error 553

Just so I'm not leaving you hanging, I contacted my ISP. Their first
response was basically, go uninstall OE. When I wrote them back I asked a
more pointed question and have to call them. Just got up, so I'll be back
with you soon.
"Bruce Hagen" wrote in message
...
True, but Karen hasn't yet said if the problem has been resolved.
--
Bruce Hagen
MS-MVP - (IE/OE)
~IB-CA~

Thank you very much Vanguard. I have emailed your reply to my ISP. I
should have a reply by morning I'll let you know what they said. I do
truly
appreciate your efforts on my behalf. I don't know what this algx.net is,
when I signed up Cricket was owned by Leap Frog.


You are using algx.net for your ISP (Internet Service Provider). Yet you
are trying to connect to mail.chirpmail.net for the mail server. These
are different domains. Have you asked your ISP if they permit SMTP
target to traverse to an off-domain mail server? As part of spam
blocking, they may not permit any SMTP traffic to cross their domain
until it targets their own on-domain mail servers.

According to a domain registration lookup, chirpmail.net is a domain
registered to Leapfrog Internet LLC in Colorado USA. Your ISP of
algx.net is registered for the domain as XO Communications in Texas USA.
So check with your ISP to see if they permit SMTP traffic to target SMTP
servers other than their own.

"PA Bear" wrote in message
...
See Vanguard's latest reply and check Karen's headers.

Bruce Hagen wrote:
System Restore was a long shot, but her problem still exists. I hope
we learn the cause if it's ever found out. With all the help, she
still cannot send. I hate seeing a problem like this going unsolved.
{The never ending thread}.

Oh you're just not going to believe this. Talked to tech support at
Cricket, got a guy I've never talked to before, their accelerator program
had a glitch in it (which apparently no one else in the organization knew
about P) ) I had to uncheck a features box in the settings of the
accelerator, restart the computer and presto magic it works. SPecifically I
unchecked the box that said "Enable SLip Stream email". I can't thank al of
you enough, and maybe as several of you suggested I should look into a
different provider. I will post another response as a reply to my original
post so that it is more visible to everyone. Again kudos and my
appreciation.
Karen
"Karen" wrote in message
...
Just so I'm not leaving you hanging, I contacted my ISP. Their first
response was basically, go uninstall OE. When I wrote them back I asked a
more pointed question and have to call them. Just got up, so I'll be back
with you soon.
"Bruce Hagen" wrote in message
...
True, but Karen hasn't yet said if the problem has been resolved.
--
Bruce Hagen
MS-MVP - (IE/OE)
~IB-CA~

Thank you very much Vanguard. I have emailed your reply to my ISP. I
should have a reply by morning I'll let you know what they said. I do
truly
appreciate your efforts on my behalf. I don't know what this algx.net
is,
when I signed up Cricket was owned by Leap Frog.


You are using algx.net for your ISP (Internet Service Provider). Yet you
are trying to connect to mail.chirpmail.net for the mail server. These
are different domains. Have you asked your ISP if they permit SMTP
target to traverse to an off-domain mail server? As part of spam
blocking, they may not permit any SMTP traffic to cross their domain
until it targets their own on-domain mail servers.

According to a domain registration lookup, chirpmail.net is a domain
registered to Leapfrog Internet LLC in Colorado USA. Your ISP of
algx.net is registered for the domain as XO Communications in Texas USA.
So check with your ISP to see if they permit SMTP traffic to target SMTP
servers other than their own.

"PA Bear" wrote in message
...
See Vanguard's latest reply and check Karen's headers.

Bruce Hagen wrote:
System Restore was a long shot, but her problem still exists. I hope
we learn the cause if it's ever found out. With all the help, she
still cannot send. I hate seeing a problem like this going unsolved.
{The never ending thread}.

