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#1
November 9th, 2004, 08:42 PM
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BSOD after sending a fax on WinXP
Hi,
I'm trying to send faxes from my IBM ThinkPad T-42 (winxp) to an address overseas (requiring a 14 digits phone number). The fax application dials the number, reports sending the fax, but falls-down with a blue screen of death. The error message is STOP: 0x000000C5 (0x20736649, 0x00000002, 0x8053E5E3) My guess is that there's a faulty driver problem. I tried uninstalling and reinstalling the fax application. I've updated my modem's driver. I've not installed SP2, and would prefer not to do it while my system isn't stable. What else should I do? Ran 
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#2
November 9th, 2004, 08:54 PM
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What fax application might this be?
-- Russ Valentine [MVP-Outlook] "Ran Chermesh" wrote in message om... Hi, I'm trying to send faxes from my IBM ThinkPad T-42 (winxp) to an address overseas (requiring a 14 digits phone number). The fax application dials the number, reports sending the fax, but falls-down with a blue screen of death. The error message is STOP: 0x000000C5 (0x20736649, 0x00000002, 0x8053E5E3) My guess is that there's a faulty driver problem. I tried uninstalling and reinstalling the fax application. I've updated my modem's driver. I've not installed SP2, and would prefer not to do it while my system isn't stable. What else should I do? Ran
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#3
November 10th, 2004, 08:19 PM
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The WinXP default fax service
Ran "Russ Valentine [MVP-Outlook]" wrote in message ... What fax application might this be? -- Russ Valentine [MVP-Outlook] "Ran Chermesh" wrote in message om... Hi, I'm trying to send faxes from my IBM ThinkPad T-42 (winxp) to an address overseas (requiring a 14 digits phone number). The fax application dials the number, reports sending the fax, but falls-down with a blue screen of death. The error message is STOP: 0x000000C5 (0x20736649, 0x00000002, 0x8053E5E3) My guess is that there's a faulty driver problem. I tried uninstalling and reinstalling the fax application. I've updated my modem's driver. I've not installed SP2, and would prefer not to do it while my system isn't stable. What else should I do? Ran
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#4
November 10th, 2004, 09:07 PM
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If Event Viewer doesn't give you an answer, it would require PSS and debug
logging to sort. -- Russ Valentine [MVP-Outlook] "Ran Chermesh" wrote in message m... The WinXP default fax service Ran "Russ Valentine [MVP-Outlook]" wrote in message ... What fax application might this be? -- Russ Valentine [MVP-Outlook] "Ran Chermesh" wrote in message om... Hi, I'm trying to send faxes from my IBM ThinkPad T-42 (winxp) to an address overseas (requiring a 14 digits phone number). The fax application dials the number, reports sending the fax, but falls-down with a blue screen of death. The error message is STOP: 0x000000C5 (0x20736649, 0x00000002, 0x8053E5E3) My guess is that there's a faulty driver problem. I tried uninstalling and reinstalling the fax application. I've updated my modem's driver. I've not installed SP2, and would prefer not to do it while my system isn't stable. What else should I do? Ran
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#5
November 11th, 2004, 05:02 PM
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What is PSS?
Ran "Russ Valentine [MVP-Outlook]" wrote in message ... If Event Viewer doesn't give you an answer, it would require PSS and debug logging to sort. -- Russ Valentine [MVP-Outlook] "Ran Chermesh" wrote in message m... The WinXP default fax service Ran "Russ Valentine [MVP-Outlook]" wrote in message ... What fax application might this be? -- Russ Valentine [MVP-Outlook] "Ran Chermesh" wrote in message om... Hi, I'm trying to send faxes from my IBM ThinkPad T-42 (winxp) to an address overseas (requiring a 14 digits phone number). The fax application dials the number, reports sending the fax, but falls-down with a blue screen of death. The error message is STOP: 0x000000C5 (0x20736649, 0x00000002, 0x8053E5E3) My guess is that there's a faulty driver problem. I tried uninstalling and reinstalling the fax application. I've updated my modem's driver. I've not installed SP2, and would prefer not to do it while my system isn't stable. What else should I do? Ran
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#6
November 15th, 2004, 12:33 AM
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Microsoft Product Support Service (PSS)
-- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. Due to the (insert latest virus name here) virus, all mail sent to my personal account will be deleted without reading. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. Due to the (insert latest virus name here) virus, all mail sent to my personal account will be deleted without reading. After furious head scratching, Ran Chermesh asked: | What is PSS? | | Ran | | "Russ Valentine [MVP-Outlook]" wrote in message | ... || If Event Viewer doesn't give you an answer, it would require PSS and || debug || logging to sort. || -- || Russ Valentine || [MVP-Outlook] || "Ran Chermesh" wrote in message || m... ||| The WinXP default fax service ||| ||| Ran ||| ||| "Russ Valentine [MVP-Outlook]" wrote in message ||| ... |||| What fax application might this be? |||| -- |||| Russ Valentine |||| [MVP-Outlook] |||| "Ran Chermesh" wrote in message |||| om... ||||| Hi, ||||| I'm trying to send faxes from my IBM ThinkPad T-42 (winxp) to an ||||| address overseas (requiring a 14 digits phone number). ||||| The fax application dials the number, reports sending the fax, but ||||| falls-down with a blue screen of death. The error message is ||||| STOP: 0x000000C5 (0x20736649, 0x00000002, 0x8053E5E3) ||||| ||||| My guess is that there's a faulty driver problem. ||||| ||||| I tried uninstalling and reinstalling the fax application. ||||| I've updated my modem's driver. ||||| I've not installed SP2, and would prefer not to do it while my ||||| system ||||| isn't stable. ||||| ||||| What else should I do? ||||| ||||| Ran
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#7
November 17th, 2004, 10:14 PM
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What is PSS?
