I have run the Office 2007 installation "Repair" facility.
It works after the necessary system restart but then
stops working after the next restart of the PC :-(

I do agree unles one is ever vigilant and have turned incoming back on. The
reasoning behind having outgoing off does make sense and it has resolved the
problem.

Robin

"Tadjio" wrote in message
...
I also looked at the incoming and outgoing mail monitoring
in Bullguard. At present I have them unchecked too
until this issue is resolved.
It makes sense to 'check' incoming mail doesn't it?
--
Tadjio

"Robin" wrote in message
...
Yes that fixed everything. I also notice that Bullguard has boxes in its
virus checker for both incoming and outgoing mail that you can uncheck.
They are now unchecked. Thanks for your help. And I learned a few
things too.

Robin

"Tadjio" wrote in message
...

I have run the Office 2007 installation "Repair" facility.
It works after the necessary system restart but then
stops working after the next restart of the PC :-(

For me, switching 'outgoing' off wasn't sufficient.
I had to switch off Bullguard's Spamfilter.
--
Tadjio

"Robin" wrote in message
...
I do agree unles one is ever vigilant and have turned incoming back on.
The reasoning behind having outgoing off does make sense and it has
resolved the problem.

Robin

"Tadjio" wrote in message
...
I also looked at the incoming and outgoing mail monitoring
in Bullguard. At present I have them unchecked too
until this issue is resolved.
It makes sense to 'check' incoming mail doesn't it?
--
Tadjio

"Robin" wrote in message
...
Yes that fixed everything. I also notice that Bullguard has boxes in
its virus checker for both incoming and outgoing mail that you can
uncheck. They are now unchecked. Thanks for your help. And I learned a
few things too.

Robin

"Tadjio" wrote in message
...

I have run the Office 2007 installation "Repair" facility.
It works after the necessary system restart but then
stops working after the next restart of the PC :-(