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#11
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Problems importing Outlook backup files to a new computer
System file checker existed in win2k and winxp, you ran it and if it found
corrupt or missing system files they were restored from the win cd. Thats it 'loosley' "Sarah M" wrote in message ... I gave up and I'm now in the middle of a restore-to-factory-settings adventure. After which I'll uninstall OL 2007 before installing 2003, and then follow all the advice you and Hal have kindly given me. Fingers crossed.... Sorry to be so pc-illiterate, but what is a system file checker? And, no I don't have the CD, I'm using the system restore thingy within the Lenovo system. "DL" wrote: Failing to uninstall the trial, first, may well be the root cause of your issues. Do you have a vista cd, with which you can run the Vista equivelent of sytem file checker? - I dont use Vista so I assume such exists "Sarah M" wrote in message ... Many thanks to both of you for trying to help me but, sadly, things have gone from bad to worse and I am now unable to run Outlook at all. First of all, I got the dreaded 'MAPI32.DLL error' message. I looked that up in other discussion groups and I've tried diligently working my way through the various solutions. Viz, I renamed the file with the 'OLD' extension: nada; I tried running fixmapi.exe: niente. I've tried uninstalling and reinstalling and rebooting and restoring my laptop so many times, my fingers are beginning to bleed.... And, by the way, when I click on the mail applet in control panel, I get a message saying 'You need more memory or system resources...' which is clearly ridiculous and, when I do close the one window currently open, nothing happens. Should this be relevant, I'm using a ThinkPad T61 with Windows Vista and a 60-day trial version of Office 2007 pre-installed. I suspect, having read numerous other posts concerning variations on my Outlook nightmare, that my problems began when I installed Outlook 2003 before removing the trial 2007. However, there was a time when I could get Outlook to run successfully, so I'm not entirely sure why the above MAPI32 related problems have arisen. I'd prefer not to restore the laptop to factory settings, but perhaps that's the only option. I look forward to hearing your solutions. "DL" wrote: In edition to Hal's post; Your OL is running ok with no problems, yes When you go to FileOpenData File.....browse to, select your old data file, this is when you get the error, yes? That being so, close OL, locate scanpst.exe, open it and run it against your old OL data file. If it reports errors, that it fixes, run it again. Next select the mail applet in the control panel, add a data file and select your old data file. Close the mail applet. Open OL, it opens without errs? your old data file should be attached and you should be able to browse old data. Is this so? "Sarah M" wrote in message ... I've tried doing that, and I get a message that reads: 'An error has occurred in the script on this page. Line 298. Char. 1. Error Access is denied. Code 0 URL; outlook://Personal%20Folders/' It then asks if I want to continue running scripts on this page, and whether I answer yes or no makes no difference. I hope this makes sense to you. Thanks for your help. "DL" wrote: You have to open within OL and not via explorer ie start OL then open, from OL "Sarah M" wrote in message ... Thanks for getting back to me. However, I've tried opening the old data file by choosing Outlook from the list of programmes, but when I do that, I get a message saying the operation has failed. "DL" wrote: Importing is not the correct way to deal with a native OL data file Within OL, FileOpenData File ......open your 'old' data file "Sarah M" wrote in message ... I'm using Office 2003, which I've successfully loaded onto my new PC. (It's running Vista Business, whereas I had XP on the old one -- if that's relevant.) In Outlook, when I try to import the .pst files I'd backed-up and copied to the folder in Application Data/Microsoft/Outlook, a few old emails in my archive files are imported, but nothing else: no other emails, nor the calendar, contacts and tasks. It's a big .pst file 1.2GB. I've installed all possible updates. I need Outlook in order to work, so this is driving me bonkers and any assistance would be greatly appreciated. Many thanks for your time. |
#12
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Problems importing Outlook backup files to a new computer
Ok, I've now reinstalled Outlook 2003, and followed the instructions in the
