Outlook crashes consistantly

Good morning fellow Outlook forum members,

I am new to this forum but I look forward to being able to contribute as much as I can.

I have a client which consistantly gets kicked out of Outlook when she attempts to print out an email. She gets the following error message Faulting application outlook.exe, version 12.0.6514.5000. She has two printers, a HP laserjet 4 and a HP Officejet (Don't remember the model right now). I have uninstalled and reinstalled both printers, I also have tried using different driver versions. I have tried other supposedly know fixes and nothing has eliminiated the recurring issue.

If anyone is experiencing this issue or has come across it in the past, your insight is much appreciated.

Thank you in advance,


--
EC Computer Services
www.eccomputerservices.net
.
Submitted using http://www.outlookforums.com

Does the event viewer indicate anything?

--

Kathleen Orland


"Erick Bouza" contact[at]eccomputerservices[dot]net wrote in message
...
Good morning fellow Outlook forum members,

I am new to this forum but I look forward to being able to contribute as
much as I can.

I have a client which consistantly gets kicked out of Outlook when she
attempts to print out an email. She gets the following error message
Faulting application outlook.exe, version 12.0.6514.5000. She has two
printers, a HP laserjet 4 and a HP Officejet (Don't remember the model right
now). I have uninstalled and reinstalled both printers, I also have tried
using different driver versions. I have tried other supposedly know fixes
and nothing has eliminiated the recurring issue.

If anyone is experiencing this issue or has come across it in the past,
your insight is much appreciated.

Thank you in advance,


--
EC Computer Services
www.eccomputerservices.net
.
Submitted using http://www.outlookforums.com

Kathleen,

Thanks for the quick response. Event viewer does not show any thing just the generic error message. Error Event ID 1000 and this is the error message:
Faulting application outlook.exe, version 12.0.6514.5000, stamp 4a89dc70, faulting module outlook.exe, version 12.0.6514.5000, stamp 4a89dc70, debug? 0, fault address 0x00333d6f.

Thanks,

korland[2
wrote on Wed, 12 May 2010 12:05]Does the event viewer indicate anything?

--

Kathleen Orland


"Erick Bouza" contact[at]eccomputerservices[dot]net wrote in message
...
Good morning fellow Outlook forum members,

I am new to this forum but I look forward to being able to contribute as
much as I can.

I have a client which consistantly gets kicked out of Outlook when she
attempts to print out an email. She gets the following error message
Faulting application outlook.exe, version 12.0.6514.5000. She has two
printers, a HP laserjet 4 and a HP Officejet (Don't remember the model right
now). I have uninstalled and reinstalled both printers, I also have tried
using different driver versions. I have tried other supposedly know fixes
and nothing has eliminiated the recurring issue.

If anyone is experiencing this issue or has come across it in the past,
your insight is much appreciated.

Thank you in advance,


--
EC Computer Services
www.eccomputerservices.net
.
Submitted using http://www.outlookforums.com


--
EC Computer Services
www.eccomputerservices.net
.
Submitted using http://www.outlookforums.com

"Erick Bouza" contact[at]eccomputerservices[dot]net wrote in message
...

I am new to this forum but I look forward to being able to contribute as
much as I can.

Better hurry. Microsoft is closing the microsoft.public.* newsgroup
hierarchies in June in favor of http://answers.microsoft.com/ . Outlookforums
(a brain-dead posting source if ever there was one) simply feeds into and
pulls from the microosft.public newsgroups and does not provide any content of
its own, despite them trying to fool you into thinking they do. Fortunately
it will die when the newsgroups die.

I have a client which consistantly gets kicked out of Outlook when she
attempts to print out an email. She gets the following error message
Faulting application outlook.exe, version 12.0.6514.5000. She has two
printers, a HP laserjet 4 and a HP Officejet (Don't remember the model right
now). I have uninstalled and reinstalled both printers, I also have tried
using different driver versions. I have tried other supposedly know fixes
and nothing has eliminiated the recurring issue.

Please put in a line break at the end of each line. Outlookforums doesn't and
your paragraph was one big long unwrapped line.

I've seen multiple reports of certain HP LaserJet and OfficeJet models having
printer drivers that don't play well with Outlook. Unfortunately, I've not
seen any definitive answers for solving the problems either, except for
updating the printer drivers. LaserJet 4s haven;t had a driver update in
forever. Are you using the drivers that come built into Windows? Which
version of Windows?
--
Brian Tillman [MVP-Outlook]