Outlook Express won't forward

Bruce, one last question.... Would the Windows Defender have anything to do
with it? I've heard complaints about it but am not sure that it would affect
OE.
That was the last question and I truly thank you one last time.
Have a great and safe week.
--
gbodd


"Bruce Hagen" wrote:

Glad to help, Glen. Since it worked for you, I'm kind of at a loss. The only
things I can think of again is e-mail scanning, a third party program that
messes with e-mail, or your ISP. For all I know, it may be Windows Live
Safety Center. Try disabling that and give it a shot.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Glen" wrote in message
...
I thank you for your help Bruce. My only question is, why is it that it is
every person who sends me something that might have graphics or pictures
in
it. Can't forward any of them w/out 'Forward as Attachment...'
I do go into the Windows Live Safety Center and have them take care of
everything for me at least once a week. I love it!
Again, thank you for taking the time.
--
gbodd


"Bruce Hagen" wrote:

Then what you are receiving isn't inserted properly by the sender. For
example, a simple copy/paste may get to the first recipient but that's
it.

So the problem is not on your end. Should you ever have this situation in
the future and want to send the picture on to others, you will have to
save
the picture to your HDD and then insert it in a new message.

There is nothing for you to do unless you can instruct the sender to send
graphics correctly.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Glen" wrote in message
...
I chose a picture under Documents & Settings on the hard drive. Sent it
to
me. Came in just fine. Forwarded it to myself & other user and it went
through just fine without any problem.
--
gbodd


"Bruce Hagen" wrote:

Open a new message window and Insert | Picture and select one from a
folder
on your HDD and test it. A graphic Web page is very likely to have
problems.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Glen" wrote in message
...
I sent myself a clean graphics page from the web, then try to forward
it
on
to myself and the other user. Got the usual 'picture will not show
up.'
--
gbodd


"Bruce Hagen" wrote:

The e-mail that you sent yourself *did* have a graphic included,
correct?
But it wouldn't forward to yourself after that?
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Glen" wrote in message
...
Bruce H. wrote:
" Now, you did say that when you created an e-mail and sent it to
yourself
you
got the message on the original send and not even a forward?"
------------When I created and e-mail and sent it to me
everything
was
fine. Anything that is text will go without any problems and is
not
a
forward with pictures or graphics in it.


--
gbodd


"Bruce Hagen" wrote:

Leave AVG running, but do turn of the e-mail scanning. Sometimes
this
doesn't stick with AVG and you have to uninstall it and
reinstall
and
choose
Custom Mode and uncheck e-mail scanning there.

I use AVG and have had e-mail scanning turned of since day one.
Should
you
feel apprehensive about this:

This is from Symantec, but applies to all anti-virus programs.

From:
http://snipurl.com/bmf6

Is my computer still protected against viruses if I disable
Email
Scanning?

Disabling Email Scanning does not leave you unprotected against
viruses
that
are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans
incoming files as they are saved to your hard drive, including
email
and
email attachments. Email Scanning is just another layer on top
of
this.
To
make sure that Auto-Protect is providing the maximum protection,
keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that
you
have
the most recent virus definitions.

Now, you did say that when you created an e-mail and sent it to
yourself
you
got the message on the original send and not even a forward? If
nothing
previously suggested helps, then let's try a new Outbox and Sent
Items
folder.

Do the following for the Outbox, and if the problem persists,
repeat
for
Sent Items after you move any messages you wish to save to a
local
folder
you create.

Tools | Options | Maintenance | Store Folder will reveal the
location
of
your Outlook Express files. Press the Tab key to highlight the
folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will
put
the
location in the box - Click OK and you'll see the OE files.
Otherwise,
write
the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by
default
marked as hidden. To view these files in Windows Explorer, you
must
enable
Show Hidden Files and Folders under Start | Control Panel |
Folder
Options |
View.

With OE closed, find the DBX file for the folder in question
{Outbox.dbx}
and delete it. A new one will be created automatically when you
open
OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually
become
corrupt. Create your own user defined folders for storing mail
and
move
your
mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is
feasible.

