If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
|
Thread Tools | Display Modes |
#11
|
|||
|
|||
Can't repair or reinstall Office 2003 Professional Edition
The op said they'd allready tried that
"Mary Sauer" wrote in message ... If you use the CleanUp utility be certain to have your product code handy. Description of the Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301 -- Mary Sauer http://msauer.mvps.org/ "Quent52" wrote in message ... Joanne--Yes, I realize that Safe Mode is not the same as formatting my computer's hard drive. DL--Yes, I know that you made no mention of formatting. I was simply asking whether I should consider formatting the hard drive and completely reinstalling everything. Nothing that has been suggested so far seems to work. Sorry for the sarcasm. "DL" wrote: I made no mention of Format "Quent52" wrote in message ... Format C: /s ??? There's got to be a way to reinstall Office without reformatting the hard drive. "DL" wrote: Maybe Have you tried installing when booted in Safe Mode? "Quent52" wrote in message ... I've tried the Windows Installer CleanUp Utility then reinstalling but it still gets only so far on the reinstall then hangs. If I posted my installation log file would someone be able to take a look at it and tell me what might be causing the hangup? I'm about at my wit's end. "DL" wrote: May be relevent http://support.microsoft.com/default...b;en-us;290301 "Quentin Schiltz" wrote in message ... OK--here's my scenario. I installed Microsoft Office Professional Eidtion 2003 (full version) a couple of years ago on my Dell Dimension E510 computer with Windows XP Media Center Edition Version 2002 Service Pack 3 . The installation went fine and I've applied all updates including Security updates and SP3. I've used all of the modules (Outlook, Word, Access, Excel, Publisher) with no problems since I installed it. I am running Bit Defender Total Security 2008 Anti-virus and Firewall. To the best of my knowledge my computer does not have any viruses. All of the other programs on my computer work just fine. A couple of weeks ago one of the Windows Security updates for Office 2003 kept "hanging" and would not install. So I got the not-so-brainy idea to uninstall Office 2003 and reinstall it using the original installation CD. When I tried to reinstall it the installation gets to a certain point but then it won't complete (I've waited for hours). If I try to open any of the modules I can go in and they all seem to work fine. But I can't seem to cancel or quit the installation and the next time I reboot the computer I get error messages when I try to open them. For example, when trying to open Outlook I get this message: "Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong version. This could have been caused by installing other messaging software. Please reinstall Outlook." And when I try to open Word or Excel I get this message: "Problem with shortcut. This action is only valid for products that are currently installed". So here I am owning a license to dthe full version of Office Professional Edition 2003 but now I can't seem to install, uninstall, or repair it. Please help!! |
#12
|
|||
|
|||
Can't repair or reinstall Office 2003 Professional Edition
Well, I finally was able to install MS Office Professional 2003. However it
still didn't make it to the finish line. The window never came up with message "Microsoft Office Professional Edition 2003 Setup Completed". Now I'm trying to install SP3 and that update just hangs with the message window that says "Please wait while Windows configures Microsoft Office Professional Edition 2003" with the progress bar showing about half way. Maybe I will end up having to reformat my computer hard drive, reinstall the OS, then install MS Office Pro 2003? Does anyone have additional suggestions before I take this drastic measure? Thanks! "DL" wrote: The op said they'd allready tried that "Mary Sauer" wrote in message ... If you use the CleanUp utility be certain to have your product code handy. Description of the Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301 -- Mary Sauer http://msauer.mvps.org/ "Quent52" wrote in message ... Joanne--Yes, I realize that Safe Mode is not the same as formatting my computer's hard drive. DL--Yes, I know that you made no mention of formatting. I was simply asking whether I should consider formatting the hard drive and completely reinstalling everything. Nothing that has been suggested so far seems to work. Sorry for the sarcasm. "DL" wrote: I made no mention of Format "Quent52" wrote in message ... Format C: /s ??? There's got to be a way to reinstall Office without reformatting the hard drive. "DL" wrote: Maybe Have you tried installing when booted in Safe Mode? "Quent52" wrote in message ... I've tried the Windows Installer CleanUp Utility then reinstalling but it still gets only so far on the reinstall then hangs. If I posted my installation log file would someone be able to take a look at it and tell me what might be causing the hangup? I'm about at my wit's end. "DL" wrote: May be relevent http://support.microsoft.com/default...b;en-us;290301 "Quentin Schiltz" wrote in message ... OK--here's my scenario. I installed Microsoft Office Professional Eidtion 2003 (full version) a couple of years ago on my Dell Dimension E510 computer with Windows XP Media Center Edition Version 2002 Service Pack 3 . The installation went fine and I've applied all updates including Security updates and SP3. I've used all of the modules (Outlook, Word, Access, Excel, Publisher) with no problems since I installed it. I am running Bit Defender Total Security 2008 Anti-virus and Firewall. To the best of my knowledge my computer does not have any viruses. All of the other programs on my computer work just fine. A couple of weeks ago one of the Windows Security updates for Office 2003 kept "hanging" and would not install. So I got the not-so-brainy idea to uninstall Office 2003 and reinstall it using the original installation CD. When I tried to reinstall it the installation gets to a certain point but then it won't complete (I've waited for hours). If I try to open any of the modules I can go in and they all seem to work fine. But I can't seem to cancel or quit the installation and the next time I reboot the computer I get error messages when I try to open them. For example, when trying to open Outlook I get this message: "Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong version. This could have been caused by installing other messaging software. Please reinstall Outlook." And when I try to open Word or Excel I get this message: "Problem with shortcut. This action is only valid for products that are currently installed". So here I am owning a license to dthe full version of Office Professional Edition 2003 but now I can't seem to install, uninstall, or repair it. Please help!! |
#13
|
|||
|
|||
Can't repair or reinstall Office 2003 Professional Edition
If office hasnt installed correctly an sp is unlikely to complete.
