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Sent Items folder disaapeared in the Outlook 2007



 
 
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  #1  
Old May 4th, 2009, 08:00 PM posted to microsoft.public.outlook.installation
JumboJet747
external usenet poster
 
Posts: 1
Default Sent Items folder disaapeared in the Outlook 2007

Hi everybody,
I am wondering if somebody can help. I managed to perform certain actions
(cannot recall exactly what ) that led me to the state when I cannot see the
Sent Items folder in Outlook 2007. The same situation when I use OWA - so it
is already reflected on the server (Exchange 2007) - not a local Outlook only
issue. The good news is that the messages from the Sent Items folder are
still in my mailbox and if I perform search in All Mail Items - I can find
messages from the Sent Items folder, so it looks like that the Inbox view
just screwed. I have an impression that the Sent Items folder is still there
but it became "invisible". For example, if I try to create another folder
with the name Sent Items - the message appears that the folder with such name
already exist.
Please advice how to get back the Sent Items folder.
Thank you.
  #2  
Old May 6th, 2009, 03:19 PM posted to microsoft.public.outlook.installation
Brian Tillman [MVP - Outlook]
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Posts: 10,888
Default Sent Items folder disaapeared in the Outlook 2007

"JumboJet747" wrote in message
news
I am wondering if somebody can help. I managed to perform certain actions
(cannot recall exactly what ) that led me to the state when I cannot see the
Sent Items folder in Outlook 2007. The same situation when I use OWA - so it
is already reflected on the server (Exchange 2007) - not a local Outlook
only
issue. The good news is that the messages from the Sent Items folder are
still in my mailbox and if I perform search in All Mail Items - I can find
messages from the Sent Items folder, so it looks like that the Inbox view
just screwed.


And when you search, there should be an "In Folder" column that tells you
which folder contains the messages. Do you see that?

I have an impression that the Sent Items folder is still there
but it became "invisible". For example, if I try to create another folder
with the name Sent Items - the message appears that the folder with such
name
already exist.
Please advice how to get back the Sent Items folder.


Try startintg Outlook once with the /resetfolders command switch.
--
Brian Tillman [MVP-Outlook]

 




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