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#1
January 11th, 2009, 04:35 PM
posted to microsoft.public.outlook.installation
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Windows Installer message pops up when opening Outlook
I installed Microsoft Office Professional Edition 2003 on my laptop running
Vista Home Premium. All programs run fine except Outlook. When I open Outlook to check mail, a Windows Installer message box pops up wiht the following message. "Please wait while Windows configures Microsoft Office Pro Edition 2003...Gathering required info" This message appears before every incoming email is downloaded. It also appears when open an email and when exiting Outlook. I can receive and send email but not without the Installer appearing every single time. 
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#2
January 11th, 2009, 09:35 PM
posted to microsoft.public.outlook.installation
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Windows Installer message pops up when opening Outlook
Do you cancel this dialog each time or do you let it finish?
You should let it finish. If it still doesn't work afterwards, do a repair on Office via the Help menu in Outlook. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Uriel" wrote in message ... I installed Microsoft Office Professional Edition 2003 on my laptop running Vista Home Premium. All programs run fine except Outlook. When I open Outlook to check mail, a Windows Installer message box pops up wiht the following message. "Please wait while Windows configures Microsoft Office Pro Edition 2003...Gathering required info" This message appears before every incoming email is downloaded. It also appears when open an email and when exiting Outlook. I can receive and send email but not without the Installer appearing every single time.
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#3
January 13th, 2009, 12:52 AM
posted to microsoft.public.outlook.installation
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Windows Installer message pops up when opening Outlook
Yes, I did let it finish but like I said it goes through the "install and
configure" message for every incoming email. Ran "Detect and repair" as suggested but no luck there. I opened up the Applications Event Viewer to see if there were any flags but didn't see any. Here is the log, amybe it makes sense to you. Source- Event ID- Restart Manager 10000 Restart Manager 10001 Msi Installer 1035 Msi Installer 11728 This repeats for each incoming email, Thanks "Roady [MVP]" wrote: Do you cancel this dialog each time or do you let it finish? You should let it finish. If it still doesn't work afterwards, do a repair on Office via the Help menu in Outlook. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Uriel" wrote in message ... I installed Microsoft Office Professional Edition 2003 on my laptop running Vista Home Premium. All programs run fine except Outlook. When I open Outlook to check mail, a Windows Installer message box pops up wiht the following message. "Please wait while Windows configures Microsoft Office Pro Edition 2003...Gathering required info" This message appears before every incoming email is downloaded. It also appears when open an email and when exiting Outlook. I can receive and send email but not without the Installer appearing every single time.
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#4
January 13th, 2009, 01:17 AM
posted to microsoft.public.outlook.installation
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Windows Installer message pops up when opening Outlook
Use this Tool from MS to fix this issue
http://support.microsoft.com/kb/290301 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Uriel" wrote in message ... I installed Microsoft Office Professional Edition 2003 on my laptop running Vista Home Premium. All programs run fine except Outlook. When I open Outlook to check mail, a Windows Installer message box pops up wiht the following message. "Please wait while Windows configures Microsoft Office Pro Edition 2003...Gathering required info" This message appears before every incoming email is downloaded. It also appears when open an email and when exiting Outlook. I can receive and send email but not without the Installer appearing every single time.
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#5
January 13th, 2009, 11:49 AM
posted to microsoft.public.outlook.installation
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Windows Installer message pops up when opening Outlook
Might try turning off UAC since the product could be trying to create
registry keys in protected areas. If the dialog stops after starting it one time with UAC off, you can turn UAC back on. "Uriel" wrote in message ... Yes, I did let it finish but like I said it goes through the "install and configure" message for every incoming email. Ran "Detect and repair" as suggested but no luck there. I opened up the Applications Event Viewer to see if there were any flags but didn't see any. Here is the log, amybe it makes sense to you. Source- Event ID- Restart Manager 10000 Restart Manager 10001 Msi Installer 1035 Msi Installer 11728 This repeats for each incoming email, Thanks "Roady [MVP]" wrote: Do you cancel this dialog each time or do you let it finish? You should let it finish. If it still doesn't work afterwards, do a repair on Office via the Help menu in Outlook. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Uriel" wrote in message ... I installed Microsoft Office Professional Edition 2003 on my laptop running Vista Home Premium. All programs run fine except Outlook. When I open Outlook to check mail, a Windows Installer message box pops up wiht the following message. "Please wait while Windows configures Microsoft Office Pro Edition 2003...Gathering required info" This message appears before every incoming email is downloaded. It also appears when open an email and when exiting Outlook. I can receive and send email but not without the Installer appearing every single time.
