A Microsoft Office (Excel, Word) forum. OfficeFrustration

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » OfficeFrustration forum » Microsoft Office » Setup, Installing & Configuration
Site Map Home Register Authors List Search Today's Posts Mark Forums Read  

2003 Office Pro: Not Genuine



 
 
Thread Tools Display Modes
  #1  
Old August 21st, 2007, 07:10 PM posted to microsoft.public.office.setup
Mark
external usenet poster
 
Posts: 1,534
Default 2003 Office Pro: Not Genuine

I wiped my hard drive and installed Vista x64 Ultimate, then installed Office
2003 Pro, which I had running as genuine on Vista x86 and previously on XP
Pro.

I loaded and installed all updates successfully.

When I run the utility to verify Office is genuine, it says: No.
Product Key is blocked by Microsoft.

When I call them, they won't give me the time of day because my product is
"Not Genuine." (I guess moving to x64 made it a pirated copy.)

I have the holographic disc with all the markings, the Certificate of
Authenticity and the Product Key. It's a few years old, retail from a
different state. So, I can't just run back to the original vendor. How do I
fix this?
  #2  
Old August 22nd, 2007, 03:07 PM posted to microsoft.public.office.setup
DL
external usenet poster
 
Posts: 8,442
Default 2003 Office Pro: Not Genuine

I'd suggest calling MS again, and have all your details of your cd to hand
whilst doing so.
If it truely was a valid copy, changing your o/s doesnt invalidate it

"Mark" wrote in message
...
I wiped my hard drive and installed Vista x64 Ultimate, then installed
Office
2003 Pro, which I had running as genuine on Vista x86 and previously on XP
Pro.

I loaded and installed all updates successfully.

When I run the utility to verify Office is genuine, it says: No.
Product Key is blocked by Microsoft.

When I call them, they won't give me the time of day because my product is
"Not Genuine." (I guess moving to x64 made it a pirated copy.)

I have the holographic disc with all the markings, the Certificate of
Authenticity and the Product Key. It's a few years old, retail from a
different state. So, I can't just run back to the original vendor. How do
I
fix this?



 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 03:33 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 OfficeFrustration.
The comments are property of their posters.