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Seem to be permanently logged out



 
 
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  #1  
Old October 10th, 2009, 04:46 PM posted to microsoft.public.outlook.general
Mike in Carolina
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Posts: 1
Default Seem to be permanently logged out

I logged out of my (Office Outlook Web Access) exchange email account the
other day and now can not log back in. Every time I try I get this message …

You have successfully logged off from Outlook Web Access. We recommend that
you close all browser windows at this time.

Does anyone have any ideas on how I can get around this???

Thanks in advance.

  #2  
Old October 10th, 2009, 04:53 PM posted to microsoft.public.outlook.general
Diane Poremsky [MVP]
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Posts: 17,338
Default Seem to be permanently logged out

Delete the cookies or if using IE8, use an Inprivate Browsing session.

--

Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


"Mike in Carolina" Mike in wrote in
message ...
I logged out of my (Office Outlook Web Access) exchange email account the
other day and now can not log back in. Every time I try I get this
message …

You have successfully logged off from Outlook Web Access. We recommend
that
you close all browser windows at this time.

Does anyone have any ideas on how I can get around this???

Thanks in advance.

  #3  
Old October 10th, 2009, 05:08 PM posted to microsoft.public.outlook.general
Mike in Carolina[_2_]
external usenet poster
 
Posts: 2
Default Seem to be permanently logged out


Thanks Diane,

I tried both and unfortunately its still not working...very frustrating but
I do appreciate you trying to help!

Mike

"Diane Poremsky [MVP]" wrote:

Delete the cookies or if using IE8, use an Inprivate Browsing session.

--

Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


"Mike in Carolina" Mike in wrote in
message ...
I logged out of my (Office Outlook Web Access) exchange email account the
other day and now can not log back in. Every time I try I get this
message …

You have successfully logged off from Outlook Web Access. We recommend
that
you close all browser windows at this time.

Does anyone have any ideas on how I can get around this???

Thanks in advance.


  #4  
Old October 10th, 2009, 05:19 PM posted to microsoft.public.outlook.general
VanguardLH[_2_]
external usenet poster
 
Posts: 4,113
Default Seem to be permanently logged out

Mike in Carolina wrote:

I logged out of my (Office Outlook Web Access) exchange email account the
other day and now can not log back in. Every time I try I get this message ¡K

You have successfully logged off from Outlook Web Access. We recommend that
you close all browser windows at this time.


Are you still running the same Windows session now as you were before
(i.e., has Windows been running and you still logged on since your first
OWA use)? If so, have you look in the Processes tab of Task Manager
after you thought you closed IE8 to see if there were any remnant
instances of iexplore.exe still loaded?

Logged out of your Windows session and logged back in yet? Tried
rebooting yet?

Diane mentioned purging the web browser's cookies which you said didn't
help. Did you make sure ALL cookies got purged? If the Preserve option
is enabled under the delete settings then cookies for those sites don't
get purged.
  #5  
Old October 10th, 2009, 06:04 PM posted to microsoft.public.outlook.general
Mike in Carolina[_2_]
external usenet poster
 
Posts: 2
Default Seem to be permanently logged out

You know that was turned on, I turned it off and deleted again and amazingly
it still won't work! I tries another computer and I'm able to log on fine so
the issue has got to be on this one...did a system restore to a day before
the problem and still won't budge. Very puzzling...

Thank you for your advice though.

Mike

"VanguardLH" wrote:

Mike in Carolina wrote:

I logged out of my (Office Outlook Web Access) exchange email account the
other day and now can not log back in. Every time I try I get this message …

You have successfully logged off from Outlook Web Access. We recommend that
you close all browser windows at this time.


Are you still running the same Windows session now as you were before
(i.e., has Windows been running and you still logged on since your first
OWA use)? If so, have you look in the Processes tab of Task Manager
after you thought you closed IE8 to see if there were any remnant
instances of iexplore.exe still loaded?

Logged out of your Windows session and logged back in yet? Tried
rebooting yet?

Diane mentioned purging the web browser's cookies which you said didn't
help. Did you make sure ALL cookies got purged? If the Preserve option
is enabled under the delete settings then cookies for those sites don't
get purged.

 




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