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#1
November 11th, 2008, 06:13 PM
posted to microsoft.public.office.setup
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Installation Problems
I recently upgraded from Vista 32 to Vista 64. I had no problems installing
my valid copy of Office Pro 2003 and then upgrading to Small Business 2007. After it downloaded the updates from windows update I got an error and Outlook disappeared. All the rest of the programs were there but the icons for outlook disappeared and I couldnt find it in any folder (really wierd). So I uninstalled everything (including office 2003) and then tried to reinstall from scratch. 2003 loaded fine but then when I went to install 2007 it said I didnt have an upgradeable copy of Office on my machine (it worked just fine the first time). I used up my free support from MS over a year ago when I got Vista and I found them not very helpful anyway. Can someone shed some light on this? I used the windows uninstall tool you can download from the MS site and removed all everything I could that had anything to do with Office but still get the error. Am I missing a file or regsitry key I should be deleting (i manually went in and removed the MS office entries). 
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#3
November 12th, 2008, 04:37 PM
posted to microsoft.public.office.setup
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Installation Problems
I have a valid Full copy of Office 2003 (I had done the install before the
error and was able to upgrade). I wiped everything and formatted my drive and reinstalled Vista (i was in process of doing same thing when error happened anyway so I didnt lose anything). "Peter Foldes" wrote: You are missing a valid version of Office that you can Upgrade since you most probably you have the Upgrade versions Office 2003 Pro and Small Business 2007 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Will Hammond" Will wrote in message ... I recently upgraded from Vista 32 to Vista 64. I had no problems installing my valid copy of Office Pro 2003 and then upgrading to Small Business 2007. After it downloaded the updates from windows update I got an error and Outlook disappeared. All the rest of the programs were there but the icons for outlook disappeared and I couldnt find it in any folder (really wierd). So I uninstalled everything (including office 2003) and then tried to reinstall from scratch. 2003 loaded fine but then when I went to install 2007 it said I didnt have an upgradeable copy of Office on my machine (it worked just fine the first time). I used up my free support from MS over a year ago when I got Vista and I found them not very helpful anyway. Can someone shed some light on this? I used the windows uninstall tool you can download from the MS site and removed all everything I could that had anything to do with Office but still get the error. Am I missing a file or regsitry key I should be deleting (i manually went in and removed the MS office entries).
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#4
November 13th, 2008, 12:58 AM
posted to microsoft.public.office.setup
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Installation Problems
If you have Upgraded before then there was some version of Office installed. Is there any version of Office installed at present that you are trying to Upgrade
-- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Will Hammond" wrote in message ... I have a valid Full copy of Office 2003 (I had done the install before the error and was able to upgrade). I wiped everything and formatted my drive and reinstalled Vista (i was in process of doing same thing when error happened anyway so I didnt lose anything). "Peter Foldes" wrote: You are missing a valid version of Office that you can Upgrade since you most probably you have the Upgrade versions Office 2003 Pro and Small Business 2007 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Will Hammond" Will wrote in message ... I recently upgraded from Vista 32 to Vista 64. I had no problems installing my valid copy of Office Pro 2003 and then upgrading to Small Business 2007. After it downloaded the updates from windows update I got an error and Outlook disappeared. All the rest of the programs were there but the icons for outlook disappeared and I couldnt find it in any folder (really wierd). So I uninstalled everything (including office 2003) and then tried to reinstall from scratch. 2003 loaded fine but then when I went to install 2007 it said I didnt have an upgradeable copy of Office on my machine (it worked just fine the first time). I used up my free support from MS over a year ago when I got Vista and I found them not very helpful anyway. Can someone shed some light on this? I used the windows uninstall tool you can download from the MS site and removed all everything I could that had anything to do with Office but still get the error. Am I missing a file or regsitry key I should be deleting (i manually went in and removed the MS office entries).
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