Can't set up e-mail accounts

I have WindowsXP SP2 on acomputer which also has dual boot with Windows 98. I
am trying to set up Outlook 2003 with three e-mail accounts which I have on
another computer. I enter the details and get " you have set up e-mail
account successfully" each time but if I go back and press Test Settings, it
reports - Find Internet Connection - Completed, but at Find Server for
Outgoing Mail it shows "Cancelled" for each address. The Pop3 mail server
address is correct.

What can be wrong ?
--
Stuart, Zurich, Switzerland

Hi Stuart,

You could start my verifying your Outgoing Server settings. Mostly, it
should be same as your ISP regardless of the email address you are
configuring.

Verify your outgoing settings and try sending out a test email message to
yourself and let me know if Outlook throws any error message.

Thanks,

Mittu

"Stuart Grant" wrote:

I have WindowsXP SP2 on acomputer which also has dual boot with Windows 98. I
am trying to set up Outlook 2003 with three e-mail accounts which I have on
another computer. I enter the details and get " you have set up e-mail
account successfully" each time but if I go back and press Test Settings, it
reports - Find Internet Connection - Completed, but at Find Server for
Outgoing Mail it shows "Cancelled" for each address. The Pop3 mail server
address is correct.

What can be wrong ?
--
Stuart, Zurich, Switzerland

Thanks for your reoly. I have checked the addresses several times. They are
pop.bluewin ch and mail.bluewin.ch and the same addresses work every day on
my other computer (this one). I have tried deleting the address and
reentering. No help.

Tried sending a teat message to myself. Immediately I try to send I get
"Unknown error 0x8007007E" and the message doesn't get sent. in a few
minutes it tries again and this time reports another error message whose
number I did not get but is something like "Timed out waiting for server to
send message".

I'm baffled. On a third computer on my small network the same addresses
work fine with Outlook 2003 and on this one with Outlook Express.



--
Stuart, Zurich, Switzerland


"Mittu" wrote:

Hi Stuart,

You could start my verifying your Outgoing Server settings. Mostly, it
should be same as your ISP regardless of the email address you are
configuring.

Verify your outgoing settings and try sending out a test email message to
yourself and let me know if Outlook throws any error message.

Thanks,

Mittu

"Stuart Grant" wrote:

I have WindowsXP SP2 on acomputer which also has dual boot with Windows 98. I
am trying to set up Outlook 2003 with three e-mail accounts which I have on
another computer. I enter the details and get " you have set up e-mail
account successfully" each time but if I go back and press Test Settings, it
reports - Find Internet Connection - Completed, but at Find Server for
Outgoing Mail it shows "Cancelled" for each address. The Pop3 mail server
address is correct.

What can be wrong ?
--
Stuart, Zurich, Switzerland

Hi Stuart,

There's a chance that the Office installation files are corrupted/damaged.
If you have the Office 2003 Discs, please proceed with the steps below -

(1) Download and install the Windows installer clean-up utility.

(2) Remove the Office 2003 program using the above tool.

(3) Re-install Office 2003.

(4) Re-configure Outlook 2003 with one email account and try some test
messages.
If everything works fine, configure rest of the accounts.

If you do not have the Office disc, try running a Detect and Repair from
Control Panel Add/Remove Programs Microsoft Office (Most likely you might
end up with some errors during the initiation).

Let me know if it helps you out.

Regards,
Mittu

"Stuart Grant" wrote:

Thanks for your reoly. I have checked the addresses several times. They are
pop.bluewin ch and mail.bluewin.ch and the same addresses work every day on
my other computer (this one). I have tried deleting the address and
reentering. No help.

Tried sending a teat message to myself. Immediately I try to send I get
"Unknown error 0x8007007E" and the message doesn't get sent. in a few
minutes it tries again and this time reports another error message whose
number I did not get but is something like "Timed out waiting for server to
send message".

I'm baffled. On a third computer on my small network the same addresses
work fine with Outlook 2003 and on this one with Outlook Express.



--
Stuart, Zurich, Switzerland


"Mittu" wrote:

Hi Stuart,

You could start my verifying your Outgoing Server settings. Mostly, it
should be same as your ISP regardless of the email address you are
configuring.

Verify your outgoing settings and try sending out a test email message to
yourself and let me know if Outlook throws any error message.

Thanks,

Mittu

"Stuart Grant" wrote:

I have WindowsXP SP2 on acomputer which also has dual boot with Windows 98. I
am trying to set up Outlook 2003 with three e-mail accounts which I have on
another computer. I enter the details and get " you have set up e-mail
account successfully" each time but if I go back and press Test Settings, it
reports - Find Internet Connection - Completed, but at Find Server for
Outgoing Mail it shows "Cancelled" for each address. The Pop3 mail server
address is correct.