'Reconnect your old data' page. Naturally, OL wouldn't open my backup file when I selected it. So, next I ran scanpst.exe twice, as directed. And now I've reached the wall that is the mail applet in Control Panel. In 'Mail Setup Outlook', I click on Data Files which, allegedly, will allow me to change settings for the files OL uses to store email messages. I get through to two files, the default OL pst, and my backup pst. However, next to the default pst it reads 'Mail delivery l...' (I can't see any further) which is what, I presume, I want to transfer to my backup file. But I can't do that. I've opened the folders and looked at the settings, but nothing (here) appears to allow me to, as promised, change the mail delivery settings. This is getting very exhausting! "DL" wrote: Failing to uninstall the trial, first, may well be the root cause of your issues. Do you have a vista cd, with which you can run the Vista equivelent of sytem file checker? - I dont use Vista so I assume such exists "Sarah M" wrote in message ... Many thanks to both of you for trying to help me but, sadly, things have gone from bad to worse and I am now unable to run Outlook at all. First of all, I got the dreaded 'MAPI32.DLL error' message. I looked that up in other discussion groups and I've tried diligently working my way through the various solutions. Viz, I renamed the file with the 'OLD' extension: nada; I tried running fixmapi.exe: niente. I've tried uninstalling and reinstalling and rebooting and restoring my laptop so many times, my fingers are beginning to bleed.... And, by the way, when I click on the mail applet in control panel, I get a message saying 'You need more memory or system resources...' which is clearly ridiculous and, when I do close the one window currently open, nothing happens. Should this be relevant, I'm using a ThinkPad T61 with Windows Vista and a 60-day trial version of Office 2007 pre-installed. I suspect, having read numerous other posts concerning variations on my Outlook nightmare, that my problems began when I installed Outlook 2003 before removing the trial 2007. However, there was a time when I could get Outlook to run successfully, so I'm not entirely sure why the above MAPI32 related problems have arisen. I'd prefer not to restore the laptop to factory settings, but perhaps that's the only option. I look forward to hearing your solutions. "DL" wrote: In edition to Hal's post; Your OL is running ok with no problems, yes When you go to FileOpenData File.....browse to, select your old data file, this is when you get the error, yes? That being so, close OL, locate scanpst.exe, open it and run it against your old OL data file. If it reports errors, that it fixes, run it again. Next select the mail applet in the control panel, add a data file and select your old data file. Close the mail applet. Open OL, it opens without errs? your old data file should be attached and you should be able to browse old data. Is this so? "Sarah M" wrote in message ... I've tried doing that, and I get a message that reads: 'An error has occurred in the script on this page. Line 298. Char. 1. Error Access is denied. Code 0 URL; outlook://Personal%20Folders/' It then asks if I want to continue running scripts on this page, and whether I answer yes or no makes no difference. I hope this makes sense to you. Thanks for your help. "DL" wrote: You have to open within OL and not via explorer ie start OL then open, from OL "Sarah M" wrote in message ... Thanks for getting back to me. However, I've tried opening the old data file by choosing Outlook from the list of programmes, but when I do that, I get a message saying the operation has failed. "DL" wrote: Importing is not the correct way to deal with a native OL data file Within OL, FileOpenData File ......open your 'old' data file "Sarah M" wrote in message ... I'm using Office 2003, which I've successfully loaded onto my new PC. (It's running Vista Business, whereas I had XP on the old one -- if that's relevant.) In Outlook, when I try to import the .pst files I'd backed-up and copied to the folder in Application Data/Microsoft/Outlook, a few old emails in my archive files are imported, but nothing else: no other emails, nor the calendar, contacts and tasks. It's a big .pst file 1.2GB. I've installed all possible updates. I need Outlook in order to work, so this is driving me bonkers and any assistance would be greatly appreciated. Many thanks for your time. |
#13
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Problems importing Outlook backup files to a new computer
'Mail delivery....' means this is your data file that is set as default for
