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Microsoft Responds to the Evolution of Online Communities



 
 
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  #1  
Old May 7th, 2010, 07:30 AM posted to microsoft.public.publisher
external usenet poster
 
Posts: n/a
Default Microsoft Responds to the Evolution of Online Communities

Date 5/4/2010
Starting in early summer 2010, Microsoft will begin progressively closing
down the Microsoft public newsgroups to enrich conversations in the
rapidly-growing forum platform. This decision is in response to worldwide
market trends and evolving customer needs.

Microsoft continues to invest in forums to reduce customer effort,
consolidate community venues and make it easier for active contributors to
retain their influence. Forums provide a healthy community environment with
less spam and make answers easier to find by customers and search engines.
Additionally, forums offer a better user and off-topic management platform
that will improve customer satisfaction by facilitating discussions in a
clean space.

We understand that some newsgroups are still active, and important to the
community. In the coming days and weeks, we will be rolling out tools and
resources to minimize disruption to the community discussions.

We are working diligently on providing additional resources and information
in local languages later this week. In the meantime, please refer to the
official Microsoft Newsgroup website
http://www.microsoft.com/communities...s/default.mspx concerning this
issue. The Microsoft Newsgroup website will be made available in additional
languages in the next few days.


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  #3  
Old May 7th, 2010, 02:38 PM posted to microsoft.public.publisher
JoAnn Paules [MVP]
external usenet poster
 
Posts: 5,489
Default Microsoft Responds to the Evolution of Online Communities

This one closes but it's being replaced with a web-based one. Basically the
same thing except how you access it.

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"Erika Katz" wrote in message
g.com...
wrote:
Date 5/4/2010
Starting in early summer 2010, Microsoft will begin progressively closing
down the Microsoft public newsgroups to enrich conversations in the
rapidly-growing forum platform. This decision is in response to
worldwide market trends and evolving customer needs.



So THIS newsgroup will close? Sorry to hear that. I am still lurking
although I don't have many questions or answers.



  #4  
Old May 7th, 2010, 03:23 PM posted to microsoft.public.publisher
Mary Sauer[_3_]
external usenet poster
 
Posts: 3,082
Default Microsoft Responds to the Evolution of Online Communities

You only wish the forums are like the nntp newsgroups. Have you read any of
the answers that the moderators give?

--
Mary Sauer
http://msauer.mvps.org/

"JoAnn Paules [MVP]" wrote in message
...
This one closes but it's being replaced with a web-based one. Basically
the same thing except how you access it.

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"Erika Katz" wrote in message
g.com...
wrote:
Date 5/4/2010
Starting in early summer 2010, Microsoft will begin progressively
closing down the Microsoft public newsgroups to enrich conversations in
the rapidly-growing forum platform. This decision is in response to
worldwide market trends and evolving customer needs.



So THIS newsgroup will close? Sorry to hear that. I am still lurking
although I don't have many questions or answers.




  #5  
Old May 7th, 2010, 05:34 PM posted to microsoft.public.publisher
bj[_4_]
external usenet poster
 
Posts: 29
Default Microsoft Responds to the Evolution of Online Communities

I haven't yet seen any online forum that isn't a klunky, slow, difficult
mess -- only to be confronted when absolutely necessary.
Of course, I'm comparing to the speed & ease of text, which they seem to
want to leave behind.

All those company people who think forums are so speedy & great must have
unbelievably fast connections with direct lines to *their* forum, not like
us poor slobs out here in the real-user-world who have to wait through
endless page refreshes for every little change in what's on the screen.
(when I had to do all my email on the web for a week it was....
a bleeping *awful* experience)

I'm not even counting whatever the "help" given actually is, just the
interface/access.
(I wonder if someone will set up a usenet group for some of what MS is
dumping....as they did for W7....)