| | Ran "Milly Staples [MVP - Outlook]" wrote in message ... Microsoft Product Support Service (PSS) -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. Due to the (insert latest virus name here) virus, all mail sent to my personal account will be deleted without reading. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. Due to the (insert latest virus name here) virus, all mail sent to my personal account will be deleted without reading. After furious head scratching, Ran Chermesh asked: | What is PSS? | | Ran | | "Russ Valentine [MVP-Outlook]" wrote in message | ... || If Event Viewer doesn't give you an answer, it would require PSS and || debug || logging to sort. || -- || Russ Valentine || [MVP-Outlook] || "Ran Chermesh" wrote in message || m... ||| The WinXP default fax service ||| ||| Ran ||| ||| "Russ Valentine [MVP-Outlook]" wrote in message ||| ... |||| What fax application might this be? |||| -- |||| Russ Valentine |||| [MVP-Outlook] |||| "Ran Chermesh" wrote in message |||| om... ||||| Hi, ||||| I'm trying to send faxes from my IBM ThinkPad T-42 (winxp) to an ||||| address overseas (requiring a 14 digits phone number). ||||| The fax application dials the number, reports sending the fax, but ||||| falls-down with a blue screen of death. The error message is ||||| STOP: 0x000000C5 (0x20736649, 0x00000002, 0x8053E5E3) ||||| ||||| My guess is that there's a faulty driver problem. ||||| ||||| I tried uninstalling and reinstalling the fax application. ||||| I've updated my modem's driver. ||||| I've not installed SP2, and would prefer not to do it while my ||||| system ||||| isn't stable. ||||| ||||| What else should I do? ||||| ||||| Ran
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#8
November 17th, 2004, 10:35 PM
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Are you unable to see the post to which you are replying?
Product Support Services. -- Russ Valentine [MVP-Outlook] "Ran Chermesh" wrote in message om... What is PSS? | | Ran "Milly Staples [MVP - Outlook]" wrote in message ... Microsoft Product Support Service (PSS) -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. Due to the (insert latest virus name here) virus, all mail sent to my personal account will be deleted without reading. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. Due to the (insert latest virus name here) virus, all mail sent to my personal account will be deleted without reading. After furious head scratching, Ran Chermesh asked: | What is PSS? | | Ran | | "Russ Valentine [MVP-Outlook]" wrote in message | ... || If Event Viewer doesn't give you an answer, it would require PSS and || debug || logging to sort. || -- || Russ Valentine || [MVP-Outlook] || "Ran Chermesh" wrote in message || m... ||| The WinXP default fax service ||| ||| Ran ||| ||| "Russ Valentine [MVP-Outlook]" wrote in message ||| ... |||| What fax application might this be? |||| -- |||| Russ Valentine |||| [MVP-Outlook] |||| "Ran Chermesh" wrote in message |||| om... ||||| Hi, ||||| I'm trying to send faxes from my IBM ThinkPad T-42 (winxp) to an ||||| address overseas (requiring a 14 digits phone number). ||||| The fax application dials the number, reports sending the fax, but ||||| falls-down with a blue screen of death. The error message is ||||| STOP: 0x000000C5 (0x20736649, 0x00000002, 0x8053E5E3) ||||| ||||| My guess is that there's a faulty driver problem. ||||| ||||| I tried uninstalling and reinstalling the fax application. ||||| I've updated my modem's driver. ||||| I've not installed SP2, and would prefer not to do it while my ||||| system ||||| isn't stable. ||||| ||||| What else should I do? ||||| ||||| Ran
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