your mail delivery/receive store It further means that you 'backup' data file is attached to OL Open OL, expand the Folders View, you should have two Personal Folders, one of which will be your origonal 'backup data file' "Sarah M" wrote in message ... Ok, I've now reinstalled Outlook 2003, and followed the instructions in the 'Reconnect your old data' page. Naturally, OL wouldn't open my backup file when I selected it. So, next I ran scanpst.exe twice, as directed. And now I've reached the wall that is the mail applet in Control Panel. In 'Mail Setup Outlook', I click on Data Files which, allegedly, will allow me to change settings for the files OL uses to store email messages. I get through to two files, the default OL pst, and my backup pst. However, next to the default pst it reads 'Mail delivery l...' (I can't see any further) which is what, I presume, I want to transfer to my backup file. But I can't do that. I've opened the folders and looked at the settings, but nothing (here) appears to allow me to, as promised, change the mail delivery settings. This is getting very exhausting! "DL" wrote: Failing to uninstall the trial, first, may well be the root cause of your issues. Do you have a vista cd, with which you can run the Vista equivelent of sytem file checker? - I dont use Vista so I assume such exists "Sarah M" wrote in message ... Many thanks to both of you for trying to help me but, sadly, things have gone from bad to worse and I am now unable to run Outlook at all. First of all, I got the dreaded 'MAPI32.DLL error' message. I looked that up in other discussion groups and I've tried diligently working my way through the various solutions. Viz, I renamed the file with the 'OLD' extension: nada; I tried running fixmapi.exe: niente. I've tried uninstalling and reinstalling and rebooting and restoring my laptop so many times, my fingers are beginning to bleed.... And, by the way, when I click on the mail applet in control panel, I get a message saying 'You need more memory or system resources...' which is clearly ridiculous and, when I do close the one window currently open, nothing happens. Should this be relevant, I'm using a ThinkPad T61 with Windows Vista and a 60-day trial version of Office 2007 pre-installed. I suspect, having read numerous other posts concerning variations on my Outlook nightmare, that my problems began when I installed Outlook 2003 before removing the trial 2007. However, there was a time when I could get Outlook to run successfully, so I'm not entirely sure why the above MAPI32 related problems have arisen. I'd prefer not to restore the laptop to factory settings, but perhaps that's the only option. I look forward to hearing your solutions. "DL" wrote: In edition to Hal's post; Your OL is running ok with no problems, yes When you go to FileOpenData File.....browse to, select your old data file, this is when you get the error, yes? That being so, close OL, locate scanpst.exe, open it and run it against your old OL data file. If it reports errors, that it fixes, run it again. Next select the mail applet in the control panel, add a data file and select your old data file. Close the mail applet. Open OL, it opens without errs? your old data file should be attached and you should be able to browse old data. Is this so? "Sarah M" wrote in message ... I've tried doing that, and I get a message that reads: 'An error has occurred in the script on this page. Line 298. Char. 1. Error Access is denied. Code 0 URL; outlook://Personal%20Folders/' It then asks if I want to continue running scripts on this page, and whether I answer yes or no makes no difference. I hope this makes sense to you. Thanks for your help. "DL" wrote: You have to open within OL and not via explorer ie start OL then open, from OL "Sarah M" wrote in message ... Thanks for getting back to me. However, I've tried opening the old data file by choosing Outlook from the list of programmes, but when I do that, I get a message saying the operation has failed. "DL" wrote: Importing is not the correct way to deal with a native OL data file Within OL, FileOpenData File ......open your 'old' data file "Sarah M" wrote in message ... I'm using Office 2003, which I've successfully loaded onto my new PC. (It's running Vista Business, whereas I had XP on the old one -- if that's relevant.) In Outlook, when I try to import the .pst files I'd backed-up and copied to the folder in Application Data/Microsoft/Outlook, a few old emails in my archive files are imported, but nothing else: no other emails, nor the calendar, contacts and tasks. It's a big .pst file 1.2GB. I've installed all possible updates. I need Outlook in order to work, so this is driving me bonkers and any assistance would be greatly appreciated. Many thanks for your time. |
#14
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Problems importing Outlook backup files to a new computer
Yippee! It's working! I don't believe it. Thank you so much for your help. I