Presumably you have run a memory check www.memtest.org and the disk checking utility from you hd makers site, eg SeaTools from Seagate? - both these tools are more thorough than any utility included by Dell Before you take any nucleur option "Quent52" wrote in message ... Well, I finally was able to install MS Office Professional 2003. However it still didn't make it to the finish line. The window never came up with message "Microsoft Office Professional Edition 2003 Setup Completed". Now I'm trying to install SP3 and that update just hangs with the message window that says "Please wait while Windows configures Microsoft Office Professional Edition 2003" with the progress bar showing about half way. Maybe I will end up having to reformat my computer hard drive, reinstall the OS, then install MS Office Pro 2003? Does anyone have additional suggestions before I take this drastic measure? Thanks! "DL" wrote: The op said they'd allready tried that "Mary Sauer" wrote in message ... If you use the CleanUp utility be certain to have your product code handy. Description of the Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301 -- Mary Sauer http://msauer.mvps.org/ "Quent52" wrote in message ... Joanne--Yes, I realize that Safe Mode is not the same as formatting my computer's hard drive. DL--Yes, I know that you made no mention of formatting. I was simply asking whether I should consider formatting the hard drive and completely reinstalling everything. Nothing that has been suggested so far seems to work. Sorry for the sarcasm. "DL" wrote: I made no mention of Format "Quent52" wrote in message ... Format C: /s ??? There's got to be a way to reinstall Office without reformatting the hard drive. "DL" wrote: Maybe Have you tried installing when booted in Safe Mode? "Quent52" wrote in message ... I've tried the Windows Installer CleanUp Utility then reinstalling but it still gets only so far on the reinstall then hangs. If I posted my installation log file would someone be able to take a look at it and tell me what might be causing the hangup? I'm about at my wit's end. "DL" wrote: May be relevent http://support.microsoft.com/default...b;en-us;290301 "Quentin Schiltz" wrote in message ... OK--here's my scenario. I installed Microsoft Office Professional Eidtion 2003 (full version) a couple of years ago on my Dell Dimension E510 computer with Windows XP Media Center Edition Version 2002 Service Pack 3 . The installation went fine and I've applied all updates including Security updates and SP3. I've used all of the modules (Outlook, Word, Access, Excel, Publisher) with no problems since I installed it. I am running Bit Defender Total Security 2008 Anti-virus and Firewall. To the best of my knowledge my computer does not have any viruses. All of the other programs on my computer work just fine. A couple of weeks ago one of the Windows Security updates for Office 2003 kept "hanging" and would not install. So I got the not-so-brainy idea to uninstall Office 2003 and reinstall it using the original installation CD. When I tried to reinstall it the installation gets to a certain point but then it won't complete (I've waited for hours). If I try to open any of the modules I can go in and they all seem to work fine. But I can't seem to cancel or quit the installation and the next time I reboot the computer I get error messages when I try to open them. For example, when trying to open Outlook I get this message: "Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong version. This could have been caused by installing other messaging software. Please reinstall Outlook." And when I try to open Word or Excel I get this message: "Problem with shortcut. This action is only valid for products that are currently installed". So here I am owning a license to dthe full version of Office Professional Edition 2003 but now I can't seem to install, uninstall, or repair it. Please help!! |
#14
|
|||
|
|||
Can't repair or reinstall Office 2003 Professional Edition
On Aug 19, 8:40*pm, "Quentin Schiltz" wrote:
OK--here's my scenario. *I installed Microsoft Office Professional Eidtion 2003 (full version) a couple of years ago on my Dell Dimension E510 computer with Windows XP Media Center Edition Version 2002 Service Pack 3 . The installation went fine and I've applied all updates including Security updates and SP3. *I've used all of the modules (Outlook, Word, Access, Excel, Publisher) with noproblemssince I installed it. I am running Bit Defender Total Security 2008 Anti-virus and Firewall. *To the best of my knowledge my computer does not have any viruses. *All of the other programs on my computer work just fine. A couple of weeks ago one of the Windows Security updates for Office 2003 kept "hanging" and would not install. *So I got the not-so-brainy idea to uninstall Office 2003 and reinstall it using the original installation CD. *When I tried to reinstall it the installation gets to a certain point but then it won't complete (I've waited for hours). *If I try to open any of the modules I can go in and they all seem to work fine. *But I can't seem to cancel or quit the installation and the next time I reboot the computer I get error messages when I try to open them. For example, when trying to open Outlook I get this message: *"Cannot start Microsoft Office Outlook. *MAPI32.DLL is corrupt or the wrong version. *This could have been caused by installing other messaging software. *Please reinstall Outlook." And when I try to open Word or Excel I get this message: *"Problem with shortcut. *This action is only valid for products that are currently installed". *So here I am owning a license to dthe full version of Office Professional Edition 2003 but now I can't seem to install, uninstall, or repair it. Please help!! Can you obtain a copy of spinrite from GRC. See if the hard drive is causing the problem. http://www.grc.com You could try Gibsons Spinrite and see if the drive will recover. http://www.grc.com http://www.virushackerfreeinanhour.c...-problems.html Also perfrom a Chkdsk in windows and maybe optimize your PC with PC utilities 2009. Last but not least make sure that CD is clean and run a spyware check with Malwarebytes. |
|
Thread Tools | |
Display Modes | |
|
|