Unexpected Problem

Just recently I have been having problems with Publisher.
I have been using Publisher to design a web page for a
class project, nothing fancy just a few images and
paragraphs. Yesterday when I went to close the Publisher
program, a window appeared that said, Publisher has
experienced a problem and that It had to close. All my
work was lost. The next time this happened another window
appeared recommending to download the newest updates
available for Office XP. I did update my system with
Office Service Pack S3, but Publisher is still
experiencing the same problem.

To make matters worse, today when I tried to copy some
information from the web to Word, I got the same box, but
this time it stated that Word had experienced a problem
and needed to be closed!

In both boxes it also states that an error report had been
compiled and wanted to send the information to Microsoft.

Can any one help me or have some insight as to what is
happing?

PUB2002: Office Application Error Message in Publisher 2002 When You Open or Save a
Publisher File
http://support.microsoft.com/default...b;EN-US;317070

Since the Word error is Web related, could be your cache is full, in IE, tools,
Internet Options, delete files.


--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"SGR" wrote in message
...
Just recently I have been having problems with Publisher.
I have been using Publisher to design a web page for a
class project, nothing fancy just a few images and
paragraphs. Yesterday when I went to close the Publisher
program, a window appeared that said, Publisher has
experienced a problem and that It had to close. All my
work was lost. The next time this happened another window
appeared recommending to download the newest updates
available for Office XP. I did update my system with
Office Service Pack S3, but Publisher is still
experiencing the same problem.

To make matters worse, today when I tried to copy some
information from the web to Word, I got the same box, but
this time it stated that Word had experienced a problem
and needed to be closed!

In both boxes it also states that an error report had been
compiled and wanted to send the information to Microsoft.

Can any one help me or have some insight as to what is
happing?