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#1
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How do I download software other than the trial version
I bought 2007 Office student package and was using it since November until a
virus on my computer forced me to re-image and delete all my software and files. I have the product key but not a disk. I can't figure out how to download without buying the product again or downloading a trial version. I did try downloading the trial version but I couldn't get past the registrations phase as microsoft soft kept giving error message stating I was missing infor required under asterisks, even though I did input the information. Can anyone tell me how I go about re-downloading the software |
#2
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How do I download software other than the trial version
Where did you purchase your copy from? Try there first.
-- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "HOPE" wrote in message ... I bought 2007 Office student package and was using it since November until a virus on my computer forced me to re-image and delete all my software and files. I have the product key but not a disk. I can't figure out how to download without buying the product again or downloading a trial version. I did try downloading the trial version but I couldn't get past the registrations phase as microsoft soft kept giving error message stating I was missing infor required under asterisks, even though I did input the information. Can anyone tell me how I go about re-downloading the software |
#3
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How do I download software other than the trial version
I purchased on line from microsoft and that's where I'm having the trouble
trying to download from. I could try phoning microsoft during business hours but I think they charge $50 for technical support. Any other ideas you can think of? "JoAnn Paules" wrote: Where did you purchase your copy from? Try there first. -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "HOPE" wrote in message ... I bought 2007 Office student package and was using it since November until a virus on my computer forced me to re-image and delete all my software and files. I have the product key but not a disk. I can't figure out how to download without buying the product again or downloading a trial version. I did try downloading the trial version but I couldn't get past the registrations phase as microsoft soft kept giving error message stating I was missing infor required under asterisks, even though I did input the information. Can anyone tell me how I go about re-downloading the software |
#4
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How do I download software other than the trial version
If you bought it from Microsoft, then you probably were dealing with Digital
River who handles all of their downloads for software. You can read your e-mail to get more specific information about customer service. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. ALWAYS post your Outlook version. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, HOPE asked: | I purchased on line from microsoft and that's where I'm having the | trouble trying to download from. I could try phoning microsoft during | business hours but I think they charge $50 for technical support. Any | other ideas you can think of? | | "JoAnn Paules" wrote: | || Where did you purchase your copy from? Try there first. || || -- || JoAnn Paules || MVP Microsoft [Publisher] || Tech Editor for "Microsoft Publisher 2007 For Dummies" || || || || "HOPE" wrote in message || ... ||| I bought 2007 Office student package and was using it since ||| November until a ||| virus on my computer forced me to re-image and delete all my ||| software and files. I have the product key but not a disk. I can't ||| figure out how to download without buying the product again or ||| downloading a trial version. I ||| did try downloading the trial version but I couldn't get past the ||| registrations phase as microsoft soft kept giving error message ||| stating I was ||| missing infor required under asterisks, even though I did input the ||| information. Can anyone tell me how I go about re-downloading the ||| software |
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