After you are done, follow up by compacting your folders
manually
while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no
folders
are
open. Then: File | Work Offline (or double click Working Online
in
the
Status Bar). File | Folder | Compact all folders. Don't touch
anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a
redundant
layer
of protection that eats up CPUs and causes a multitude of
problems
such
as
time-outs and account setting changes. Your up-to-date A/V
program
will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in
background
and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Glen" wrote in message
...
This is a home computer with one other person..
I have AVG and I did the test the other day with my e-mail
turned
off
and
it
didn't do one bit of good..................What is so
frustrating
is
that
I
have taken pains over the past nine years to learn everything
that I
can
and
to continue studying and learning. This is the first time
that I
have
had
something that I could not do myself. The other user of this
computer
doesn't
even try to correct things and relies strictly on me.
Do you suggest that I do go on and disable the email scanner
on
the
computer? I am with Charter Cable and they have absolutely
nothing
that
protects you from receiving viruses or spam. Wish that I
still
had
Cox
Cable.
--
gbodd


"Bruce Hagen" wrote:

Two identities with the same problem. That is possible, but
less
likely.
You
can try a third to see. Easily deleted if it is of no help.

Are you scanning e-mail? Turn it off. It adds no extra
protection
and
could
be the cause.

This isn't a networked computer at your job per chance?
--
Bruce Hagen

I have no idea if it would have anything to do with it, but with MS and OE,
you never know. MS has a habit of offering programs that screw up previous
programs. It never hurts to check.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Glen" wrote in message
...
Bruce, one last question.... Would the Windows Defender have anything to
do
with it? I've heard complaints about it but am not sure that it would
affect
OE.
That was the last question and I truly thank you one last time.
Have a great and safe week.
--
gbodd


"Bruce Hagen" wrote:

Glad to help, Glen. Since it worked for you, I'm kind of at a loss. The
only
things I can think of again is e-mail scanning, a third party program
that
messes with e-mail, or your ISP. For all I know, it may be Windows Live
Safety Center. Try disabling that and give it a shot.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Glen" wrote in message
...
I thank you for your help Bruce. My only question is, why is it that it
is
every person who sends me something that might have graphics or
pictures
in
it. Can't forward any of them w/out 'Forward as Attachment...'
I do go into the Windows Live Safety Center and have them take care of
everything for me at least once a week. I love it!
Again, thank you for taking the time.
--
gbodd


"Bruce Hagen" wrote:

Then what you are receiving isn't inserted properly by the sender. For
example, a simple copy/paste may get to the first recipient but that's
it.

So the problem is not on your end. Should you ever have this situation
in
the future and want to send the picture on to others, you will have to
save
the picture to your HDD and then insert it in a new message.

There is nothing for you to do unless you can instruct the sender to
send
graphics correctly.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Glen" wrote in message
...
I chose a picture under Documents & Settings on the hard drive. Sent
it
to
me. Came in just fine. Forwarded it to myself & other user and it
went
through just fine without any problem.
--
gbodd


"Bruce Hagen" wrote:

Open a new message window and Insert | Picture and select one from
a
folder
on your HDD and test it. A graphic Web page is very likely to have
problems.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Glen" wrote in message
...
I sent myself a clean graphics page from the web, then try to
forward
it
on
to myself and the other user. Got the usual 'picture will not
show
up.'
--
gbodd


"Bruce Hagen" wrote:

The e-mail that you sent yourself *did* have a graphic included,
correct?
But it wouldn't forward to yourself after that?
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Glen" wrote in message
...
Bruce H. wrote:
" Now, you did say that when you created an e-mail and sent it
to
yourself
you
got the message on the original send and not even a forward?"
------------When I created and e-mail and sent it to me
everything
was
fine. Anything that is text will go without any problems and
is
not
a
forward with pictures or graphics in it.


--
gbodd


"Bruce Hagen" wrote:

Leave AVG running, but do turn of the e-mail scanning.
Sometimes
this
doesn't stick with AVG and you have to uninstall it and
reinstall
and
choose
Custom Mode and uncheck e-mail scanning there.

I use AVG and have had e-mail scanning turned of since day
one.
Should
you
feel apprehensive about this:

This is from Symantec, but applies to all anti-virus
programs.

From:
http://snipurl.com/bmf6

Is my computer still protected against viruses if I disable
Email
Scanning?

Disabling Email Scanning does not leave you unprotected
against
viruses
that
are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans
incoming files as they are saved to your hard drive,
including
email
and
email attachments. Email Scanning is just another layer on
top
of
this.
To
make sure that Auto-Protect is providing the maximum
protection,
keep
Auto-Protect enabled and run LiveUpdate regularly to ensure
that
you
have
the most recent virus definitions.

