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#1
February 8th, 2008, 02:36 AM
posted to microsoft.public.office.setup
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Can't install MSO2007 Student & Home
I purchased MSO Student/Home got the "key" It downloaded an Icon (X12-30107)
I click on it and it started downloading the program...then got "ERROR 1406" I hit ignore and it said the program was installed...BUT...there is no start icon and if I click the X-12-30107 it just tries to down load the program again... I sent MS support a post and they sent me another download site...same thing all over...and everytime I try to contact MSO2007 help it won't let me finish the E-mail..says my "Key" is no good...and it is the one they issued... I am really frustrated... DO I have to uninstall the trial first??? Any help or advise will be appreciated.. Hefs 
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#2
February 8th, 2008, 03:19 AM
posted to microsoft.public.office.setup
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Can't install MSO2007 Student & Home
Yes, you must uninstall the trial version of Office 2007 first.
-- Carey Frisch Microsoft MVP Windows Shell/User --------------------------------------------------------------- "hefs" wrote in message ... I purchased MSO Student/Home got the "key" It downloaded an Icon (X12-30107) I click on it and it started downloading the program...then got "ERROR 1406" I hit ignore and it said the program was installed...BUT...there is no start icon and if I click the X-12-30107 it just tries to down load the program again... I sent MS support a post and they sent me another download site...same thing all over...and everytime I try to contact MSO2007 help it won't let me finish the E-mail..says my "Key" is no good...and it is the one they issued... I am really frustrated... DO I have to uninstall the trial first??? Any help or advise will be appreciated.. Hefs
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#3
February 8th, 2008, 08:24 PM
posted to microsoft.public.office.setup
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Can't install MSO2007 Student & Home
Yes you have to uninstall any trial edition, run disk clean up to delete
temp files & reboot before trying again "hefs" wrote in message ... I purchased MSO Student/Home got the "key" It downloaded an Icon (X12-30107) I click on it and it started downloading the program...then got "ERROR 1406" I hit ignore and it said the program was installed...BUT...there is no start icon and if I click the X-12-30107 it just tries to down load the program again... I sent MS support a post and they sent me another download site...same thing all over...and everytime I try to contact MSO2007 help it won't let me finish the E-mail..says my "Key" is no good...and it is the one they issued... I am really frustrated... DO I have to uninstall the trial first??? Any help or advise will be appreciated.. Hefs
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#4
February 9th, 2008, 12:16 AM
posted to microsoft.public.office.setup
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Can't install MSO2007 Student & Home
Great...worked..I have it installed but the MSO2007 trial ASST still pops up asking for my key tec...when I get to the program it tells me "Office application version does not match"..then works ok... Something must not have uninstalled... Any Idas?? Thanks, hefs "DL" wrote: Yes you have to uninstall any trial edition, run disk clean up to delete temp files & reboot before trying again "hefs" wrote in message ... I purchased MSO Student/Home got the "key" It downloaded an Icon (X12-30107) I click on it and it started downloading the program...then got "ERROR 1406" I hit ignore and it said the program was installed...BUT...there is no start icon and if I click the X-12-30107 it just tries to down load the program again... I sent MS support a post and they sent me another download site...same thing all over...and everytime I try to contact MSO2007 help it won't let me finish the E-mail..says my "Key" is no good...and it is the one they issued... I am really frustrated... DO I have to uninstall the trial first??? Any help or advise will be appreciated.. Hefs
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#5
May 28th, 2009, 01:11 AM
posted to microsoft.public.office.setup
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Can't install MSO2007 Student & Home
I have a similar problem. Earlier this evening I bought the Office pack on
line and tried to download. 6 hours later and it's still failing. Error 1406. I've tried uninstalling the trial version but could not do that either. Have tried the disc clean up. HOW can I access my new software? Having just paid £100 for the joint package I don't want to pay another £46.00 to get help on line!!! -- jc "hefs" wrote: Great...worked..I have it installed but the MSO2007 trial ASST still pops up asking for my key tec...when I get to the program it tells me "Office application version does not match"..then works ok... Something must not have uninstalled... Any Idas?? Thanks, hefs "DL" wrote: Yes you have to uninstall any trial edition, run disk clean up to delete temp files & reboot before trying again "hefs" wrote in message ... I purchased MSO Student/Home got the "key" It downloaded an Icon (X12-30107) I click on it and it started downloading the program...then got "ERROR 1406" I hit ignore and it said the program was installed...BUT...there is no start icon and if I click the X-12-30107 it just tries to down load the program again... I sent MS support a post and they sent me another download site...same thing all over...and everytime I try to contact MSO2007 help it won't let me finish the E-mail..says my "Key" is no good...and it is the one they issued... I am really frustrated... DO I have to uninstall the trial first??? Any help or advise will be appreciated.. Hefs
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#6
May 28th, 2009, 08:52 AM
posted to microsoft.public.office.setup
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Can't install MSO2007 Student & Home
You have to uninstall any trial edition together with the activation
assistant and reboot prior to installing any paid for version. Use add/remove to uninstall, if that doesnt work http://support.microsoft.com/kb/928218/en-us "jc" wrote in message ... I have a similar problem. Earlier this evening I bought the Office pack on line and tried to download. 6 hours later and it's still failing. Error 1406. I've tried uninstalling the trial version but could not do that either. Have tried the disc clean up. HOW can I access my new software? Having just paid £100 for the joint package I don't want to pay another £46.00 to get help on line!!! -- jc "hefs" wrote: Great...worked..I have it installed but the MSO2007 trial ASST still pops up asking for my key tec...when I get to the program it tells me "Office application version does not match"..then works ok... Something must not have uninstalled... Any Idas?? Thanks, hefs "DL" wrote: Yes you have to uninstall any trial edition, run disk clean up to delete temp files & reboot before trying again "hefs" wrote in message ... I purchased MSO Student/Home got the "key" It downloaded an Icon (X12-30107) I click on it and it started downloading the program...then got "ERROR 1406" I hit ignore and it said the program was installed...BUT...there is no start icon and if I click the X-12-30107 it just tries to down load the program again... I sent MS support a post and they sent me another download site...same thing all over...and everytime I try to contact MSO2007 help it won't let me finish the E-mail..says my "Key" is no good...and it is the one they issued... I am really frustrated... DO I have to uninstall the trial first??? Any help or advise will be appreciated.. Hefs
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