What can be wrong ?
--
Stuart, Zurich, Switzerland

Hi,

Forgot about the link to download the utility,

http://support.microsoft.com/kb/290301/en-us

Rgds,
Mittu

"Mittu" wrote:

Hi Stuart,

There's a chance that the Office installation files are corrupted/damaged.
If you have the Office 2003 Discs, please proceed with the steps below -

(1) Download and install the Windows installer clean-up utility.

(2) Remove the Office 2003 program using the above tool.

(3) Re-install Office 2003.

(4) Re-configure Outlook 2003 with one email account and try some test
messages.
If everything works fine, configure rest of the accounts.

If you do not have the Office disc, try running a Detect and Repair from
Control Panel Add/Remove Programs Microsoft Office (Most likely you might
end up with some errors during the initiation).

Let me know if it helps you out.

Regards,
Mittu

"Stuart Grant" wrote:

Thanks for your reoly. I have checked the addresses several times. They are
pop.bluewin ch and mail.bluewin.ch and the same addresses work every day on
my other computer (this one). I have tried deleting the address and
reentering. No help.

Tried sending a teat message to myself. Immediately I try to send I get
"Unknown error 0x8007007E" and the message doesn't get sent. in a few
minutes it tries again and this time reports another error message whose
number I did not get but is something like "Timed out waiting for server to
send message".

I'm baffled. On a third computer on my small network the same addresses
work fine with Outlook 2003 and on this one with Outlook Express.



--
Stuart, Zurich, Switzerland


"Mittu" wrote:

Hi Stuart,

You could start my verifying your Outgoing Server settings. Mostly, it
should be same as your ISP regardless of the email address you are
configuring.

Verify your outgoing settings and try sending out a test email message to
yourself and let me know if Outlook throws any error message.

Thanks,

Mittu

"Stuart Grant" wrote:

I have WindowsXP SP2 on acomputer which also has dual boot with Windows 98. I
am trying to set up Outlook 2003 with three e-mail accounts which I have on
another computer. I enter the details and get " you have set up e-mail
account successfully" each time but if I go back and press Test Settings, it
reports - Find Internet Connection - Completed, but at Find Server for
Outgoing Mail it shows "Cancelled" for each address. The Pop3 mail server
address is correct.

What can be wrong ?
--
Stuart, Zurich, Switzerland

Hi Mittu
Appreciate your help. I have the Office 2003 CD and will therefore do as
you suggest, but unfortunately i can't do it today because of other
commitments.

Will let you know how it works out.
--
Stuart, Zurich, Switzerland


"Mittu" wrote:

Hi,

Forgot about the link to download the utility,

http://support.microsoft.com/kb/290301/en-us

Rgds,
Mittu

Hi Mittu

Sorry it has taken me so long to come back.
I downloaded the clean up utility, removed Office 2003, reinstalled it and
then downloaded all the upgrades necessary to upgrade the new installation.
This all took some time !
Then set up one e-mail account and tried Test settings. Same result as
before. Once again at Find Server for Outgoing Mail and Server for Ingoing
Mail it shows Cancelled and the Test Message is still in my Outbox.
Have you any other ideas. I'm getting a little discouraged !
Stuart


--
Stuart, Zurich, Switzerland


"Stuart Grant" wrote:

Hi Mittu
Appreciate your help. I have the Office 2003 CD and will therefore do as
you suggest, but unfortunately i can't do it today because of other
commitments.

Will let you know how it works out.
--
Stuart, Zurich, Switzerland


"Mittu" wrote:

Hi,

Forgot about the link to download the utility,

http://support.microsoft.com/kb/290301/en-us

Rgds,
Mittu

Hi Stuart,

Seems there's some corruption with certain MAPI files wrt send/recv emails
in Outlook.
Try configuring the email account in Outlook Express and try to send some
test emails. Let me know if you are able to work in Outlook Express.


Rgds,
Mittu

"Stuart Grant" wrote:

Hi Mittu

Sorry it has taken me so long to come back.
I downloaded the clean up utility, removed Office 2003, reinstalled it and
then downloaded all the upgrades necessary to upgrade the new installation.
This all took some time !
Then set up one e-mail account and tried Test settings. Same result as
before. Once again at Find Server for Outgoing Mail and Server for Ingoing
Mail it shows Cancelled and the Test Message is still in my Outbox.
Have you any other ideas. I'm getting a little discouraged !
Stuart


--
Stuart, Zurich, Switzerland


"Stuart Grant" wrote:

Hi Mittu
Appreciate your help. I have the Office 2003 CD and will therefore do as
you suggest, but unfortunately i can't do it today because of other
commitments.