can't tell you what a relief it is. Thank you thank you thank you.... "DL" wrote: 'Mail delivery....' means this is your data file that is set as default for your mail delivery/receive store It further means that you 'backup' data file is attached to OL Open OL, expand the Folders View, you should have two Personal Folders, one of which will be your origonal 'backup data file' "Sarah M" wrote in message ... Ok, I've now reinstalled Outlook 2003, and followed the instructions in the 'Reconnect your old data' page. Naturally, OL wouldn't open my backup file when I selected it. So, next I ran scanpst.exe twice, as directed. And now I've reached the wall that is the mail applet in Control Panel. In 'Mail Setup Outlook', I click on Data Files which, allegedly, will allow me to change settings for the files OL uses to store email messages. I get through to two files, the default OL pst, and my backup pst. However, next to the default pst it reads 'Mail delivery l...' (I can't see any further) which is what, I presume, I want to transfer to my backup file. But I can't do that. I've opened the folders and looked at the settings, but nothing (here) appears to allow me to, as promised, change the mail delivery settings. This is getting very exhausting! "DL" wrote: Failing to uninstall the trial, first, may well be the root cause of your issues. Do you have a vista cd, with which you can run the Vista equivelent of sytem file checker? - I dont use Vista so I assume such exists "Sarah M" wrote in message ... Many thanks to both of you for trying to help me but, sadly, things have gone from bad to worse and I am now unable to run Outlook at all. First of all, I got the dreaded 'MAPI32.DLL error' message. I looked that up in other discussion groups and I've tried diligently working my way through the various solutions. Viz, I renamed the file with the 'OLD' extension: nada; I tried running fixmapi.exe: niente. I've tried uninstalling and reinstalling and rebooting and restoring my laptop so many times, my fingers are beginning to bleed.... And, by the way, when I click on the mail applet in control panel, I get a message saying 'You need more memory or system resources...' which is clearly ridiculous and, when I do close the one window currently open, nothing happens. Should this be relevant, I'm using a ThinkPad T61 with Windows Vista and a 60-day trial version of Office 2007 pre-installed. I suspect, having read numerous other posts concerning variations on my Outlook nightmare, that my problems began when I installed Outlook 2003 before removing the trial 2007. However, there was a time when I could get Outlook to run successfully, so I'm not entirely sure why the above MAPI32 related problems have arisen. I'd prefer not to restore the laptop to factory settings, but perhaps that's the only option. I look forward to hearing your solutions. "DL" wrote: In edition to Hal's post; Your OL is running ok with no problems, yes When you go to FileOpenData File.....browse to, select your old data file, this is when you get the error, yes? That being so, close OL, locate scanpst.exe, open it and run it against your old OL data file. If it reports errors, that it fixes, run it again. Next select the mail applet in the control panel, add a data file and select your old data file. Close the mail applet. Open OL, it opens without errs? your old data file should be attached and you should be able to browse old data. Is this so? "Sarah M" wrote in message ... I've tried doing that, and I get a message that reads: 'An error has occurred in the script on this page. Line 298. Char. 1. Error Access is denied. Code 0 URL; outlook://Personal%20Folders/' It then asks if I want to continue running scripts on this page, and whether I answer yes or no makes no difference. I hope this makes sense to you. Thanks for your help. "DL" wrote: You have to open within OL and not via explorer ie start OL then open, from OL "Sarah M" wrote in message ... Thanks for getting back to me. However, I've tried opening the old data file by choosing Outlook from the list of programmes, but when I do that, I get a message saying the operation has failed. "DL" wrote: Importing is not the correct way to deal with a native OL data file Within OL, FileOpenData File ......open your 'old' data file "Sarah M" wrote in message ... I'm using Office 2003, which I've successfully loaded onto my new PC. (It's running Vista Business, whereas I had XP on the old one -- if that's relevant.) In Outlook, when I try to import the .pst files I'd backed-up and copied to the folder in Application Data/Microsoft/Outlook, a few old emails in my archive files are imported, but nothing else: no other emails, nor the calendar, contacts and tasks. It's a big .pst file 1.2GB. I've installed all possible updates. I need Outlook in order to work, so this is driving me bonkers and any assistance would be greatly appreciated. Many thanks for your time. |
#15
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Problems importing Outlook backup files to a new computer
youre welcome
