If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
how can I retrieve product key code if lost and computer crashed
I have microsoft office and home 2007. Our computer crashed and went back to
factory settings. Needless to say, I can't find the box it came in and don't have the product code key. Is there anyway to find or retrieve the code? |
#2
|
|||
|
|||
how can I retrieve product key code if lost and computer crashed
Assuming its a retail version and you have the receipt
http://support.microsoft.com/default...b;en-us;326246 Otherwise an expensive mistake in losing the box / cd case "gurwell" wrote in message ... I have microsoft office and home 2007. Our computer crashed and went back to factory settings. Needless to say, I can't find the box it came in and don't have the product code key. Is there anyway to find or retrieve the code? |
#3
|
|||
|
|||
how can I retrieve product key code if lost and computer crashed
No, you will have to contact Microsoft.
http://support.microsoft.com/kb/811224 "How to obtain a replacement product key To replace a Microsoft product key, you must contact Microsoft Customer Service and Support. To locate the appropriate telephone number, visit the following Microsoft Web site: http://support.microsoft.com/default...EN-US;CNTACTMS (http://support.microsoft.com/default...en-us;cntactms) Note When you contact Microsoft Customer Service and Support for a replacement product key, you may have to pay a fee. You may also have to provide information from your computer or from the product CD or DVD when you are speaking to the customer service representative. " -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "gurwell" wrote in message ... I have microsoft office and home 2007. Our computer crashed and went back to factory settings. Needless to say, I can't find the box it came in and don't have the product code key. Is there anyway to find or retrieve the code? |
#4
|
|||
|
|||
how can I retrieve product key code if lost and computer crashed
But since the installation no longer exists and the box / cd is lost there
will be no information to give "JoAnn Paules" wrote in message ... No, you will have to contact Microsoft. http://support.microsoft.com/kb/811224 "How to obtain a replacement product key To replace a Microsoft product key, you must contact Microsoft Customer Service and Support. To locate the appropriate telephone number, visit the following Microsoft Web site: http://support.microsoft.com/default...EN-US;CNTACTMS (http://support.microsoft.com/default...en-us;cntactms) Note When you contact Microsoft Customer Service and Support for a replacement product key, you may have to pay a fee. You may also have to provide information from your computer or from the product CD or DVD when you are speaking to the customer service representative. " -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "gurwell" wrote in message ... I have microsoft office and home 2007. Our computer crashed and went back to factory settings. Needless to say, I can't find the box it came in and don't have the product code key. Is there anyway to find or retrieve the code? |
#5
|
|||
|
|||
how can I retrieve product key code if lost and computer crashed
That's why I copied the part about how to call them. They may have to buy a
new copy but it's worth the cost of a toll-free call to find out one way or the other, isn't it? -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "DL" wrote in message ... But since the installation no longer exists and the box / cd is lost there will be no information to give "JoAnn Paules" wrote in message ... No, you will have to contact Microsoft. http://support.microsoft.com/kb/811224 "How to obtain a replacement product key To replace a Microsoft product key, you must contact Microsoft Customer Service and Support. To locate the appropriate telephone number, visit the following Microsoft Web site: http://support.microsoft.com/default...EN-US;CNTACTMS (http://support.microsoft.com/default...en-us;cntactms) Note When you contact Microsoft Customer Service and Support for a replacement product key, you may have to pay a fee. You may also have to provide information from your computer or from the product CD or DVD when you are speaking to the customer service representative. " -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "gurwell" wrote in message ... I have microsoft office and home 2007. Our computer crashed and went back to factory settings. Needless to say, I can't find the box it came in and don't have the product code key. Is there anyway to find or retrieve the code? |
Thread Tools | |
Display Modes | |
|
|