"The operation failed"

I have installed Office XP Pro and service pack 3, but
cannot use Outlook for email due to some unknown setup
problem. I have defined my POP3 account and the test
message sends fine. But I get the wonderfully helpful
dialog "The operation failed" whenever I try to (1) send
or receive messages, or (2) when I try to access the
Options|Mail Setup tab|Send/Receive button to define
options. So I am for all practical purposes blocked.

I have tried the latest service pack and tried
uninstalling and reinstalling Office, but the same
problem persists. I am using Windows XP Home as the
operating system.

Hi Roger,
I had a similar problem and fixed it by making a copy of my current Outlook
profile, deleting the old and using the new one as the default.

Go to Start-Settings-Control Panel-Mail. Click Show Profiles. Click
Copy... to copy the old profile to a new name. To check if the newly copied
profile works, select the "Prompt for a profile to be used" radio button.
Click OK. Start outlook and select the new profile. Test "Send/Receive" if
it works... (Mine did ) If it does work, go and delete the old profile
and set the radio button "Always use this profile", selecting the new
profile for the default.

Hope this helps...
Cheers
Christo

"Roger Hanggi" wrote in message
...
I have installed Office XP Pro and service pack 3, but
cannot use Outlook for email due to some unknown setup
problem. I have defined my POP3 account and the test
message sends fine. But I get the wonderfully helpful
dialog "The operation failed" whenever I try to (1) send
or receive messages, or (2) when I try to access the
Options|Mail Setup tab|Send/Receive button to define
options. So I am for all practical purposes blocked.

I have tried the latest service pack and tried
uninstalling and reinstalling Office, but the same
problem persists. I am using Windows XP Home as the
operating system.