Now, you did say that when you created an e-mail and sent it
to
yourself
you
got the message on the original send and not even a forward?
If
nothing
previously suggested helps, then let's try a new Outbox and
Sent
Items
folder.

Do the following for the Outbox, and if the problem persists,
repeat
for
Sent Items after you move any messages you wish to save to a
local
folder
you create.

Tools | Options | Maintenance | Store Folder will reveal the
location
of
your Outlook Express files. Press the Tab key to highlight
the
folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V
will
put
the
location in the box - Click OK and you'll see the OE files.
Otherwise,
write
the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are
by
default
marked as hidden. To view these files in Windows Explorer,
you
must
enable
Show Hidden Files and Folders under Start | Control Panel |
Folder
Options |
View.

With OE closed, find the DBX file for the folder in question
{Outbox.dbx}
and delete it. A new one will be created automatically when
you
open
OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will
eventually
become
corrupt. Create your own user defined folders for storing
mail
and
move
your
mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is
feasible.

After you are done, follow up by compacting your folders
manually
while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no
folders
are
open. Then: File | Work Offline (or double click Working
Online
in
the
Status Bar). File | Folder | Compact all folders. Don't touch
anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a
redundant
layer
of protection that eats up CPUs and causes a multitude of
problems
such
as
time-outs and account setting changes. Your up-to-date A/V
program
will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in
background
and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Glen" wrote in message
...
This is a home computer with one other person..
I have AVG and I did the test the other day with my e-mail
turned
off
and
it
didn't do one bit of good..................What is so
frustrating
is
that
I
have taken pains over the past nine years to learn
everything
that I
can
and
to continue studying and learning. This is the first time
that I
have
had
something that I could not do myself. The other user of
this
computer
doesn't
even try to correct things and relies strictly on me.
Do you suggest that I do go on and disable the email
scanner
on
the
computer? I am with Charter Cable and they have
absolutely
nothing
that
protects you from receiving viruses or spam. Wish that I
still
had
Cox
Cable.
--
gbodd


"Bruce Hagen" wrote:

Two identities with the same problem. That is possible,
but
less
likely.
You
can try a third to see. Easily deleted if it is of no
help.

Are you scanning e-mail? Turn it off. It adds no extra
protection
and
could
be the cause.

This isn't a networked computer at your job per chance?
--
Bruce Hagen

Windows Defender might indeed be your problem. If you are using it,
make sure that you have the latest version. Earlier versions caused a
number of problems

It's not unusual for security type programs to be overly aggressive and
prevent legitimate things from working.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Glen" wrote in message
...
Bruce, one last question.... Would the Windows Defender have anything
to do
with it? I've heard complaints about it but am not sure that it would
affect
OE.
That was the last question and I truly thank you one last time.
Have a great and safe week.
--
gbodd


"Bruce Hagen" wrote:

Glad to help, Glen. Since it worked for you, I'm kind of at a loss.
The only
things I can think of again is e-mail scanning, a third party program
that
messes with e-mail, or your ISP. For all I know, it may be Windows
Live
Safety Center. Try disabling that and give it a shot.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Glen" wrote in message
...
I thank you for your help Bruce. My only question is, why is it
that it is
every person who sends me something that might have graphics or
pictures
in
it. Can't forward any of them w/out 'Forward as Attachment...'
I do go into the Windows Live Safety Center and have them take care
of
everything for me at least once a week. I love it!
Again, thank you for taking the time.
--
gbodd


"Bruce Hagen" wrote:

Then what you are receiving isn't inserted properly by the sender.
For
example, a simple copy/paste may get to the first recipient but
that's
it.

So the problem is not on your end. Should you ever have this
situation in
the future and want to send the picture on to others, you will
have to
save
the picture to your HDD and then insert it in a new message.

