New PC with Vista, using Office XP 2003

I just purchased a new PC with Vista and was assured at the time of purchase
that my version of Office XP 2003 is compatible. No apparent problem loading
it or the updates, but when I try to open Outlook, I get an error message
that says it needs to be re-loaded. That doesn't work either. I have to keep
this Office program as I do a lot of work from home, and my employer is
unlikely to move to the new products for a year or more. Any tips on making
this work. (I'm a nurse, not a techy)

outlook 2003 should work just fine on Vista. Look in control panel,
administrative tools, event viewer and see if it has better info on the
failure.

Did you make a new profile or use the vista file transfer tool to move
outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"jeanne27" wrote in message
...
I just purchased a new PC with Vista and was assured at the time of
purchase
that my version of Office XP 2003 is compatible. No apparent problem
loading
it or the updates, but when I try to open Outlook, I get an error message
that says it needs to be re-loaded. That doesn't work either. I have to
keep
this Office program as I do a lot of work from home, and my employer is
unlikely to move to the new products for a year or more. Any tips on
making
this work. (I'm a nurse, not a techy)

I installed Office from the original CDs, then downloaded the updates.
Outlook with all my files is still on my old PC. I am a little concerned
about using the file transfer because I read in a lot of places that it loses
files. Until I get everything set up on the new one, I need to be able to
access those, so I just did a new install. Is there something else I should
download?

I will check the things you listed below when I get home. Thanks for your
help.
Jeanne



"Diane Poremsky [MVP]" wrote:

outlook 2003 should work just fine on Vista. Look in control panel,
administrative tools, event viewer and see if it has better info on the
failure.

Did you make a new profile or use the vista file transfer tool to move
outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"jeanne27" wrote in message
...
I just purchased a new PC with Vista and was assured at the time of
purchase
that my version of Office XP 2003 is compatible. No apparent problem
loading
it or the updates, but when I try to open Outlook, I get an error message
that says it needs to be re-loaded. That doesn't work either. I have to
keep
this Office program as I do a lot of work from home, and my employer is
unlikely to move to the new products for a year or more. Any tips on
making
this work. (I'm a nurse, not a techy)

BTW
OfficeXP and Office2003 are seperate versions, or are you saying you have
OfficeXp and Outlook2003?

"jeanne27" wrote in message
news
I installed Office from the original CDs, then downloaded the updates.
Outlook with all my files is still on my old PC. I am a little concerned
about using the file transfer because I read in a lot of places that it
loses
files. Until I get everything set up on the new one, I need to be able to
access those, so I just did a new install. Is there something else I
should
download?

I will check the things you listed below when I get home. Thanks for your
help.
Jeanne



"Diane Poremsky [MVP]" wrote:

outlook 2003 should work just fine on Vista. Look in control panel,
administrative tools, event viewer and see if it has better info on the
failure.

Did you make a new profile or use the vista file transfer tool to move
outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"jeanne27" wrote in message
...
I just purchased a new PC with Vista and was assured at the time of
purchase
that my version of Office XP 2003 is compatible. No apparent problem
loading
it or the updates, but when I try to open Outlook, I get an error
message
that says it needs to be re-loaded. That doesn't work either. I have
to
keep
this Office program as I do a lot of work from home, and my employer
is
unlikely to move to the new products for a year or more. Any tips on
making
this work. (I'm a nurse, not a techy)

Installing from the cd is the best way - the file transfer tool has a the
potential to make a mess of things.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"jeanne27" wrote in message
news
I installed Office from the original CDs, then downloaded the updates.
Outlook with all my files is still on my old PC. I am a little concerned
about using the file transfer because I read in a lot of places that it
loses
files. Until I get everything set up on the new one, I need to be able to
access those, so I just did a new install. Is there something else I
should
download?

I will check the things you listed below when I get home. Thanks for your
help.
Jeanne



"Diane Poremsky [MVP]" wrote:

outlook 2003 should work just fine on Vista. Look in control panel,
administrative tools, event viewer and see if it has better info on the
failure.

Did you make a new profile or use the vista file transfer tool to move
outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"jeanne27" wrote in message
...
I just purchased a new PC with Vista and was assured at the time of
purchase
that my version of Office XP 2003 is compatible. No apparent problem
loading
it or the updates, but when I try to open Outlook, I get an error
message
that says it needs to be re-loaded. That doesn't work either. I have to
keep
this Office program as I do a lot of work from home, and my employer is
unlikely to move to the new products for a year or more. Any tips on
making
this work. (I'm a nurse, not a techy)

Sorry - what I have is Microsoft Office Professional Edition 2003.

"DL" wrote:

BTW
OfficeXP and Office2003 are seperate versions, or are you saying you have
OfficeXp and Outlook2003?

"jeanne27" wrote in message
news
I installed Office from the original CDs, then downloaded the updates.
Outlook with all my files is still on my old PC. I am a little concerned
about using the file transfer because I read in a lot of places that it
loses
files. Until I get everything set up on the new one, I need to be able to
access those, so I just did a new install. Is there something else I
should
download?