"Sarah M" wrote in message ... Yippee! It's working! I don't believe it. Thank you so much for your help. I can't tell you what a relief it is. Thank you thank you thank you.... "DL" wrote: 'Mail delivery....' means this is your data file that is set as default for your mail delivery/receive store It further means that you 'backup' data file is attached to OL Open OL, expand the Folders View, you should have two Personal Folders, one of which will be your origonal 'backup data file' "Sarah M" wrote in message ... Ok, I've now reinstalled Outlook 2003, and followed the instructions in the 'Reconnect your old data' page. Naturally, OL wouldn't open my backup file when I selected it. So, next I ran scanpst.exe twice, as directed. And now I've reached the wall that is the mail applet in Control Panel. In 'Mail Setup Outlook', I click on Data Files which, allegedly, will allow me to change settings for the files OL uses to store email messages. I get through to two files, the default OL pst, and my backup pst. However, next to the default pst it reads 'Mail delivery l...' (I can't see any further) which is what, I presume, I want to transfer to my backup file. But I can't do that. I've opened the folders and looked at the settings, but nothing (here) appears to allow me to, as promised, change the mail delivery settings. This is getting very exhausting! "DL" wrote: Failing to uninstall the trial, first, may well be the root cause of your issues. Do you have a vista cd, with which you can run the Vista equivelent of sytem file checker? - I dont use Vista so I assume such exists "Sarah M" wrote in message ... Many thanks to both of you for trying to help me but, sadly, things have gone from bad to worse and I am now unable to run Outlook at all. First of all, I got the dreaded 'MAPI32.DLL error' message. I looked that up in other discussion groups and I've tried diligently working my way through the various solutions. Viz, I renamed the file with the 'OLD' extension: nada; I tried running fixmapi.exe: niente. I've tried uninstalling and reinstalling and rebooting and restoring my laptop so many times, my fingers are beginning to bleed.... And, by the way, when I click on the mail applet in control panel, I get a message saying 'You need more memory or system resources...' which is clearly ridiculous and, when I do close the one window currently open, nothing happens. Should this be relevant, I'm using a ThinkPad T61 with Windows Vista and a 60-day trial version of Office 2007 pre-installed. I suspect, having read numerous other posts concerning variations on my Outlook nightmare, that my problems began when I installed Outlook 2003 before removing the trial 2007. However, there was a time when I could get Outlook to run successfully, so I'm not entirely sure why the above MAPI32 related problems have arisen. I'd prefer not to restore the laptop to factory settings, but perhaps that's the only option. I look forward to hearing your solutions. "DL" wrote: In edition to Hal's post; Your OL is running ok with no problems, yes When you go to FileOpenData File.....browse to, select your old data file, this is when you get the error, yes? That being so, close OL, locate scanpst.exe, open it and run it against your old OL data file. If it reports errors, that it fixes, run it again. Next select the mail applet in the control panel, add a data file and select your old data file. Close the mail applet. Open OL, it opens without errs? your old data file should be attached and you should be able to browse old data. Is this so? "Sarah M" wrote in message ... I've tried doing that, and I get a message that reads: 'An error has occurred in the script on this page. Line 298. Char. 1. Error Access is denied. Code 0 URL; outlook://Personal%20Folders/' It then asks if I want to continue running scripts on this page, and whether I answer yes or no makes no difference. I hope this makes sense to you. Thanks for your help. "DL" wrote: You have to open within OL and not via explorer ie start OL then open, from OL "Sarah M" wrote in message ... Thanks for getting back to me. However, I've tried opening the old data file by choosing Outlook from the list of programmes, but when I do that, I get a message saying the operation has failed. "DL" wrote: Importing is not the correct way to deal with a native OL data file Within OL, FileOpenData File ......open your 'old' data file "Sarah M" wrote in message ... I'm using Office 2003, which I've successfully loaded onto my new PC. (It's running Vista Business, whereas I had XP on the old one -- if that's relevant.) In Outlook, when I try to import the .pst files I'd backed-up and copied to the folder in Application Data/Microsoft/Outlook, a few old emails in my archive files are imported, but nothing else: no other emails, nor the calendar, contacts and tasks. It's a big .pst file 1.2GB. I've installed all possible updates. I need Outlook in order to work, so this is driving me bonkers and any assistance would be greatly appreciated. Many thanks for your time. |
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