There is nothing for you to do unless you can instruct the sender
to send
graphics correctly.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Glen" wrote in message
...
I chose a picture under Documents & Settings on the hard drive.
Sent it
to
me. Came in just fine. Forwarded it to myself & other user and
it went
through just fine without any problem.
--
gbodd


"Bruce Hagen" wrote:

Open a new message window and Insert | Picture and select one
from a
folder
on your HDD and test it. A graphic Web page is very likely to
have
problems.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Glen" wrote in message
...
I sent myself a clean graphics page from the web, then try to
forward
it
on
to myself and the other user. Got the usual 'picture will
not show
up.'
--
gbodd


"Bruce Hagen" wrote:

The e-mail that you sent yourself *did* have a graphic
included,
correct?
But it wouldn't forward to yourself after that?
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Glen" wrote in message
...
Bruce H. wrote:
" Now, you did say that when you created an e-mail and
sent it to
yourself
you
got the message on the original send and not even a
forward?"
------------When I created and e-mail and sent it to me
everything
was
fine. Anything that is text will go without any problems
and is
not
a
forward with pictures or graphics in it.


--
gbodd


"Bruce Hagen" wrote:

Leave AVG running, but do turn of the e-mail scanning.
Sometimes
this
doesn't stick with AVG and you have to uninstall it and
reinstall
and
choose
Custom Mode and uncheck e-mail scanning there.

I use AVG and have had e-mail scanning turned of since
day one.
Should
you
feel apprehensive about this:

This is from Symantec, but applies to all anti-virus
programs.

From:
http://snipurl.com/bmf6

Is my computer still protected against viruses if I
disable
Email
Scanning?

Disabling Email Scanning does not leave you unprotected
against
viruses
that
are distributed as email attachments. Norton AntiVirus
Auto-Protect
scans
incoming files as they are saved to your hard drive,
including
email
and
email attachments. Email Scanning is just another layer
on top
of
this.
To
make sure that Auto-Protect is providing the maximum
protection,
keep
Auto-Protect enabled and run LiveUpdate regularly to
ensure that
you
have
the most recent virus definitions.

Now, you did say that when you created an e-mail and sent
it to
yourself
you
got the message on the original send and not even a
forward? If
nothing
previously suggested helps, then let's try a new Outbox
and Sent
Items
folder.

Do the following for the Outbox, and if the problem
persists,
repeat
for
Sent Items after you move any messages you wish to save
to a
local
folder
you create.

Tools | Options | Maintenance | Store Folder will reveal
the
location
of
your Outlook Express files. Press the Tab key to
highlight the
folder
location, then Ctrl+C. Close OE, then Start | Run |
Ctrl+V will
put
the
location in the box - Click OK and you'll see the OE
files.
Otherwise,
write
the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 3K, the OE user files (DBX and WAB)
are by
default
marked as hidden. To view these files in Windows
Explorer, you
must
enable
Show Hidden Files and Folders under Start | Control Panel
|
Folder
Options |
View.

With OE closed, find the DBX file for the folder in
question
{Outbox.dbx}
and delete it. A new one will be created automatically
when you
open
OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will
eventually
become
corrupt. Create your own user defined folders for storing
mail
and
move
your
mail to them. Empty Deleted Items folder regularly. Keep
user
created
folders under 100MB, and Default folders as empty as is
feasible.

After you are done, follow up by compacting your folders
manually
while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so
no
folders
are
open. Then: File | Work Offline (or double click Working
Online
in
the
Status Bar). File | Folder | Compact all folders. Don't
touch
anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It
is a
redundant
layer
of protection that eats up CPUs and causes a multitude of
problems
such
as
time-outs and account setting changes. Your up-to-date
A/V
program
will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact
messages in
background
and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Glen" wrote in message
...
This is a home computer with one other person..
I have AVG and I did the test the other day with my
e-mail
turned
off
and
it
didn't do one bit of good..................What is so
frustrating
is
that
I
have taken pains over the past nine years to learn
everything
that I
can
and
to continue studying and learning. This is the first
time
that I
have
had
something that I could not do myself. The other user of
this
computer
doesn't
even try to correct things and relies strictly on me.
Do you suggest that I do go on and disable the email
scanner
on
the
computer? I am with Charter Cable and they have
absolutely
nothing
that
protects you from receiving viruses or spam. Wish that
I
still
had
Cox
Cable.
--
gbodd


"Bruce Hagen" wrote:

Two identities with the same problem. That is
possible, but
less
likely.
You
can try a third to see. Easily deleted if it is of no
help.

Are you scanning e-mail? Turn it off. It adds no extra
protection
and
could
be the cause.

This isn't a networked computer at your job per
chance?
--
Bruce Hagen