If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Format of Out of Office Message
We have an email account that receives many messages from customers and we
can't respond as quickly as we'd like. We want to set an out of office message on the account so we can direct customers to various links on our web site in case that would answer their question. When I wrote the document in word, I included hyperlinks that could be clicked on, and used a few indents. Nothing any fancier. But the hyperlinks show up as plain text and the indents were lost. Is there any way to preserve this formatting for the message or do you have another idea about how to handle the problem? Thanks in advance. |
#2
|
|||
|
|||
Format of Out of Office Message
We have an email account that receives many messages from customers
and we can't respond as quickly as we'd like. We want to set an out of office message on the account so we can direct customers to various links on our web site in case that would answer their question. When I wrote the document in word, I included hyperlinks that could be clicked on, and used a few indents. Nothing any fancier. But the hyperlinks show up as plain text and the indents were lost. Is there any way to preserve this formatting for the message or do you have another idea about how to handle the problem? Well, first, I'd recommend not using OOF for this. When I was looking for a job, I thought it was kind of silly that the auto-responders all said 'Out of Office' on the Subject line when it most definitely wasn't an out of office message, but was a simple 'Thanks for your application'. It really showed an environment that hadn't explored Exchange/Outlook functionality and were ok looking kinda foolish. Personally, I would go to the Exchange side and use something like http://www.cdolive.com/autoreply.htm. Otherwise, on the Outlook side: http://www.timeatlas.com/mos/Email/O..._&_Temp late/ -- f.h. Microsoft Outlook MVP |
#3
|
|||
|
|||
Format of Out of Office Message
Thanks for the tips. I'm an end-user, so started with your second
suggestion. It works very well, except Outlook said it was a client-only rule, which I think will be a problem in this case. I've asked our IT dept. if there's a way to make the rule server-based, but have no idea if it's even possible. But the formatting was preserved in the test I did by e-mailing from another account. just didn't invoke the rule until I opened the original e-mail account. Oh well. "F.H. Muffman" wrote: We have an email account that receives many messages from customers and we can't respond as quickly as we'd like. We want to set an out of office message on the account so we can direct customers to various links on our web site in case that would answer their question. When I wrote the document in word, I included hyperlinks that could be clicked on, and used a few indents. Nothing any fancier. But the hyperlinks show up as plain text and the indents were lost. Is there any way to preserve this formatting for the message or do you have another idea about how to handle the problem? Well, first, I'd recommend not using OOF for this. When I was looking for a job, I thought it was kind of silly that the auto-responders all said 'Out of Office' on the Subject line when it most definitely wasn't an out of office message, but was a simple 'Thanks for your application'. It really showed an environment that hadn't explored Exchange/Outlook functionality and were ok looking kinda foolish. Personally, I would go to the Exchange side and use something like http://www.cdolive.com/autoreply.htm. Otherwise, on the Outlook side: http://www.timeatlas.com/mos/Email/O..._&_Temp late/ -- f.h. Microsoft Outlook MVP |
#4
|
|||
|
|||
Format of Out of Office Message
We have an email account that receives many messages from customers
and we can't respond as quickly as we'd like. We want to set an out of office message on the account so we can direct customers to various links on our web site in case that would answer their question. When I wrote the document in word, I included hyperlinks that could be clicked on, and used a few indents. Nothing any fancier. But the hyperlinks show up as plain text and the indents were lost. Is there any way to preserve this formatting for the message or do you have another idea about how to handle the problem? Well, first, I'd recommend not using OOF for this. When I was looking for a job, I thought it was kind of silly that the auto-responders all said 'Out of Office' on the Subject line when it most definitely wasn't an out of office message, but was a simple 'Thanks for your application'. It really showed an environment that hadn't explored Exchange/Outlook functionality and were ok looking kinda foolish. Personally, I would go to the Exchange side and use something like http://www.cdolive.com/autoreply.htm. Otherwise, on the Outlook side: http://www.timeatlas.com/mos/Email/O...Reply_Emails_w ith_Outlook_Rules_&_Template/ Thanks for the tips. I'm an end-user, so started with your second suggestion. It works very well, except Outlook said it was a client-only rule, which I think will be a problem in this case. I've asked our IT dept. if there's a way to make the rule server-based, but have no idea if it's even possible. But the formatting was preserved in the test I did by e-mailing from another account. just didn't invoke the rule until I opened the original e-mail account. There should be a rule option 'Have server reply with..' which wouldn't be client side only. -- f.h. Microsoft Outlook MVP |
Thread Tools | |
Display Modes | |
|
|