Will let you know how it works out.
--
Stuart, Zurich, Switzerland


"Mittu" wrote:

Hi,

Forgot about the link to download the utility,

http://support.microsoft.com/kb/290301/en-us

Rgds,
Mittu

Hi Mittu

I think you are on to something. Outlook Express does NOT work on the
computer concerned. That's why I was trying to get Outlook to work.

When I click on the Outlook Express icon nothing happens. When I go to it
in My Computer and click on it - nothing happens. I tried copying the file
(Is it msimn..exe ?) from this computer. Still no reaction. I have problems
with OE over the years so I thought when Outlook opened and gave me Inbox,
Outbox etc. I was on the right track.

So the situation is that OE doesn't work at all, Outlook works but will
neither Send nor Receive. On the other hand the Internet connection over the
Wireless LAN is fine. I can surf without problems.

--
Stuart, Zurich, Switzerland


"Mittu" wrote:

Hi Stuart,

Seems there's some corruption with certain MAPI files wrt send/recv emails
in Outlook.
Try configuring the email account in Outlook Express and try to send some
test emails. Let me know if you are able to work in Outlook Express.


Rgds,
Mittu

"Stuart Grant" wrote:

Hi Mittu

Sorry it has taken me so long to come back.
I downloaded the clean up utility, removed Office 2003, reinstalled it and
then downloaded all the upgrades necessary to upgrade the new installation.
This all took some time !
Then set up one e-mail account and tried Test settings. Same result as
before. Once again at Find Server for Outgoing Mail and Server for Ingoing
Mail it shows Cancelled and the Test Message is still in my Outbox.
Have you any other ideas. I'm getting a little discouraged !
Stuart


--
Stuart, Zurich, Switzerland


"Stuart Grant" wrote:

Hi Mittu
Appreciate your help. I have the Office 2003 CD and will therefore do as
you suggest, but unfortunately i can't do it today because of other
commitments.

Will let you know how it works out.
--
Stuart, Zurich, Switzerland


"Mittu" wrote:

Hi,

Forgot about the link to download the utility,

http://support.microsoft.com/kb/290301/en-us

Rgds,
Mittu

Hi Stuart,

Sometimes the error you receive does happen when Outlook Express (msimn.exe)
installation is damaged. Cos there's lot of files shared between the 2
programs esp for send/recv.
You wil have to completely remove and re-install Outlook Express to fix this
problem, for which you would require the Windows XP Discs.

Try doing this process -

Control Panel Add/Remove Programs Add/Remove Windows Components Disable
Outlook Express and then restart the computer.
Once back on, try enabling Outlook Express from the same menu.
If this doesn't work-out, try installing updates on Windows/Office esp try
installing SP2 for Windows XP.

Check if these steps helps, cos otherwise you will have to call MS to
re-install OE.

Rgds,
Mittu

"Stuart Grant" wrote:

Hi Mittu

I think you are on to something. Outlook Express does NOT work on the
computer concerned. That's why I was trying to get Outlook to work.

When I click on the Outlook Express icon nothing happens. When I go to it
in My Computer and click on it - nothing happens. I tried copying the file
(Is it msimn..exe ?) from this computer. Still no reaction. I have problems
with OE over the years so I thought when Outlook opened and gave me Inbox,
Outbox etc. I was on the right track.

So the situation is that OE doesn't work at all, Outlook works but will
neither Send nor Receive. On the other hand the Internet connection over the
Wireless LAN is fine. I can surf without problems.

--
Stuart, Zurich, Switzerland


"Mittu" wrote:

Hi Stuart,

Seems there's some corruption with certain MAPI files wrt send/recv emails
in Outlook.
Try configuring the email account in Outlook Express and try to send some
test emails. Let me know if you are able to work in Outlook Express.


Rgds,
Mittu

"Stuart Grant" wrote:

Hi Mittu

Sorry it has taken me so long to come back.
I downloaded the clean up utility, removed Office 2003, reinstalled it and
then downloaded all the upgrades necessary to upgrade the new installation.
This all took some time !
Then set up one e-mail account and tried Test settings. Same result as
before. Once again at Find Server for Outgoing Mail and Server for Ingoing
Mail it shows Cancelled and the Test Message is still in my Outbox.
Have you any other ideas. I'm getting a little discouraged !
Stuart


--
Stuart, Zurich, Switzerland


"Stuart Grant" wrote:

Hi Mittu
Appreciate your help. I have the Office 2003 CD and will therefore do as
you suggest, but unfortunately i can't do it today because of other
commitments.

Will let you know how it works out.
--
Stuart, Zurich, Switzerland


"Mittu" wrote:

Hi,

Forgot about the link to download the utility,

http://support.microsoft.com/kb/290301/en-us

Rgds,
Mittu