Looking on the bright side, I'll have more time to spend with my iPad if I'm
not browsing MS groups. MS seems to be like my local supermarket --
constantly "improving" but actually telling me to get lost & take my
business elsewhere!
bj

"Mary Sauer" wrote in message
...
You only wish the forums are like the nntp newsgroups. Have you read any
of the answers that the moderators give?

--
Mary Sauer
http://msauer.mvps.org/

"JoAnn Paules [MVP]" wrote in message
...
This one closes but it's being replaced with a web-based one. Basically
the same thing except how you access it.

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"Erika Katz" wrote in message
g.com...
wrote:
Date 5/4/2010
Starting in early summer 2010, Microsoft will begin progressively
closing down the Microsoft public newsgroups to enrich conversations in
the rapidly-growing forum platform. This decision is in response to
worldwide market trends and evolving customer needs.



So THIS newsgroup will close? Sorry to hear that. I am still lurking
although I don't have many questions or answers.




  #6  
Old May 7th, 2010, 07:46 PM posted to microsoft.public.publisher
Jaime[_4_]
external usenet poster
 
Posts: 74
Default Microsoft Responds to the Evolution of Online Communities

The two problems I have with the "Answers" web is lack of specificity in the
subject, there are near as many separate categories, so there seem to be a
broad mix of questions and subjects in every forum.

The other problem being the "canned" (and sometimes bizarre) answers from
the mods. They also seem to be a little quick on the "Solved" trigger )
--
James
Orlando (Goofy says "Hey"), Florida

"Mary Sauer" wrote in message
...
You only wish the forums are like the nntp newsgroups. Have you read any
of the answers that the moderators give?

--
Mary Sauer
http://msauer.mvps.org/

"JoAnn Paules [MVP]" wrote in message
...
This one closes but it's being replaced with a web-based one. Basically
the same thing except how you access it.

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"Erika Katz" wrote in message
g.com...
wrote:
Date 5/4/2010
Starting in early summer 2010, Microsoft will begin progressively
closing down the Microsoft public newsgroups to enrich conversations in
the rapidly-growing forum platform. This decision is in response to
worldwide market trends and evolving customer needs.



So THIS newsgroup will close? Sorry to hear that. I am still lurking
although I don't have many questions or answers.




  #7  
Old May 7th, 2010, 09:07 PM posted to microsoft.public.publisher
Jaime[_4_]
external usenet poster
 
Posts: 74
Default Microsoft Responds to the Evolution of Online Communities

That second clause should have read "there **aren't nearly** as many
separate categories..."
--
James
Orlando (Goofy says "Hey"), Florida

"Jaime" wrote in message
...
The two problems I have with the "Answers" web is lack of specificity in
the subject, there are near as many separate categories, so there seem to
be a broad mix of questions and subjects in every forum.

The other problem being the "canned" (and sometimes bizarre) answers from
the mods. They also seem to be a little quick on the "Solved" trigger )
--
James
Orlando (Goofy says "Hey"), Florida

"Mary Sauer" wrote in message
...
You only wish the forums are like the nntp newsgroups. Have you read any
of the answers that the moderators give?

--
Mary Sauer
http://msauer.mvps.org/

"JoAnn Paules [MVP]" wrote in message
...
This one closes but it's being replaced with a web-based one. Basically
the same thing except how you access it.

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"Erika Katz" wrote in message
g.com...
wrote:
Date 5/4/2010
Starting in early summer 2010, Microsoft will begin progressively
closing down the Microsoft public newsgroups to enrich conversations
in the rapidly-growing forum platform. This decision is in response
to worldwide market trends and evolving customer needs.



So THIS newsgroup will close? Sorry to hear that. I am still lurking
although I don't have many questions or answers.



  #8  
Old May 9th, 2010, 05:05 AM posted to microsoft.public.publisher
Erika Katz
external usenet poster
 
Posts: 33
Default Microsoft Responds to the Evolution of Online Communities

Jaime wrote:
That second clause should have read "there **aren't nearly** as many
separate categories..."


Well ... if it's a forum ... can't you start a new topic and ask a
question about anything?
 




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