Congratulations, Karen. I'm glad the problem is fixed and I will make
note of this solution for future reference. Thanks for posting the
results. The *Never-ending thread* is just about over. VBG
--
Bruce Hagen
MS-MVP - (IE/OE)
~IB-CA~

"Karen" wrote in message
...
Oh you're just not going to believe this. Talked to tech support at
Cricket, got a guy I've never talked to before, their accelerator
program had a glitch in it (which apparently no one else in the
organization knew about P) ) I had to uncheck a features box in the
settings of the accelerator, restart the computer and presto magic
it works. SPecifically I unchecked the box that said "Enable SLip
Stream email". I can't thank al of you enough, and maybe as several
of you suggested I should look into a different provider. I will
post another response as a reply to my original post so that it is
more visible to everyone. Again kudos and my appreciation.
Karen
"Karen" wrote in message
...
Just so I'm not leaving you hanging, I contacted my ISP. Their
first response was basically, go uninstall OE. When I wrote them
back I asked a more pointed question and have to call them. Just
got up, so I'll be back with you soon.
"Bruce Hagen" wrote in message
...
True, but Karen hasn't yet said if the problem has been resolved.
--
Bruce Hagen
MS-MVP - (IE/OE)
~IB-CA~

Thank you very much Vanguard. I have emailed your reply to my
ISP. I
should have a reply by morning I'll let you know what they said.
I do truly
appreciate your efforts on my behalf. I don't know what this
algx.net is,
when I signed up Cricket was owned by Leap Frog.


You are using algx.net for your ISP (Internet Service Provider).
Yet you are trying to connect to mail.chirpmail.net for the mail
server. These are different domains. Have you asked your ISP if
they permit SMTP target to traverse to an off-domain mail server?
As part of spam blocking, they may not permit any SMTP traffic to
cross their domain until it targets their own on-domain mail
servers.

According to a domain registration lookup, chirpmail.net is a
domain registered to Leapfrog Internet LLC in Colorado USA. Your
ISP of algx.net is registered for the domain as XO Communications
in Texas USA. So check with your ISP to see if they permit SMTP
traffic to target SMTP servers other than their own.

"PA Bear" wrote in message
...
See Vanguard's latest reply and check Karen's headers.

Bruce Hagen wrote:
System Restore was a long shot, but her problem still exists. I
hope
we learn the cause if it's ever found out. With all the help,
she
still cannot send. I hate seeing a problem like this going
unsolved.
{The never ending thread}.

STANDING OVATION
To all the MS-MVPs,Kuay Tim, Vanguard, PA Bear, Frank, Bruce and Jim and to
all the other MS-MVPs on other boards. Thank you doesn't begin to sum up my
appreciation for your help and dedication and not just for this mess of a
problem that should have been settled with 1 call to my ISP, but for all
your help. These boards are the first place I come when I'm having a
problem and 90% of the time I find a solution with a couple of searches.
All of you are amazing and I envy your knowledge.

So here is the final resolution to my problem (for those of you who haven't
seen my reply to Bruce). It seems that the accelerator program Cricket uses
(Slip Stream) had a bug in the program. I talked to or communicated thru
email with at least 8 different technicians, over a period of a week. All
of them had access to my original trouble ticket and my history of problems.
A week ago they told me to uninstall and reinstall Slip Stream, which I did.
They then went thru all my settings (with the exception of 1). This morning
when I called, I spoke to a technician I had never spoken to before (I am on
a first name basis with most of their technicians, having spoken to them on
more than 1 occasion since I got the computer). This morning with my new
technician who didn't know my history and in a call that lasted less than 2
minutes, my problem was diagnosed and fixed. For anyone out there who uses
Slip Stream as their accelerator and has to reinstall it or you are getting
it new, there is an error in the most recent version. Once you download
and install the program, right click on the globe that is the Slip Stream
icon in your tray, click on settings, click on features, in the Multimedia
section make sure "Enabla Macromedia Flash Compression" is clicked, in the
Email Acceleration (POP3) section make sure "Enable SlipStream Email" is UN
checked. (resart your computer) And that was my problem the box was
checked.