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#6
January 14th, 2009, 12:30 PM
posted to microsoft.public.outlook.installation
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Windows Installer message pops up when opening Outlook
Is it possible to uninstall just Outlook and not the entire Office suite and
reinstall Outlook? All other Office programs run fine. "Peter Foldes" wrote: Use this Tool from MS to fix this issue http://support.microsoft.com/kb/290301 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Uriel" wrote in message ... I installed Microsoft Office Professional Edition 2003 on my laptop running Vista Home Premium. All programs run fine except Outlook. When I open Outlook to check mail, a Windows Installer message box pops up wiht the following message. "Please wait while Windows configures Microsoft Office Pro Edition 2003...Gathering required info" This message appears before every incoming email is downloaded. It also appears when open an email and when exiting Outlook. I can receive and send email but not without the Installer appearing every single time.
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#7
January 14th, 2009, 08:03 PM
posted to microsoft.public.outlook.installation
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Windows Installer message pops up when opening Outlook
Ran the Cleanup utility and still have the same issue.
"Peter Foldes" wrote: Use this Tool from MS to fix this issue http://support.microsoft.com/kb/290301 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Uriel" wrote in message ... I installed Microsoft Office Professional Edition 2003 on my laptop running Vista Home Premium. All programs run fine except Outlook. When I open Outlook to check mail, a Windows Installer message box pops up wiht the following message. "Please wait while Windows configures Microsoft Office Pro Edition 2003...Gathering required info" This message appears before every incoming email is downloaded. It also appears when open an email and when exiting Outlook. I can receive and send email but not without the Installer appearing every single time.
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#8
January 15th, 2009, 06:05 AM
posted to microsoft.public.outlook.installation
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Windows Installer message pops up when opening Outlook
"Uriel" wrote in message
... Is it possible to uninstall just Outlook and not the entire Office suite and reinstall Outlook? All other Office programs run fine. Yes. Use the Add/Remove option in the Office setup, click Outlook and change it from "Run from my computer" to "Not available" and it will uninstall. -- Brian Tillman [MVP-Outlook]
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#9
January 17th, 2009, 12:33 AM
posted to microsoft.public.outlook.installation
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Windows Installer message pops up when opening Outlook
Turned UAC off, checked email and no dialog boxes;however, when I turned UAC
back on, they returned. Suggestions? Thanks! "neo [mvp outlook]" wrote: Might try turning off UAC since the product could be trying to create registry keys in protected areas. If the dialog stops after starting it one time with UAC off, you can turn UAC back on. "Uriel" wrote in message ... Yes, I did let it finish but like I said it goes through the "install and configure" message for every incoming email. Ran "Detect and repair" as suggested but no luck there. I opened up the Applications Event Viewer to see if there were any flags but didn't see any. Here is the log, amybe it makes sense to you. Source- Event ID- Restart Manager 10000 Restart Manager 10001 Msi Installer 1035 Msi Installer 11728 This repeats for each incoming email, Thanks "Roady [MVP]" wrote: Do you cancel this dialog each time or do you let it finish? You should let it finish. If it still doesn't work afterwards, do a repair on Office via the Help menu in Outlook. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Uriel" wrote in message ... I installed Microsoft Office Professional Edition 2003 on my laptop running Vista Home Premium. All programs run fine except Outlook. When I open Outlook to check mail, a Windows Installer message box pops up wiht the following message. "Please wait while Windows configures Microsoft Office Pro Edition 2003...Gathering required info" This message appears before every incoming email is downloaded. It also appears when open an email and when exiting Outlook. I can receive and send email but not without the Installer appearing every single time.
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#10
January 17th, 2009, 05:05 PM
posted to microsoft.public.outlook.installation
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Windows Installer message pops up when opening Outlook
Turned UAC off, checked email and no dialog boxes;however, when I turned UAC back on, they returned. Suggestions? Thanks! "neo [mvp outlook]" wrote: Might try turning off UAC since the product could be trying to create registry keys in protected areas. If the dialog stops after starting it one time with UAC off, you can turn UAC back on. "Uriel" wrote: Ran the Cleanup utility and still have the same issue. "Peter Foldes" wrote: Use this Tool from MS to fix this issue http://support.microsoft.com/kb/290301 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Uriel" wrote in message ... I installed Microsoft Office Professional Edition 2003 on my laptop running Vista Home Premium. All programs run fine except Outlook. When I open Outlook to check mail, a Windows Installer message box pops up wiht the following message. "Please wait while Windows configures Microsoft Office Pro Edition 2003...Gathering required info" This message appears before every incoming email is downloaded. It also appears when open an email and when exiting Outlook. I can receive and send email but not without the Installer appearing every single time.
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