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#1
August 13th, 2009, 01:26 AM
posted to microsoft.public.office.setup
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Trobule with Product ID - Expires
Hello,
I'd downloaded a copy of Office 2007 off the internet for a client this past June, he bought "Home Student Edition Office 2007" and we used the product key from the card... now, it's popping up trial is about to expire. He's hopping mad that it isn't continuing even though he has the software and has already entered the key code. Is there something we're missing... do we need a different copy of the software in order to work? I myself, personally have a full copy of the software which I obtain at a Microsoft event back in 2007, would it work with his product key code? Please advise what the problem is, it order to assist my client? Thanks, D. Morales 
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#2
August 13th, 2009, 09:52 AM
posted to microsoft.public.office.setup
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Trobule with Product ID - Expires
Are you saying you/client purchased H&S version via an internet site and
downloaded it? Did you first uninstall any Trial version and its Activation assistant and reboot prior to installing H&S No your version wont work with that key " wrote in message ... Hello, I'd downloaded a copy of Office 2007 off the internet for a client this past June, he bought "Home Student Edition Office 2007" and we used the product key from the card... now, it's popping up trial is about to expire. He's hopping mad that it isn't continuing even though he has the software and has already entered the key code. Is there something we're missing... do we need a different copy of the software in order to work? I myself, personally have a full copy of the software which I obtain at a Microsoft event back in 2007, would it work with his product key code? Please advise what the problem is, it order to assist my client? Thanks, D. Morales
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#3
August 13th, 2009, 05:30 PM
posted to microsoft.public.office.setup
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Trobule with Product ID - Expires
Hi DL-
Please provide me the link to download the actual media/software so that we can activate his software. I'd appreciate it. David Morales BuyitPC "DL" wrote: Are you saying you/client purchased H&S version via an internet site and downloaded it? Did you first uninstall any Trial version and its Activation assistant and reboot prior to installing H&S No your version wont work with that key " wrote in message ... Hello, I'd downloaded a copy of Office 2007 off the internet for a client this past June, he bought "Home Student Edition Office 2007" and we used the product key from the card... now, it's popping up trial is about to expire. He's hopping mad that it isn't continuing even though he has the software and has already entered the key code. Is there something we're missing... do we need a different copy of the software in order to work? I myself, personally have a full copy of the software which I obtain at a Microsoft event back in 2007, would it work with his product key code? Please advise what the problem is, it order to assist my client? Thanks, D. Morales
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#4
August 13th, 2009, 07:22 PM
posted to microsoft.public.office.setup
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Trobule with Product ID - Expires
Why not answer the questions posed?
There isnt such a link " wrote in message ... Hi DL- Please provide me the link to download the actual media/software so that we can activate his software. I'd appreciate it. David Morales BuyitPC "DL" wrote: Are you saying you/client purchased H&S version via an internet site and downloaded it? Did you first uninstall any Trial version and its Activation assistant and reboot prior to installing H&S No your version wont work with that key " wrote in message ... Hello, I'd downloaded a copy of Office 2007 off the internet for a client this past June, he bought "Home Student Edition Office 2007" and we used the product key from the card... now, it's popping up trial is about to expire. He's hopping mad that it isn't continuing even though he has the software and has already entered the key code. Is there something we're missing... do we need a different copy of the software in order to work? I myself, personally have a full copy of the software which I obtain at a Microsoft event back in 2007, would it work with his product key code? Please advise what the problem is, it order to assist my client? Thanks, D. Morales
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#5
August 13th, 2009, 10:54 PM
posted to microsoft.public.office.setup
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Trobule with Product ID - Expires
No DL-
He didn't purchase the software over the site... he bought the product key code through me, and of course MS doesn't include the media... so it has to be downloaded from off the net... and apparently the only one I saw was the trail copy. Is there a full copy somewhere to install the H&S copy? Dave- "DL" wrote: Why not answer the questions posed? There isnt such a link " wrote in message ... Hi DL- Please provide me the link to download the actual media/software so that we can activate his software. I'd appreciate it. David Morales BuyitPC "DL" wrote: Are you saying you/client purchased H&S version via an internet site and downloaded it? Did you first uninstall any Trial version and its Activation assistant and reboot prior to installing H&S No your version wont work with that key " wrote in message ... Hello, I'd downloaded a copy of Office 2007 off the internet for a client this past June, he bought "Home Student Edition Office 2007" and we used the product key from the card... now, it's popping up trial is about to expire. He's hopping mad that it isn't continuing even though he has the software and has already entered the key code. Is there something we're missing... do we need a different copy of the software in order to work? I myself, personally have a full copy of the software which I obtain at a Microsoft event back in 2007, would it work with his product key code? Please advise what the problem is, it order to assist my client? Thanks, D. Morales
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#6
August 13th, 2009, 11:11 PM
posted to microsoft.public.office.setup
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Trobule with Product ID - Expires
So you sold MLK key,
http://www.microsoft.com/office/back...s/default.mspx " wrote in message ... No DL- He didn't purchase the software over the site... he bought the product key code through me, and of course MS doesn't include the media... so it has to be downloaded from off the net... and apparently the only one I saw was the trail copy. Is there a full copy somewhere to install the H&S copy? Dave- "DL" wrote: Why not answer the questions posed? There isnt such a link " wrote in message ... Hi DL- Please provide me the link to download the actual media/software so that we can activate his software. I'd appreciate it. David Morales BuyitPC "DL" wrote: Are you saying you/client purchased H&S version via an internet site and downloaded it? Did you first uninstall any Trial version and its Activation assistant and reboot prior to installing H&S No your version wont work with that key " wrote in message ... Hello, I'd downloaded a copy of Office 2007 off the internet for a client this past June, he bought "Home Student Edition Office 2007" and we used the product key from the card... now, it's popping up trial is about to expire. He's hopping mad that it isn't continuing even though he has the software and has already entered the key code. Is there something we're missing... do we need a different copy of the software in order to work? I myself, personally have a full copy of the software which I obtain at a Microsoft event back in 2007, would it work with his product key code? Please advise what the problem is, it order to assist my client? Thanks, D. Morales
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