Again thanks to all and hopefully you won't have to hear from me for awhile.
Karen
"Karen" wrote in message
...
I run Windows XP and IE/OE 6 with all the latest updates installed. For
the past 3 days I have been unable to send email from Outlook Express
because I get the error message 553 (0x800CCC79). My ISP says the problem
isn't on their end and I need to remove Outlook Express. I have stopped
Norton Antivirus from running on emails and I have tried turning off Norton
Internet Security, with no success. I have read the Microsoft article on
how to remove IE 6 and I am completely confused. The only thing it seems
to talk about is changing registries. Quite frankly, the process described
in the article seems well above my skill level (I've had my computer about
6 months). Has anyone had this problem before? And can anyone advise me
on a simplified method of removing and reinstalling Outlook Express? Is
this something a novice can do or do I need to call in a specialist to fix
my computer?

"Karen" wrote in message
...
Oh you're just not going to believe this. Talked to tech support at
Cricket, got a guy I've never talked to before, their accelerator program
had a glitch in it (which apparently no one else in the organization knew
about P) ) I had to uncheck a features box in the settings of the
accelerator, restart the computer and presto magic it works. SPecifically
I unchecked the box that said "Enable SLip Stream email". I can't thank
al of you enough, and maybe as several of you suggested I should look into
a different provider. I will post another response as a reply to my
original post so that it is more visible to everyone. Again kudos and my
appreciation.
Karen


Thanks for posting that information.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx

blushes Thanks again, Karen, for all of us.

I'd uninstall that web accelerator and be done with it. They're a waste,
really, and are notorious for causing problems such as yours.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

Karen wrote:
STANDING OVATION
To all the MS-MVPs,Kuay Tim, Vanguard, PA Bear, Frank, Bruce and Jim and
to
all the other MS-MVPs on other boards. Thank you doesn't begin to sum up
my
appreciation for your help and dedication and not just for this mess of a
problem that should have been settled with 1 call to my ISP, but for all
your help. These boards are the first place I come when I'm having a
problem and 90% of the time I find a solution with a couple of searches.
All of you are amazing and I envy your knowledge.

So here is the final resolution to my problem (for those of you who
haven't
seen my reply to Bruce). It seems that the accelerator program Cricket
uses
(Slip Stream) had a bug in the program. I talked to or communicated thru
email with at least 8 different technicians, over a period of a week. All
of them had access to my original trouble ticket and my history of
problems.
A week ago they told me to uninstall and reinstall Slip Stream, which I
did.
They then went thru all my settings (with the exception of 1). This
morning
when I called, I spoke to a technician I had never spoken to before (I am
on
a first name basis with most of their technicians, having spoken to them
on
more than 1 occasion since I got the computer). This morning with my new
technician who didn't know my history and in a call that lasted less than
2
minutes, my problem was diagnosed and fixed. For anyone out there who
uses
Slip Stream as their accelerator and has to reinstall it or you are
getting
it new, there is an error in the most recent version. Once you download
and install the program, right click on the globe that is the Slip Stream
icon in your tray, click on settings, click on features, in the
Multimedia
section make sure "Enabla Macromedia Flash Compression" is clicked, in the
Email Acceleration (POP3) section make sure "Enable SlipStream Email" is
UN
checked. (resart your computer) And that was my problem the box was
checked.

Again thanks to all and hopefully you won't have to hear from me for
awhile.
Karen
"Karen" wrote in message
...
I run Windows XP and IE/OE 6 with all the latest updates installed. For
the past 3 days I have been unable to send email from Outlook Express
because I get the error message 553 (0x800CCC79). My ISP says the
problem
isn't on their end and I need to remove Outlook Express. I have stopped
Norton Antivirus from running on emails and I have tried turning off
Norton
Internet Security, with no success. I have read the Microsoft article on
how to remove IE 6 and I am completely confused. The only thing it seems
to talk about is changing registries. Quite frankly, the process
described
in the article seems well above my skill level (I've had my computer
about
6 months). Has anyone had this problem before? And can anyone advise me
on a simplified method of removing and reinstalling Outlook Express? Is
this something a novice can do or do I need to call in a specialist to
fix
my computer?

