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#1
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Can't send messages, but receive.
Hello,
I am having trouble with Outlook. I receive e-mail without any problems, but I cannot send. A message comes up saying "Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)." I am using Office 2007, can anyone help me? Thank you. Sol |
#2
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Can't send messages, but receive.
"Sol" wrote in message ... Hello, I am having trouble with Outlook. I receive e-mail without any problems, but I cannot send. A message comes up saying "Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)." I am using Office 2007, can anyone help me? Thank you. Sol Have you tried "Test Account Settings"? Tools-Account Settings, highlight the account, click Change on then click on the "Test Account Settings" button. Report any error messages here. |
#3
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Can't send messages, but receive.
What did your server administrator or Internet Service Provider say when you
contacted them per the instructions given in the error message? "Sol" wrote in message ... : Hello, : I am having trouble with Outlook. I receive e-mail without any problems, but : I cannot send. A message comes up saying "Send test e-mail message: Outlook : cannot connect to your outgoing (SMTP) e-mail server. If you continue to : receive this message, contact your server administrator or Internet service : provider (ISP)." : I am using Office 2007, can anyone help me? : Thank you. : Sol : |
#4
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Can't send messages, but receive.
Thank you Gordon,
The message that I put before was the message of that test. "Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)." Thank you. Sol "Gordon" wrote: "Sol" wrote in message ... Hello, I am having trouble with Outlook. I receive e-mail without any problems, but I cannot send. A message comes up saying "Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)." I am using Office 2007, can anyone help me? Thank you. Sol Have you tried "Test Account Settings"? Tools-Account Settings, highlight the account, click Change on then click on the "Test Account Settings" button. Report any error messages here. . |
#5
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Can't send messages, but receive.
"Sol" wrote in message ... If you continue to receive this message, contact your server administrator or Internet service provider (ISP)." And did you? |
#6
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Can't send messages, but receive.
Thank you Tom,
To make a long story short; they don't want to help me. The reason is, because the account which this e-mail is connected to is closed. However, my question is, is that true that because they closed the account no outgoing mail will go thru. Or may be that I have an issue with Outlook, and that is reason why I can only receive and not send. Any suggestions? Thank you again, Sol "Tom Willett" wrote: What did your server administrator or Internet Service Provider say when you contacted them per the instructions given in the error message? "Sol" wrote in message ... : Hello, : I am having trouble with Outlook. I receive e-mail without any problems, but : I cannot send. A message comes up saying "Send test e-mail message: Outlook : cannot connect to your outgoing (SMTP) e-mail server. If you continue to : receive this message, contact your server administrator or Internet service : provider (ISP)." : I am using Office 2007, can anyone help me? : Thank you. : Sol : . |
#7
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Can't send messages, but receive.
Why would they tell you the account was closed if it wasn't?
"Sol" wrote in message ... : Thank you Tom, : : To make a long story short; they don't want to help me. The reason is, : because the account which this e-mail is connected to is closed. However, my : question is, is that true that because they closed the account no outgoing : mail will go thru. Or may be that I have an issue with Outlook, and that is : reason why I can only receive and not send. : : Any suggestions? : Thank you again, : Sol : : : "Tom Willett" wrote: : : What did your server administrator or Internet Service Provider say when you : contacted them per the instructions given in the error message? : : "Sol" wrote in message : ... : : Hello, : : I am having trouble with Outlook. I receive e-mail without any problems, : but : : I cannot send. A message comes up saying "Send test e-mail message: : Outlook : : cannot connect to your outgoing (SMTP) e-mail server. If you continue to : : receive this message, contact your server administrator or Internet : service : : provider (ISP)." : : I am using Office 2007, can anyone help me? : : Thank you. : : Sol : : : : : . : |
#8
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Can't send messages, but receive.
If an account is closed you won't be able to send mail through it. Just
like you can't deposit money into a bank account that's closed or charge things on a credit card account that's closed. If the account is closed it effectively no longer exists and you can't use it. As for whether or not they're lying to you about being closed there's no way for us to know, but I can't imagine why they would tell you they had closed the account if they didn't. -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com/outlook.htm Author: The Lawyer's Guide to Microsoft Outlook 2007: http://tinyurl.com/ol4law-amazon "Sol" wrote in message ... Thank you Tom, To make a long story short; they don't want to help me. The reason is, because the account which this e-mail is connected to is closed. However, my question is, is that true that because they closed the account no outgoing mail will go thru. Or may be that I have an issue with Outlook, and that is reason why I can only receive and not send. Any suggestions? Thank you again, Sol "Tom Willett" wrote: What did your server administrator or Internet Service Provider say when you contacted them per the instructions given in the error message? "Sol" wrote in message ... : Hello, : I am having trouble with Outlook. I receive e-mail without any problems, but : I cannot send. A message comes up saying "Send test e-mail message: Outlook : cannot connect to your outgoing (SMTP) e-mail server. If you continue to : receive this message, contact your server administrator or Internet service : provider (ISP)." : I am using Office 2007, can anyone help me? : Thank you. : Sol : . |
#9
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Can't send messages, but receive.
Sol wrote:
Tom Willett wrote: Sol wrote ... I am having trouble with Outlook. I receive e-mail without any problems, but I cannot send. A message comes up saying "Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)." I am using Office 2007, can anyone help me? What did your server administrator or Internet Service Provider say when you contacted them per the instructions given in the error message? To make a long story short; they don't want to help me. The reason is, because the account which this e-mail is connected to is closed. However, my question is, is that true that because they closed the account no outgoing mail will go thru. Or may be that I have an issue with Outlook, and that is reason why I can only receive and not send. Oh, you expect that a bank account that you close will still be usable to you? Just why would anyone let you continue using THEIR resources when YOU chose to no longer subscribe to their service? You are no longer a member so you don't get the services provided to their members. Pretty simple logic. When an account is closed, it could be a month or until the next billing cycle before they disconnect all services for an account. So you might be able to receive for a short time after the account's offical termination but they definitely don't want you sending anything to abuse their terms of service (since they already exercised the maximum and only control over your use of their services). In a short time, you won't be able to receive from that account, either. Why would you even be using an account that you closed (or they closed due to your violations of their terms of use)? You really want your senders to continue using an e-mail address that is dead (or will be very soon)? Why haven't you told all your known senders to start using your new e-mail address? |
#10
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Can't send messages, but receive.
"Sol" wrote in message
... To make a long story short; they don't want to help me. The reason is, because the account which this e-mail is connected to is closed. However, my question is, is that true that because they closed the account no outgoing mail will go thru. Or may be that I have an issue with Outlook, and that is reason why I can only receive and not send. If the account were closed, you wouldn't be able to receive messages either. My guess is that you're not authenticating properly to the outgoing server. -- Brian Tillman [MVP-Outlook] |
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