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2003 Office Pro: Not Genuine
I wiped my hard drive and installed Vista x64 Ultimate, then installed Office
2003 Pro, which I had running as genuine on Vista x86 and previously on XP Pro. I loaded and installed all updates successfully. When I run the utility to verify Office is genuine, it says: No. Product Key is blocked by Microsoft. When I call them, they won't give me the time of day because my product is "Not Genuine." (I guess moving to x64 made it a pirated copy.) I have the holographic disc with all the markings, the Certificate of Authenticity and the Product Key. It's a few years old, retail from a different state. So, I can't just run back to the original vendor. How do I fix this? |
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2003 Office Pro: Not Genuine
I'd suggest calling MS again, and have all your details of your cd to hand
whilst doing so. If it truely was a valid copy, changing your o/s doesnt invalidate it "Mark" wrote in message ... I wiped my hard drive and installed Vista x64 Ultimate, then installed Office 2003 Pro, which I had running as genuine on Vista x86 and previously on XP Pro. I loaded and installed all updates successfully. When I run the utility to verify Office is genuine, it says: No. Product Key is blocked by Microsoft. When I call them, they won't give me the time of day because my product is "Not Genuine." (I guess moving to x64 made it a pirated copy.) I have the holographic disc with all the markings, the Certificate of Authenticity and the Product Key. It's a few years old, retail from a different state. So, I can't just run back to the original vendor. How do I fix this? |
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