"Karen" wrote in message
...
STANDING OVATION
To all the MS-MVPs,Kuay Tim, Vanguard, PA Bear, Frank, Bruce and Jim
and to all the other MS-MVPs on other boards. Thank you doesn't begin
to sum up my appreciation for your help and dedication and not just
for this mess of a problem that should have been settled with 1 call
to my ISP, but for all your help. These boards are the first place I
come when I'm having a problem and 90% of the time I find a solution
with a couple of searches. All of you are amazing and I envy your
knowledge.

So here is the final resolution to my problem (for those of you who
haven't seen my reply to Bruce). It seems that the accelerator
program Cricket uses (Slip Stream) had a bug in the program. I talked
to or communicated thru email with at least 8 different technicians,
over a period of a week. All of them had access to my original
trouble ticket and my history of problems. A week ago they told me to
uninstall and reinstall Slip Stream, which I did. They then went thru
all my settings (with the exception of 1). This morning when I
called, I spoke to a technician I had never spoken to before (I am on
a first name basis with most of their technicians, having spoken to
them on more than 1 occasion since I got the computer). This morning
with my new technician who didn't know my history and in a call that
lasted less than 2 minutes, my problem was diagnosed and fixed. For
anyone out there who uses Slip Stream as their accelerator and has to
reinstall it or you are getting it new, there is an error in the most
recent version. Once you download and install the program, right
click on the globe that is the Slip Stream icon in your tray, click on
settings, click on features, in the Multimedia section make sure
"Enabla Macromedia Flash Compression" is clicked, in the Email
Acceleration (POP3) section make sure "Enable SlipStream Email" is UN
checked. (resart your computer) And that was my problem the box was
checked.

Again thanks to all and hopefully you won't have to hear from me for
awhile.
Karen
"Karen" wrote in message
...
I run Windows XP and IE/OE 6 with all the latest updates installed.
For the past 3 days I have been unable to send email from Outlook
Express because I get the error message 553 (0x800CCC79). My ISP says
the problem isn't on their end and I need to remove Outlook Express.
I have stopped Norton Antivirus from running on emails and I have
tried turning off Norton Internet Security, with no success. I have
read the Microsoft article on how to remove IE 6 and I am completely
confused. The only thing it seems to talk about is changing
registries. Quite frankly, the process described in the article seems
well above my skill level (I've had my computer about 6 months). Has
anyone had this problem before? And can anyone advise me on a
simplified method of removing and reinstalling Outlook Express? Is
this something a novice can do or do I need to call in a specialist to
fix my computer?





Is this on dial-up? Even so, I don't think you'll notice any
significant speed increase with that accelerator. I've tried several
and none improved transfer rates on several hosts on which it was tried
(but I didn't try THAT one, but then it is probably some rebranded
program with their name on it). If you have dial-up, some download
accelerators might give a small increase in download rate but their only
good use is a resume function so you can continue the download wherever
you got interrupted instead of doing it all over again from the start.
However, if you have a cable/DSL connection, don't bother since even if
the file download fails it will take very little time to redo it from
the start. Most of us had already suggested disabling the firewall and
e-mail scanning in trying to get anything in the e-mail path out of the
way. I don't think any of us would've suspected some specialty software
from your ISP.

You could try to see what happens with and without their accelerator to
check if it really makes any difference.

--
__________________________________________________ ___________
Post your replies to the newsgroup. Share with others.
For e-mail: Remove "NIXTHIS" and append "#VS811" to Subject.
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