I will check the things you listed below when I get home. Thanks for your
help.
Jeanne



"Diane Poremsky [MVP]" wrote:

outlook 2003 should work just fine on Vista. Look in control panel,
administrative tools, event viewer and see if it has better info on the
failure.

Did you make a new profile or use the vista file transfer tool to move
outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"jeanne27" wrote in message
...
I just purchased a new PC with Vista and was assured at the time of
purchase
that my version of Office XP 2003 is compatible. No apparent problem
loading
it or the updates, but when I try to open Outlook, I get an error
message
that says it needs to be re-loaded. That doesn't work either. I have
to
keep
this Office program as I do a lot of work from home, and my employer
is
unlikely to move to the new products for a year or more. Any tips on
making
this work. (I'm a nurse, not a techy)

Insert your Office2003 cd, select Repair and let it run.
Try OL again, if no go.
Control Panel Mail Applet Create New Profile, add accounts & new data
File, set it as default.
Test accounts, within mail applet.
Then start OL
If there is still a problem locate Event Viewer in Vista (As I dont use
Vista I cannot be specific on location, maybe Adminastrative Tools) and see
if that gives a clue as to why OL is failing

"jeanne27" wrote in message
...
Sorry - what I have is Microsoft Office Professional Edition 2003.

"DL" wrote:

BTW
OfficeXP and Office2003 are seperate versions, or are you saying you
have
OfficeXp and Outlook2003?

"jeanne27" wrote in message
news
I installed Office from the original CDs, then downloaded the updates.
Outlook with all my files is still on my old PC. I am a little
concerned
about using the file transfer because I read in a lot of places that
it
loses
files. Until I get everything set up on the new one, I need to be able
to
access those, so I just did a new install. Is there something else I
should
download?

I will check the things you listed below when I get home. Thanks for
your
help.
Jeanne



"Diane Poremsky [MVP]" wrote:

outlook 2003 should work just fine on Vista. Look in control panel,
administrative tools, event viewer and see if it has better info on
the
failure.

Did you make a new profile or use the vista file transfer tool to
move
outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"jeanne27" wrote in message
...
I just purchased a new PC with Vista and was assured at the time of
purchase
that my version of Office XP 2003 is compatible. No apparent
problem
loading
it or the updates, but when I try to open Outlook, I get an error
message
that says it needs to be re-loaded. That doesn't work either. I
have
to
keep
this Office program as I do a lot of work from home, and my
employer
is
unlikely to move to the new products for a year or more. Any tips
on
making
this work. (I'm a nurse, not a techy)

I couldn't find anything in Event Viewer that made any sense to me. The error
message that I see is MAPI32.DLL and says something about there possibly
being another mail program operating. I haven't set anything up - the
programs that were on the PC when I bought it are there, but I have not done
anything to activate them. I have a ninety-day trial version of Office 2007
that came on the PC; is it okay to uninstall that or should I leave it alone?
Will it help this problem to uninstall it?

"Diane Poremsky [MVP]" wrote:

Installing from the cd is the best way - the file transfer tool has a the
potential to make a mess of things.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"jeanne27" wrote in message
news
I installed Office from the original CDs, then downloaded the updates.
Outlook with all my files is still on my old PC. I am a little concerned
about using the file transfer because I read in a lot of places that it
loses
files. Until I get everything set up on the new one, I need to be able to
access those, so I just did a new install. Is there something else I
should
download?

I will check the things you listed below when I get home. Thanks for your
help.
Jeanne



"Diane Poremsky [MVP]" wrote:

outlook 2003 should work just fine on Vista. Look in control panel,
administrative tools, event viewer and see if it has better info on the
failure.

Did you make a new profile or use the vista file transfer tool to move
outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"jeanne27" wrote in message
...
I just purchased a new PC with Vista and was assured at the time of
purchase
that my version of Office XP 2003 is compatible. No apparent problem
loading
it or the updates, but when I try to open Outlook, I get an error
message
that says it needs to be re-loaded. That doesn't work either. I have to
keep
this Office program as I do a lot of work from home, and my employer is
unlikely to move to the new products for a year or more. Any tips on
making
this work. (I'm a nurse, not a techy)

jeanne27 wrote:

I have a
ninety-day trial version of Office 2007 that came on the PC; is it
okay to uninstall that or should I leave it alone? Will it help this
problem to uninstall it?

This could very well be the problem. It's problematic installing a version
of Outlook, especially an earlier version, over the top of a trial version.
--
Brian Tillman

That took care of it! Thanks so much!

"Brian Tillman" wrote:

jeanne27 wrote:

I have a
ninety-day trial version of Office 2007 that came on the PC; is it
okay to uninstall that or should I leave it alone? Will it help this
problem to uninstall it?

This could very well be the problem. It's problematic installing a version
of Outlook, especially an earlier version, over the top of a trial version.
--
Brian Tillman